Contacting Washington Post Customer Service Center
The Washington Post is a US publication that reports news from around the world. The paper started in Washington DC, thus the name. A digital paper is now available online and on select mobile devices. Visitors can choose to access the US version or a Regional version with more news from a select region.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Unlike other newspaper customer service departments, the Washington Post lists all customer service information with links to the page where the information is located. What is not openly listed is a customer service phone number. After a little searching we found a chat session log where the customer service phone number was published.
- Customer Service: 1-202-334-6100 or 1-800-477-4679
You can send mail correspondence to the Washington Post for customer service issues and letters to the editor. If your letter is to be delivered to the editor, please add the line: Attn: Letters to the Editor
The Washington Post1150 15th St. NWWashington, DC 20071
You can find the official website for the Washington Post online at http://www.washingtonpost.com. This page is where you’ll read news online and access your account if you are a digital subscriber. Delivery areas are limited, according to our call to customer service, so you cannot receive home delivery outside of the delivery area.
Customer Service Email
The customer service department is available by email, but you may have a little trouble finding the correct email address. Most addresses are hidden behind links to the different departments of the newspaper.
- Corrections: http://www.washingtonpost.com/wp-srv/interactivity/corrections/
- Home Delivery Customer Service: firstname.lastname@example.org
- Obituaries: http://projects.washingtonpost.com/obits/submit/
- Death Notices: email@example.com
- Weddings (Free): http://projects.washingtonpost.com/on-love/wedding-submission/
- Weddings (Paid): firstname.lastname@example.org
- Events: email@example.com
- Religious Events: firstname.lastname@example.org
If you wish to send a letter to the editor via email, you must keep the letter to a maximum of 200 words and include your name and contact information. Letters sent via email are more apt to be published because they are timely, unlike letters sent via standard mail delivery.
- Letters to the Editor: email@example.com
Our call to the customer service department was answered with a voice-activated automated system. We pressed 0 to bypass the system and our call was immediately answered by another automated system explaining the 24-hour customer service system available online and automatic payments. These messages are clearly used to fill in the time the customer is waiting on hold. Our call was answered in less than three minutes. Our representative explained that digital delivery was the only option for our area.