Contacting Brighthouse Customer Service Center
Brighthouse offers television, phone and Internet services to customers in Mississippi, Florida, Michigan, California and Indiana. Brighthouse offers individual and bundled services, but bundles are often where customers get into a bind. Bundles are offered with lower than normal pricing if the customer follows the terms and conditions. Sometimes the price is only for a portion of the time you agree to keep the service, which means you will have to pay full price for services at some point.Click here to leave a comment about your customer service experience.
There is email, chat and phone contact information on the Brighthouse customer service website, but you have to enter your zip code to access the information.
Phone Contact Numbers
All Brighthouse communication is connected with a local service area. General contact information is not listed on the main customer service page and customers have to enter a zip code to find local contact information. We were able to locate a general customer service phone number for current Brighthouse customers.
- Customer Service: 1-866-876-1872
- Corporate Office: 1-407-215-5577
- Birmingham, AL: 1-205-591-6880
- Alabama Panhandle: 1-866-876-1872
- Bakersfield, CA: 1-800-734-4615 or 1-661-323-4892
- Central Florida: 1-866-309-3279
- Tampa Bay Area, FL: 1-888-289-8988
- Indianapolis, IN: 1-317-972-9700
- Marion, IN: 1-765-662-0071
- Livonia, MI: 1-866-898-9101
If you need to contact Brighthouse for customer service, compliment or complaint, the best means of contact is by phone. However, mailing a letter to the corporate office is also an option.
Brighthouse Corporate Office2251 Lucien WayMaitland, FL 32751
The main website for Brighthouse at http://brighthouse.com/corporate/default gives customers an inside look at products and services available in select areas. We noticed the word corporate in many of the page URLs, but that does not mean the contact information found on those pages is for the corporate office.
Customer Service Email
If you need to contact customer service by email, you need to visit http://brighthouse.com/corporate/support/contact/email and choose your service area. Once your service area is chosen, you will be sent to a contact form. Once the contact form is complete, it will be sent to your local customer service department.
The Brighthouse customer service phone number is answered by an automated system. If you press 0 three times, you will be immediately transferred to a customer service representative. Our call was answered within one minute once we bypassed the automated series of questions. We asked the customer service representative if there was a customer service address for complaints and she gave us the corporate address listed above.