Contacting Chevrolet Customer Service Center
The two big names in American automobiles are Ford and Chevrolet. For decades men have battled over the power of Ford versus Chevrolet and generations remain dedicated to one side or the other. The Chevrolet company took a hit with the rest of the automobile industry during tough economical times in the US, but they managed to reinvent the brand and climb out of the hole.
Customer service contact options are available for contact 24/7 so you have no reason not to get in touch with Chevrolet customer service.Click here to leave a comment about your customer service experience.
The fastest way to contact Chevrolet customer service is to pick up the phone and give them a call, but not all customer service communication requires an immediate answer – so email and mail contact is also available.
Phone Contact Numbers
The customer service center for Chevrolet is open from 8 A.M. to 9 P.M. Monday to Saturday. You can also call the New Purchase customer service line from 8 A.M. to P.M. Monday to Friday or 9 A.M. to 6 P.M. on Saturday. No customer service calls are accepted on Sunday.
- Customer Service: 1-800-222-1020
- New Purchases: 1-800-950-2438
If you’re one of those people who want to write a letter to show support or make a complaint, the mailing address for Chevrolet is:
P.O. Box 33170
Detroit, MI 48232-5170
GM of Canada
1908 Colonel Sam
L1H 8P7, Canada
Mail Code 163-005
Like all other major car companies, Chevrolet offers a colorful website with pictures of new models, service departments and more. You can visit the Chevrolet website at http://www.chevrolet.com/flash.html. This is a flash website, so if you have an older computer it may not work correctly.
Customer Service Email
Need to contact Chevrolet by email? You’ll have to settle for a contact page because Chevrolet does not publish the customer service email address. We sent a test message with a fake problem to see if the customer service department actually addresses the problem or if they send a formatted general response.
One of the biggest selling points for a company is great customer service. The customer service line for Chevrolet is typical with an automated response. You can press 0 four times to move through the automated system. We were placed on hold and the call was answered almost immediately. We asked the representative if Chevrolet vehicles could be serviced at any Chevrolet dealership. Of course, the answer was yes, but that the dealership would have to schedule the appointment to fit the availability of the maintenance team.