Contacting Outlook Customer Service Center
Microsoft Outlook is an email client that comes with the Microsoft Office package. The email client is used by individuals and businesses to connect multiple email accounts into one location. In business terms, this means one person can sort through emails sent to various addresses. As is the case with any software, there have been glitches along the way requiring customer service and technical support, but Microsoft is not well-known for quick and easy support.
Contact Info:
The below contact information is for the Microsoft support system. The system will likely ask for the Product ID for your version of Microsoft Office to verify free support is available. If your software does not qualify for free support you may have to pay Microsoft to troubleshoot your Outlook program.
Phone Contact Numbers
The Microsoft Outlook phone number is the Microsoft support phone number. Customer support is available from 5 AM to 9 PM Monday to Friday and 6 AM to 3 PM Saturday and Sunday. All hours are PST.
- Microsoft Support: 1-800-642-7676
- TTY: 1-800-892-5234
Mailing Address
You can contact Microsoft via mail at the corporate address. Outlook is just a program so there is no dedicated mailing address for Outlook customer service.
Microsoft – OutlookOne Microsoft WayRedmond, WA 98052-6399
Official Website
When you’re ready to start the troubleshooting process you’ll have to begin at the Microsoft Outlook support page. You can find that page at http://support.microsoft.com/find-solutions/office/outlook/. From here you’ll notice several troubleshooting options. You will find yourself clicking all over the Microsoft website looking for contact information, but it is easy to miss. A phone number is typically the first customer service contact offered, because Microsoft Outlook customer service prefers phone contact.
Customer Service Email
To contact Outlook customer service, visit http://support.microsoft.com/select/default.aspx?target=assistance&c1=505&and scroll to the version of Outlook you’re having trouble with. Click the link. You’ll be taken through several links trying to solve the problem, but you may eventually find a contact email. We were unable to find an email address, but managed to pull up the Outlook phone number.
If there’s an issue with your Outlook program as part of the Office Suite you purchased online from the Microsoft store you can email Microsoft Store customer service at http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Email_Us.
Our Experience
We contacted the customer service department regarding technical support. We connected to the customer service department in approximately 3 minutes. When the customer service agent answered, we asked if the technical support is available 24 hours a day, even though the customer service department is open during normal business hours. The agent explained technical support is available 24/7 through the Community Support page.
We were pleased with the response time and the answer. Were your pleased with the customer service team? Let us know.
Hi,
I would like to ask to send me back my hotmail instead of outlook. I never asked for this is an abuse so please give me back my hotmail as soon as possible.
give me back my hotmail address, Outlook is impossible and is such a mess. you spoil my hotmail address
please give me back hotmail
I beg you please you violated my privacy is an abuse
regards
I Have just lost a number of Emails when my outlook express crashed, and have lost many emails, my out look express will no longer function, so have downloaded In creadimail which has helped me receive emails,Itried to phone you on the 18008925324 but it kept telling me the number is wrong, I am hoping you will be able to locate the many emails that I have lost since the 14 of March.Regards David Turbutt
I opted for Outlook instead of Hotmail asd I was told it would come anyway. I WISH I HAD’T. I agree with Veronica-pleas may I have Hotmail back? Outlook is a mess, and even worse, after the arrangement of my main email page went AWOL, the icon for forward/print has completely disappeared, which is a DISASTER!! Can I raise anyone for support from Microsoft? No way.. I am now desperate, and it’s Sunday!
I thought it would save me time to sign in by opening an outlook account (microsoft)..I did, but my hot mail email did not transfer..I’m expecting very important information, I tried all I knew, to no avail.. now I cannot get into my hot mail account or read my emails..and outlook won’t let me xfer anything… help…
Why were we FORCED to get on Outlook????? I have not been able to open a 10th of my e-mails and making a copy of anything has been impossible!!!!AND I have not been able to reply to any IMPORTANT e-mails I have received. VERY DISGUSTING. I have seeked customer support but to no avail. LT 4/11/13
Since being forced to move to Outlook my e mail is just dreadful. Are there any plans to fix it, or do we just move somewhere else?
I think Its outrageous you can take away my hotmail and replace it with something that look like you have just discovered how to use a computer and dont even know how to make it look attractive or work properly. What the hell is outlook, dont want it dont need it, give me my hotmail back with all my pictures I had stored in it I have now lost.
I have Outlook now on my phone and keep getting told to login. I have logged in a number of times and it keeps telling me to do it again.
How does one find our contacts? Mine are not available to view or to change, they seem to have just vanished.
Printing an e-mail is a joke as the content is cut in half and unreadable.
A better way needs to happen SOON!!!!
Outlook is frustrating me. When I move an email and the drop down box appears, to select where it is to be moved to, I can not get rid of the drop down box afterwards. If I open another email to read, the drop down box appears again, uncalled for and obliterates or covers almost half of the message.
I have used Outlook for about three months. I really do not like the set up, I have to scroll through all my contacts to find one? S-everything with an s comes up??
Pretty inefficient. Today I can’t send anything out and I am looking for an e-mail program I can depend on to be reliable.