Contacting CBS Customer Service Center
CBS is a television broadcasting channel and corporation. The channel carries a variety of family shows, reality TV and news programs.Click here to leave a comment about your customer service experience.
Contact information for CBS is limited, at first glance, to an email form on the main contact page. You can find additional contacts, including the CBS phone number, on other pages of the website or external sites.
Phone Contact Numbers
There is no CBS phone number for customer service, but there is a phone number for the corporate office and investor relations.
- CBS Corporate: 1-212-975-4321
- CBS Investor Relations: 1-877-227-0787
There are one mailing address for the CBS corporate office, but you will not find an address for CBS customer service.
CBS Headquarters51 W. 52nd St. New York, NY 10019-6188
If you’re interested in the CBS broadcasting station, you can visit the official website at http://www.cbs.com. If corporate is more your style, visit http://www.cbscorporation.com. The broadcasting website offers visitors a look at upcoming programming, including special events and a means of contacting the station via email. Social media pages for each show are listed at the top of the show’s information page.
You’ll also find a detailed CBS store on the official website. The store sells CBS merchandise and show-inspired pieces. For instance, you can order a jumpsuit like the one’s worn on NCIS from the CBS shop.
Customer Service Email
The main means to contact CBS by email is to use the contact form on the website located at http://www.cbs.com/info/user_services/fb_global_form.php. This contact form to choose a general topic or a specific show as the topic. The form is simple; requiring only your name, email address and message to send. We sent along a message requesting customer service information for the CBS store. We’ll definitely tell you how long it takes for customer service to respond and how well they answer our question.
The CBS Corporate phone number is a live number directly to the CBS switchboard. The operator answered the call at 6 seconds, which means there’s no waiting time to worry about. We asked about ordering transcripts from news broadcasts. The operator told us we could call 1-800-777-8398 to order transcripts. She also told us that transcripts were available online free for most news shows. There is no specific page on the CBS site for transcripts so she said it is easiest to search for transcripts by name.