Contacting Wells Fargo Bank Customer Service Center
The Wells Fargo Bank is a financial institution that offers personal, business and commercial banking services. You can access online banking to learn more about your account, make account changes and pay bills from the official website. There is dedicated contact information for online banking customer service as well as Wells Fargo Bank customer service for credit cards, loans, insurance and investment accounts.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
You can reach the major customer service departments for Wells Fargo Bank customer service 24 hours a day, 7 days a week. Other departments are open from 6 a.m. to 10 p.m. Monday to Friday and 8 a.m. to 2 p.m. Saturday or 7 a.m. to 9 p.m. Monday to Friday and 8 a.m. to 4:30 p.m. Saturday. There are no customer service hours on Sunday for any Wells Fargo Bank customer service department.
- General Banking: 1-800-869-3557
- Online Banking: 1-800-956-4442
- Credit and Debit Cards: 1-800-642-4720
- Credit and Debit Cards Direct Line: 1-925-825-7600
- Home Mortgage: 1-800-357-6675
- Refinancing: 1-877-937-9357
- Military Mortgage: 1-866-936-7272
- Insurance: 1-866-294-2571
- 401K: 1-800-728-3123
- Individual Investors: 1-800-222-8222
There are multiple mailing address for Wells Fargo Bank customer service. You can write to dedicated departments, including the corporate office, auto finance and checking and savings account customer service departments.
Wells Fargo 420 Montgomery St. San Francisco, CA 94104
Wells Fargo Auto Finance PO Box 29704 Phoenix, AZ 85038
Checking and Savings Accounts
Wells Fargo Bank PO Box 6995 Portland, OR 97228
Consumer Credit Cards
Wells Fargo Card Services PO Box 30086 Los Angeles, CA 90030
Home Equity and Home Mortgage
Wells Fargo Home Equity (or Home Mortgage) PO Box 10335 Des Moines, IA 50306
Online Customer Service
Wells Fargo Customer Service PO Box 560948 Charlotte, NC 28256
Wells Fargo Education Financial Services PO Box 5185 Sioux Falls, SD 57117
You can find the official website for Wells Fargo Bank at https://www.wellsfargo.com.
Though we did not find any social media links on the official website, we did find a Facebook and Twitter page for Wells Fargo Bank customer service.
Customer Service Email
You can contact Wells Fargo Bank customer service by email at https://online.wellsfargo.com/signon?loginMode=jukePassword&serviceType=askQuestion&LOB=CONS. There is no contact form apparent on the official website.
We chose to try out the General Banking customer service line. You enter your account number or say Other Options to reach a customer service representative. You can also choose to press 1 to skip the account entry. From there you are given a list of options. Press 0 then 0 on this menu to connect directly with customer service. We were placed on hold with music for less than 5 seconds before a representative answered the call.