Contacting AutoZone Customer Service Center
AutoZone is an automotive company that specializes in parts, tools and accessories. You can visit one of the many physical stores or order online and have the items shipped to your home or local AutoZone. AutoZone does not offer services to the customer, so customer service issues are less frequent than they are in the service industry. There are still customers who feel they’ve received poor customer service, poor products or the exact opposite and those people need contact information for the AutoZone customer service department.
The contact information provided for AutoZone customer service is limited, at first glance. We easily found a contact form, but the phone number, mailing address and customer service email were not as simple to find. After sending the customer service department an email through the contact page, we were taken to a different page will all the information we needed.
Phone Contact Numbers
While the AutoZone customer service phone number was simple enough to find, there are no customer service center hours listed on the AutoZone website. The department may be open 24 hours or it could be a 9-5 type of business. We called customer service and asked the department hours. The AutoZone customer service department accepts calls until 10 P.M. (CST) Monday to Friday. There are no weekend hours.
- Customer Service: 1-800-288-6966
- AutoZone Headquarters: 1-901-495-6500
123 S. Front St.
Memphis, TN 38103
AutoZone operates an official website http://www.autozone.com/autozone/ for the purpose of customer service and product orders. The website is quite cluttered with products, so finding contact information can be a bit difficult. However, at the bottom of the page you’ll find all the contact information you need and links to the AutoZone Facebook and Twitter pages.
Customer Service Email
While we were still unable to find a customer service email address, we were able to find a list of contact forms based on the question you’re asking. We used the general customer service contact form to ask if there was a dedicated email address for product questions. We’ll update the response details when AutoZone customer service gets back with us.
We were able to get through to the customer service department in less than 40 seconds using the AutoZone headquarters phone number. We simply dialed, pressed 1 for English and 9 for customer service. The agent answered and immediately gave us the local regional manager’s name so we could contact him with our concern. She did not try to hassle us into telling her the problem, which was a welcome relief. This was one of the simplest and fastest customer service calls we’ve made.