Contact App.net Customer Service: Email, Phone Number & Fax

Contacting App.net Customer Service Center

App.net is a microblogging service and a social networking site designed to connect more than 100,000 users. The service is relatively new in the industry. The company started operating in 2012. Unlike Twitter, App.net does not allow advertisements. The site makes money based upon the subscriptions of developers and users. If you have concerns relating to the application, connect with the customer service department by email, traditional mail and through the company social media account.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

We searched the website and did not find a verifiable phone number. Customer will have the connect with the customer service department by email, traditional mail or through the social media page.

Mailing Address

App.net Privacy Team c/o Mixed Media Labs, Inc. 650 5th St., Suite 403 San Francisco, CA 94107

Official Website

Customers visiting the App.net website https://account.app.net/login/ will need to create an account or sign into their existing account. If you are creating an account, you will need to choose a username, enter your name and choose a password. The second step involves following different groups. The third step involves personalizing your account. You can invite friends or connect with current friends. The website provides a link to the Google Play Store and the Apple store. If you download the application for your smart device, you can access applications that support App.net. For additional information relating to the service, read the App.net FAQs .

Social Media

Considering App.net is a social network, the application does not have traditional social media accounts. The company provides a social media page similar to Twitter. You have the opportunity to send questions to the customer support department. You have approximately 256 charters to send a message. We sent a message to the customer service department asking for the hours of the customer service department. We explained this information was not available on the website.

Corporate Blog: http://blog.app.net/
Social Interface: https://alpha.app.net/

Customer Service Email

We sent a message to the customer service department asking about the subscription services. Throughout the website, there is information pertaining to the free service, not the paid service. After sending our message, we received an automated response stating the customer service department would respond within 48 hours.

Customer Service: support@app.net

Our Experience

Considering App.net does not have a verifiable phone number, we connected with the customer service department through the website social media page as well as sending emails. We asked the customer service department about the available applications customers can use with App.net. We are still waiting for a response. The experience was not what we expected. Tell us about your experience in the comment section.