Contacting Williams-Sonoma Customer Service Center
Williams-Sonoma is a high-end kitchen appliance company that sells cookware, cutlery, electronic kitchen appliances, bakeware and other items.Click here to leave a comment about your customer service experience.
Most of the contact information we found for Williams-Sonoma customer service is for the online shopping portion of the website. The corporate address is the only piece of information not associated with online orders.
Phone Contact Numbers
The Williams-Sonoma customer service department is open from 4 AM to 9 PM seven days a week PT. These hours of operation are for both US and International customer service.
- Williams-Sonoma Phone Number: 1-877-812-6235
- Fax: 1-702-363-2541
- Canada: 1-855-860-1081
- International Toll Free: +800-15005555
- International Toll: 1-405-717-6134
If you’d rather not wait on hold you can request an agent from Williams-Sonoma call you when one is available. Access the Let Us Call You link at the bottom of the Customer Service page at https://secure.williams-sonoma.com/customer-service.
You can address your letter to Williams-Sonoma to the corporate address at:
Williams-Sonoma Inc3250 Van Ness AveSan Francisco, CA 94109
You should not return items to Williams-Sonoma using this address. The return address is listed on the return label. If you need to reprint your return label, enter your reference number on the Return Page. The label is pre-addressed and pre-paid.
Check out http://www.williams-sonoma.com/ for the official Williams-Sonoma website. You’ll find all the latest products available from the company, online customer service and order tracking. You can also apply for the company credit card or share the page on multiple social media pages.
Williams-Sonoma customer service is a socially connected department. The company currently offers six social media pages for customers to enjoy.
- Facebook: http://www.facebook.com/WilliamsSonoma
- Twitter: http://twitter.com/williamssonoma
- GooglePlus: https://plus.google.com/114706953475523539994/posts
- YouTube: http://www.youtube.com/williamssonoma
- Blog: http://blogs.williams-sonoma.com/
- Pinterest: http://pinterest.com/williamssonoma/
Customer Service Email
The customer service department is more than willing to accept your email communication using the online form or through personal email communication.
- Customer Service Email: firstname.lastname@example.org
- Customer Service Form: https://secure.williams-sonoma.com/customer-service/email-us/
- International Customers: email@example.com
Williams-Sonoma customer service line is automated. The call is answered by a brief welcome message before the options quickly start. We tried pressing 0 to skip these options and the call was transferred to LaSheba – an agent. We walked through a couple pieces listed on the Williams-Sonoma site asking questions about quality and overall customer response to the items. The agent was helpful, but she didn’t appear to have any information on customer reviews of the items sold by Williams-Sonoma.