Contacting Aeropostale Customer Service Center
Aeropostale is a big name in teen and young adult fashion. The company operates a huge online store and physical locations in most large malls. The clothing remains on the cutting edge of grunge/popular fashion while maintaining a classic Aeropostale style. Clothing sold by Aeropostale carries the company name. There are no outside brands sold in store.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service department can be reached by phone, but there are no customer service hours listed with the contact information. Many online and offline retailers offer customer service 24 hours a day, especially if online sales peak late at night.
- Customer Service: 1-877-289-2376
Aeropostale.comAttn: Aeropostale Customer Service915 S. Babcock St.Melbourne, FL 32901
This is not the return address for product refunds or exchanges. Contact the customer service department for more information about how to return your purchase. The information could also be located on your shipping invoice. There is no guarantee that merchandise sent to the customer service address will be returned or processed.
Shopping, customer service and account maintenance can all be achieved on the official website located at http://www.aeropostale.com. If you’ve never ordered from Aeropostale, you can register for an account free of charge and sign up for discounts on clothing and shipping via the official website.
Customer Service Email
The help desk for Aeropostale offers a contact form for online or web store and retail issues and concerns. Make sure to visit the correct form for faster customer service. You can also choose to contact the customer service department via Live Chat if you wish. The link to the Live Chat page is available on both of the links listed below.
- Web Store: http://www.aeropostale.com/helpdesk/index.jsp?display=store&subdisplay=contact
- Retail Store: http://www.aeropostale.com/helpdesk/index.jsp?display=store&subdisplay=retail
If you want to speed through the call to Aeropostale customer service you’ll be slightly disappointed. The customer service automated message restarts every time you press 0. We chose 1 for online customer service and spoke with a representative about sizing charts and whether or not a few pieces we’d picked out online were true to size. The agent told us every piece was true to size, but that Aeropostale clothing tends to be cut slightly tighter than other brands.