Contact Webster Bank Customer Service

Contact Webster Bank Customer Service

Contacting Webster Bank Customer Service Center

Webster Bank is a personal and business bank serving customers in a small area that covers New York, Connecticut, Massachusetts and Rhode Island. The bank offers financial support of all kinds to customers, including checking, savings, credit cards, loans and investment support. The bank claims to be community minded offering friendly customer service and a down home attitude.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Most banks have multiple phone numbers for customers to choose from, but Webster Bank customer service is accessible using just one phone number and an automated system. The customer service department is open from 7 a.m. to 10 p.m., seven days a week.

  • Customer Service: 1-800-995-9995

Mailing Address

Webster Bank customer service offers several contact addresses for deposits, payments and customer contact. The best contact address is for the bank’s President.

Webster Bank Office of the President P.O. Box 10305 Waterbury, CT 06726

Or

Webster Bank Office of the President 145 Bank St. Waterbury, CT 06726

Official Website

The official website for Webster Bank customer service is https://www.websteronline.com/personal/personal-homepage.html. The big push behind the website is convincing potential customers to choose Webster Bank, but behind the scenes is access to Webster Bank customer service and online banking. You can learn more about Webster Bank and read answers to commonly asked questions on the resource page at https://www.websteronline.com/help/resource-center.html.

Social Media

Social media contacts are becoming more common with companies and major corporations. Webster Bank customer service can be contacted via Facebook, Twitter and YouTube.

Customer Service Email

Many businesses choose to offer email contact, either through direct email address or contact form, to give customers an option. Webster Bank customer service can be reached by email using the contact form on the official website, but this form should never be used to communicate information that could be used to steal your identity, including social security numbers, bank account information or other personal or financial information.

Our Experience

When we called the Webster Bank customer service line we were greeted with a brief welcome message followed by two options – reset password or hold on the line. We held on the line and the automated system asked for an account number. We pressed 0 instead of entering an account number, but that did not bypass the system. We pressed 0 one more time and the automated system then asked for our date of birth. If you keep pressing 0 the system will eventually connect your call with a Webster Bank customer service representative.

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