Contact X13 Customer Service: Email, Phone Number & Fax

Contacting X13 Customer Service Center

X13 centers on four services to better businesses. The services provided by X13 include business software, consulting, messing services and payment solutions. The company is based in Colorado, but offers services to companies across the United States. In the event you need to reach out to the customer service department, we recommend the following methods, including, phone, email, traditional mail and social media.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customer Service: 877-913-3282
Corporate Headquarters: 303-974-7244
Fax: 877-913-3292

Mailing Address

X13333 W Hampden Ave. Ste 300Englewood, CO 80110-2205

X13P.O. Box 141Denver, CO 80201-0141

Official Website

Customers visiting the X13 website https://x13.com/ can connect with the customer service team, review the applicable products and services, read through the news and updates, as well as learn how the company is transforming business strategies. In the event you need additional information relating to the services provided by X13, we recommend visiting the Customer Support page.

Social Media

Social media is a great way to connect to the customer service department. The average response time was less than 30 minutes.

Facebook: https://www.facebook.com/X13com
LinkedIn: https://www.linkedin.com/company/x13/
Twitter: https://twitter.com/X13

Customer Service Email

There are several ways to connect to the customer service department via email. We used the customer service email and sent a message asking about the hours of operation. According to the automated response we received, a customer care agent should respond to our concerns within 24 to 48 hours.

Customer Service: hello@x13.com
Sales: sales@x13.com
Customer Support: support@x13.com
Technical Support: https://x13.com/support/

Our Experience

We called the customer service hotline and waited on hold for more than four (4) minutes. Instead of customer care agent answering the call, the call went straight to voice mail. We left a message requesting a call back. A customer care agent returned our call after three (3) business days. We asked if the company offered a faster method customers can use in order to connect to the customer service department. The agent apologized and stated calling was one of the faster ways to reach a live agent. The representative suggested using social media, but could not guarantee a quick response. We were not pleased with the level of customer service from X13. How was your customer service experience? We want to hear from customers just like you. Share your thoughts with us below in the comment field.