Contacting Clairol Customer Service Center
Clairol is a hair care, particularly hair color, company. The hair color brands from Clairol include Nice and Easy, Perfect 10, Gray Solution, Born Blonde and Natural Instincts for Men. They were also responsible for Balsam, Loving Care and Men’s Choice, though these brands are now discontinued.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customer service at the Clairol phone number is available from 8:30 AM to 8:30 PM Monday to Friday and 9 AM to 6 PM Saturday.
- Customer Service: 1-800-252-4765
- Customer Service Spanish: 1-800-477-7262
Customer service is also available from 10 AM to 6 PM Monday to Friday.
- Live Chat: http://www.clairol.com/en-US/chat
Your letter to Clairol customer service can be addressed to the corporate office. There is no designated customer service address other than this office. Though some companies still employ outside companies to manage the mail side of the business, most are pulling mail customer service in-house to reduce overall cost.
Clairol CorporateAttn: Customer Service345 Park AveNew York, NY 10022
The Clairol official website is located at http://www.clairol.com. On Clairol.com you’ll find a complete list of current and discontinued products, advice on how to choose the best hair color and a Clairol shop. The shop does not sell directly to the consumer, but consumers are given a list of retailers that sell the product online, offline or both.
Fans and followers are two new additions to business customer service and marketing. Clairol offers several social media sites for customers to connect for additional help.
- Facebook: http://www.facebook.com/clairol
- Twitter: http://twitter.com/#!/clairolcolor
- YouTube: http://www.youtube.com/clairol
Customer Service Email
Without a doubt, email is the new phone call. Just a few years ago patrons would call Clairol customer service with all complaints and compliments, because that was the only way to get in touch with an agent. Today, all it takes is a mobile phone, tablet or computer and a few seconds to fill in the blanks.
- Customer Service: http://www.clairol.com/en-US/email-us
We contacted the Clairol customer service department by email to ask if men could use hair color created for women.
The customer service hotline is quite exhausting, although the options are limited. Press three (3) and the call connects to the customer service department. Unfortunately, we had to wait on hold for more than 5 minutes before speaking with a live agent. After the wait, we asked the agent if the company provides information relating to coloring hair.
To our delight, the agent offered advice on coloring solutions. The agent explained that customers may not understand all of the verbiage in the boxes, so the customer support team is ready to assist. Great experience. We want to know if you have a similar conversation with the Clairol customer service team. SHout out below.