Contacting Chevron Customer Service Center
Chevron is an energy company that operates Chevron, Texaco and Caltex fuel stations and convenience stores. Products manufactured and sold by the company include motor oil, fuel treatments and various products for business vehicles and machinery.Click here to leave a comment about your customer service experience.
Finding Chevron contact information was more overwhelming than we expected. Chevron customer service is a huge division of the company with dedicated departments for each of the major Chevron entities. We included some of the more relevant consumer contact information.
Phone Contact Numbers
We immediately noticed that there was no general Chevron customer service phone number. There are phone numbers for the corporate office and credit card divisions, however. No customer service hours are listed with the phone numbers, but Chevron is a large enough company to offer 24-hour customer service.
- Corporate: 1-925-842-1000
- Personal Credit Cards: 1-800-423-8766
- Chevron Branded Visa: 1-866-448-4367
- Business Credit Cards: 1-866-435-3201
- Universal Mastercard: 1-800-226-3905
- Travel Memberships: 1-800-222-0585
- Human Resources: 1-888-825-5247
- Employment Verification: 1-800-367-5690
- Payroll Forms: 1-877-814-4274
- Gift Cards: 1-800-352-1090
There are a few mailing addresses listed for Chevron customer service, including the address to the corporate office for those issues that no one else can handle.
Chevron Headquarters 6001 Bollinger Canyon Rd San Ramon, CA 94583
Consumer Connection Center PO Box 4000 Bellaire, TX 77402-4000
Chevron’s official website is located at http://www.chevron.com. As the company offers only a few consumer products, the site is more openly dedicated to fuel and energy. The front page is all about clean energy production and solar power mining, but there are a few bits of news, including sales figures. You can also try your hand at powering a city in Energyville.
Customer Service Email
With the advent of the Internet and popularity of personal email, customer service options have changed for the easier. Customers can now log in to a personal email account or fire up their smartphone to contact Chevron customer service.
- Corporate: http://www.chevron.com/contact/emailchevron/
- General Customer Service: http://www.chevron.com/contact/emailchevron/
- Business Credit Cards: firstname.lastname@example.org
- Service Stations: https://www.chevronwithtechron.com/contact-us/customerServiceForm.aspx
When we reached out to the customer service team, we encountered a live agent in less time than we anticipated. We called and the representative immediately answered the call. We asked if the company provided assistance programs for credit card customer who cannot pay their monthly bill. The agent explained the company allows customers to periodically skip a payment, customers can adjust the due date and the company allows customers to make a payment without interest.
The word from the customer service department is details. The agent provided several so customers are better informed when they make decisions. Was your customer service call this thorough? Let us know in the comment section below.