Contacting ZeroDraft Customer Service Center
Contacting ZeroDraft Customer Service Center
ZeroDraft is in the business of saving customers and businesses money. The company specializes in providing solutions to lower energy costs and improve the energy efficiency of your home or business. The company investigates the concerns, and then finds the right solutions to fit your needs, both aesthetically and financially. If you are interested in saving money and improving the energy efficiency of your home of business, contact the customer service department by email, traditional mail, by phone or through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Customer Service: 1-800-455-9376
- Corporate Headquarters: 1-315-455-9376
Mailing Address
ZeroDraft2824 Lemoyne AvenueSyracuse, NY 13211
Or
ZeroDraftCapital District20 Petra LaneAlbany, NY 12205
Official Website
Customers visiting the ZeroDraft website http://www.getzerodraft.com/ have the opportunity to learn about the products and services for residences or commercial properties. After selecting the link to the residential or commercial site, you will learn about saving energy, improving comfort, current promotions, incentives and even receive a free home evaluation. You have access to the available services provided by ZeroDraft on the website. You can even sign up for email alerts in order to receive news and updates.
Social Media
We found that the customer service department respond rather quickly to customer questions and concerns on social media. We noticed several conversations in which the customer service team responded within 60 minutes. We recommend using Twitter in order to receive a faster response.
- Facebook: https://www.facebook.com/zerodraftofcny
- Twitter: https://twitter.com/ZERODRAFTCNY
- LinkedIn: http://www.linkedin.com/company/1177533
Customer Service Email
When you connect with the customer service department by email, you will receive a response within 24 hours. When sending a message to the customer service department, the only required information needed on the form is your name, contact information and the purpose of your message. We sent a message relating to the pricing structure.
- Customer Service: http://www.getzerodraft.com/contact-us-form
Our Experience
When we reached out to the customer service department, we were able to connect in less than 90 seconds. After the customer service department answered the call, we asked several questions relating to the home evaluation service. The customer service agent explained the entire process and ended the call. We have to note the high levels of professionalism and helpful nature. The overall experience was exceptional. Were your concerns resolved after contacting the ZeroDraft customer service department? We want to hear from customers just like you. Take a few moments to share your thoughts with us in the comment section.