Contacting Arkansas Secretary of State Customer Service Center
Contacting Arkansas Secretary of State Customer Service Center
The Arkansas Secretary of State office is responsible for commercial and business services, all capital facilities, education and communications division, elections division, executive division, information and technology division, legal division as well as the state capitol police.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Business and Commercial Services: 1-888-233-0325
- Business Office: 1-501-682-8032
- Capitol Facilities: 1-501-682-1010
- Communication and Education: 1-501-683-0057
- Elections: 1-501-682-5070
- Capitol Police: 1-501-682-5173
Mailing Address
Arkansas Secretary of State Main Offices State Capitol, RM 256 Little Rock, AR 72201
Or
Arkansas Secretary of State Business and Commercial Services Victory Building 1401 W. Capitol Avenue Ste 250 Little Rock, AR 72201
Official Website
When you visit the official website http://www.sos.arkansas.gov/Pages/default.aspx of the Arkansas Secretary of State, you will notice information relating to the duties and responsibilities of the offices. You will also notice information relating to corporate filings, online services, voter identification and educations services. The website also features a kids page.
Social Media
Customers have the opportunity to connect with a live agent through social media. You will receive a response within 24 hours. We attempted to send a message and the customer service team replied within 12 hours.
- Facebook: https://www.facebook.com/ARSecofState
- Twitter: https://twitter.com/ARSecofState
- Picasa: https://twitter.com/ARSecofState
- YouTube: http://www.youtube.com/ArkansasSOS
Customer Service Email
We did not notice a general form to reach the customer service department. We sent a message asking if the customer service department had a separate email address. Don’t expect a fast turnaround. We received a response from the customer service department after 15 business days.
- Business and Commercial Services: corprequest@sos.arkansas.gov
- Business Office: business@sos.arkansas.gov
- Communication and Education: arsos@sos.arkansas.gov
- Elections: electionsemail@sos.arkansas.gov
Our Experience
When we connected with the main office, you will listen to a lengthy automated response system. Instead of bypassing the system, we recommend listening to all of the options. In order to reach a live agent, you will need to press two (2), then four (4) and then two (2). After we made our selection, we waited on hold for approximately three (3) minutes. After the agent answered the call, we asked several questions relating to services. By the end of the call, the agent answered all of our concerns. Overall, the level of service was better than expected. When you reached out to the customer service team, we you satisfied with the level of service? We want to hear from you. Take a moment to share your thoughts with us in the comment section.