Contacting Bell South Customer Service Center
Bell South is a subsidiary of AT&T. All pages of the official website show an AT&T logo in the upper corner – but contact information for Bell South looks different than that of AT&T. If you click on the AT&T log you will be taken to the official website for AT&T, even though the link shows Bell South. When we looked further into the customer service information we found that all links to customer service lead to the AT&T website.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The contact numbers listed below are for AT&T. We also found a few numbers for local Bell South offices. If your bill lists a local office, that is the best number to use for local customer service.
The general customer service hours for phone support are 7 A.M. to 10 P.M. Monday to Friday and 9 A.M. to 7 P.M. Saturday and Sunday. Some specialized departments, like tech support, may have different hours.
- Wireless: 1-800-331-0500
- Uverse: 1-800-288-2020
- DirecTV: 1-800-288-1145
- Dish Network: 1-866-722-7500
- Home Phone TTY: 1-888-341-2355
- Uverse TTY: 1-800-855-2880
- Wireless TTY: 1-866-241-6568
The Bell South customer service mailing address is typically reserved for writing a complaint letter. For this reason we have also included the mailing address for AT&T Corporate.
Bell South EntertainmentCustomer Support Department660 Hembree Pkwy Ste. 120Roswell, GA 30076
AT&T Corporate Office208 S. Akard St. Dallas, TX 75202
Customers can visit the old address at http://www.bellsouth.com, but they will only be redirected to the new AT&T website. There are pages from the old website still around, but most links just lead right back to AT&T. If you are a former Bell South customer you should have received information on the merger and all accounts should have been reverted to AT&T by this time. If you have questions about the merger, contact the main customer service phone number for more information or contact AT&T corporate at 1-210-821-4105.
Customer Service Email
Shockingly we were able to find a contact page for Bell South customers. The page is located at http://www.bims.bellsouth.net/bei_atl/comments.htm. We sent along a short email about service coverage just to test the promise of a response in just one business day. We’ll let you know when Bell South responds.
Contacting customer service for Bell South simply means contacting AT&T customer service – which we’ve done before. The wait times are average at two to three minutes. When we called the number listed for the Atlanta GA Bell South we got a fax machine – not a customer service department.