Contact Zipcar Customer Service

Contacting Zipcar Customer Service Center

Contacting Zipcar Customer Service Center

The founders of Zipcar attempt to bring European car-sharing to the United States. The premise of the company is simple; join Zipcar, Reserve your car, unlock you car and drive. With so many locations and members across the United States, the customer service team is ready to assist. The available means to connect with the customer service team include phone, email, traditional mail and through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open 9am to 5:30pm.

  • Customer Service: 1-866-494-7227
  • TTY: 1-877-353-9227

Mailing Address

Zipcar1157 West Peachtree Street NWAtlanta, GA 30309

Or

Zipcar1529 N. Cahuenga BoulevardLos Angeles, CA 90028

Or

Zipcar380 Union StreetSeattle, WA 98101

Or

Zipcar107 E 10th St.Austin, TX 78701

Or

Zipcar1265 Broadway, 2nd FloorNew York, NY 10001

Or

Zipcar129 Spadina AvenueToronto, ON M5V 2L3Canada

Or

Zipcar120 N. Charles StSuite 102Baltimore, MD 21201

Or

Zipcar218 S 12th StreetPhiladelphia, PA 19107

Or

Zipcar654 Seymour StreetVancouver, BC V6B 3K4Canada

Or

ZipcarTravessera de GrĂ cia 342Planta 808025 Barcelona, CataloniaSpain

Or

Zipcar429 Forbes AvenueSuite 1606Pittsburgh, PA 15219

Or

Zipcar403 8th St. NWWashington, DC 20004

Or

Zipcar2 Liberty SquareBoston, MA 02109

Or

Zipcar739 SW 10th Ave.Portland, OR 97205

Or

Zipcar25 First Street, 4th FloorCambridge, MA 02141

Or

Zipcar160 N. Wabash AvenueChicago, IL 60601

Or

Zipcar65 Eddy StreetProvidence, RI 02903

Or

Zipcar25 First Street, 4th FloorCambridge, MA 02141

Or

ZipcarMelbury House51 Wimbledon Hill RoadLondon SW19 7QW

Or

Zipcar191 2nd St.San Francisco, CA 94105

Official Website

When you visit the Zipcar website http://www.zipcar.com/, you can join the site, find out how the process works and see if Zipcar is the right choice for you or your business. Additional information is available on the Zipcar FAQs.

Social Media

In the event you send a message to the customer service department through social media, expect a speedy response. Customers sending messages to the customer service team should expect a response within two (2) hours.

Customer Service Email

We sent a message to the customer service team asking about after hours customer support. We received an automated response stating a live agent would respond within two (2) business days.

Our Experience

When we contacted the customer service team, we encountered a confusing automated system. Customers wanting to speak directly with a live agent will need to select several options. After selecting the appropriate options, we connected with a live agent. This process took more than five (5) minutes. The line of questioning centered on creating an account. The agent walked us through the process. By the end of the call, we were satisfied. Aside from the wait time, the call was exceptional. Can you say the same about your call to the customer service department? Share your thoughts with us in the comment section below.

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