Contact WOW Customer Service

Contacting WOW Customer Service Center

Contacting WOW Customer Service Center

WOW is an Internet, cable and television provider, proudly servicing customers in the Southeastern and Midwestern states. The company provides several means to connect with the customer service department to voice concerns or ask questions. The available means of communication include phone, email, traditional mail and social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

  • Customer Service: 1-888-969-4249

Mailing Address

WOW 3371 Skyway Drive, Suite 130Auburn, AL 36830

Or

WOW 3714 Wheeler RoadAugusta, GA 30909

Or

WOW123 S. Main StreetCanton, SD 57013

Or

WOW4506 Dorchester RoadCharleston, SC 29405

Or

WOW6050 Knology WayColumbus, GA 31909

Or

WOW2660 Montgomery HighwayDothan, AL 36303

Or

WOW536 E Robinson AveGrovetown, GA 30813

Or

WOW 2401 10th Street SWHuntsville, AL 35805

Or

WOW 10115 Sherrill BoulevardKnoxville, TN 37932

Or

WOW200 South Juniper StreetLennox, SD 57039

Or

WOW114 East Lincoln StreetLuverne, MN 56156

Or

WOW106 N Egan AvenueMadison, SD 57042

Or

WOW 1507 E. Lyon StreetMarshall, MN 56258

Or

WOW770 N. Eastern BlvdMontgomery, AL 36117

Or

WOW235 W. 15th StreetPanama City, FL 32401

Or

WOW210 North Main, Suite 101Parker, SD 57053

Or

WOW3001 Gandy Boulevard NorthPinellas Park, FL 33782

Or

WOW110 West Main StreetPipestone, MN 56164

Or

WOW809 Deadwood AvenueRapid City, SD 57702

Or

WOW5100 S. Broadband LaneSioux Falls, SD 57108

Or

WOW145 East HudsonSpearfish, SD 57783

Or

WOW118 East 5th StreetStorm Lake, IA 50588

Or

WOW207 3rd StreetTracy, MN 56175

Or

WOW 415 N. Gilmer AvenueLanett, AL 36863

Or

WOW 22 2nd Street South EastWatertown, SD 57201

Or

WOW709 2nd AvenueWorthington, MN 56187

Or

WOW2810 Fox Run ParkwayYankton, SD 57078

Official Website

Customers visiting the WOW website http://www.wowway.com/home-map can sign up for service, including cable, phone and Internet. The main website is setup similar to Yahoo, wherein customers can search for information relating to news, games, music, sports and local information. There is even a section pertaining to Customer Support.

Social Media

Customer Service Email

When sending messages to the customer service department, a representative will answer within 72 hours.

Our Experience

When you contact WOW, select one (1) and you will connect with a live agent. We waited approximately 30 seconds before speaking with a customer service representative. The pace of the call went well and the customer service agent was knowledgeable. The call went great. What are your thoughts on the WOW customer service team? Take a moment to comment below.

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3 Comments on “Contact WOW Customer Service
  1. I NEED A MAILING ADDRESS FOR CUSTOMER CONCERNS. I’M IN CHICAGO AND ALL YOUR ADDRESSES LISTED WHICH A MANY ARE IN OTHER STATES. WHY SO MANY ADDRESSES?

  2. AFTER DECIDING TO CHANGE SERVICE MY PHONE NUMBER WAS TO BE PORTED ON 11-6-15 AND IT NEVER HAPPENED A THREE PHONE CALL WAS DONE WITH ALL PARTIES AND NUMBER STILL WAS NOT PORTED BY WOW AND AFTER HOURS OF PHONE CALLS I FIND OUT YOU WERE STILL IN POSSESSION OF NUMBER AND THAT MY BILL HAD BEEN SPLIT UP. THIS WAS A NIGHTMARE. THIS WAS A 60 DAY GUARANTEE TRIAL. I WANT MY MONEY REFUNDED AND NUMBER RESTORED I ALSO SENT A LETTER TO VP AND WOULD LIKE A RESPONSE IN WRITING STATING. SERVICE TECH IS SUPPOSE TO BE COMING 11-19-15 BETWEEN 3 AND 4 PM CST TO TURN PHONE BACK ON I HAVE BEEN WITHOUT A PHONE SINCE THE 6. 773-434-5897. MARCUS AND TIFFANY STEVENSON.

  3. I would like to know if or win you will add the new insp channel. I love the waltons and every since hallmark channel took it off and replaced it with a stupid show I have been very disappointed please put the insp channel on wowway.co.

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