Contact 23andMe Customer Service
Contacting 23andMe Customer Service Center
23andMe is a personal DNA Mapping company that sells consumers a spit kit they can use to collect saliva for DNA testing. The saliva kit is run through a genetic program that reports risk factors for illness, disease and genetic traits – among other information – based on your DNA. The reports are delivered online and customers receive updates to those reports as new scientific evidence and tests become available.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
23andMe, Inc. Attn: Customer Service1390 Shorebird WayMountain View, CA 94043
The official website for 23andMe DNA testing is located at https://www.23andme.com. You can also access the help page at https://customercare.23andme.com and the store at https://www.23andme.com/store/cart/. There is only one product to order from the company at this time – the 23andMe saliva test kit. The same kit is used for children and adults. Each kit can be used only one time, so a new kit must be purchased for every member of the family.
23andMe is active on social media, so customers may find it easier to contact a 23andMe customer service agent on websites like Facebook and Twitter than by standard mail or support page.
- Facebook: https://www.facebook.com/23andMe/
- Twitter: https://twitter.com/23andMe/
- Google Plus: https://plus.google.com/+23andme/posts/
- YouTube: http://www.youtube.com/user/23andMe
Customer Service Email
From the main support page at https://customercare.23andme.com/home you can ask a question at the bottom of the page. If you do not find an answer to your question visit the contact form to submit a new question.
We found no contact phone number for 23andM3 customer service, but we believe someone out there may have contact information to share. If you have contacted the 23andMe customer service department by phone or if you have an experience with 23andM3 customer service, feel free to leave your story below. We’d love to share your experience with other consumers considering DNA testing.