Contacting Weather.gov Customer Service Center
Contacting Weather.gov Customer Service Center
Weather.gov, or the National Weather Service, is a part of the National Oceanic and Atmosphere Administration (NOAA) and the U.S. Department of Commerce. The mission of the department is to provide accurate information pertaining to weather warnings, forecasts, climate data, in order to preserve the economy, property and life of citizens. If you need to reach out the customer service department to discuss weather-related information, you can connect by phone, email, traditional mail or through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Customer Service: 1-703-996-2200
If your want to connect with a live agent at one of the regional offices, visit here http://www.nws.noaa.gov/pa/recordedforecasts.php. Customers wanting to contact their local office can visit here http://www.nws.noaa.gov/stormready/contact.htm.
Mailing Address
US Department of CommerceNational Oceanic and Atmospheric AdministrationNational Weather Service1325 East West HighwaySilver Spring, MD 20910
You have the opportunity to reach out to a local or regional office by visiting the Weather.gov Organization http://www.weather.gov/organization page.
Official Website
Customers visiting the Weather.gov website http://www.weather.gov/ have the opportunity to locate the forecast for areas across the United States, look through past forecasts, learn about weather by visiting the Weather Safety http://www.weather.gov/safety page or the Customer Information http://www.weather.gov/informationcenter page. Considering Weather.gov is connected to the NOAA, you have the ability to select links that take customers to the NOAA website.
Social Media
Customers can connect with the customer service department through social media. We recommend social media due to the timeliness of the responses. The average response time was less than two (2) hours.
- Twitter: http://www.weather.gov/organization
- Facebook: https://www.facebook.com/US.National.Weather.Service.gov
Customer Service Email
We had the opportunity to connect with the customer service department through email. We sent a message asking for information relating to the accuracy of the information posted on the site. After sending our message, the customer service department responded with an answer. We received a response in less than 24 hours.
- Customer Service: http://www.weather.gov/contact
- Customer Service: w-nws.webmaster@noaa.gov
Our Experience
Even though we were unable to reach a live agent, our experience was better than expected. We had the ability to reach the customer service department through email as well as through social media. The responses were accurate and provided in a timely manner. Although our experience was better than expected; tell us about your call to Weather.gov? We want to hear from customers just like you. Share your thoughts with us in the comment section.