Contact Warby Parker Customer Service
Contacting Warby Parker Customer Service Center
Warby Parker is a company specializing in eyeglasses and sunglasses. With an exclusive try on at home program, customers have the opportunity to try on five frames at home to ensure they fit properly before making a final decision. For every pair of frames purchased from the company one pair is donated to someone who needs glasses.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The Warby Parker customer service department is open from 9 a.m. to 9 p.m. Monday to Friday EST. There are no hours on the weekend and the company is closed on all major holidays. Customer service handles product questions, order issues and other customer problems and concerns.
- Customer Service: 1-888-492-7297
- Fax: 1-877-277-6340
The home office of Warby Parker is located in New York. You can address any communication to the company to this address.
Warby Parker Attn: Customer Service 95 Lafayette St. Ste. 501 New York, NY 10012
The official website for Warby Parker glasses is located at http://www.warbyparker.com. You can find glasses, with prescription lenses, starting at just $95. There is also a try on program designed to help people find the frames they love the first time, rather than ordering based on a picture. You can learn more about the try on program at http://www.warbyparker.com/home-try-on.
Social media pages for Warby Parker customer service are available for each city where stores are located.
- Facebook NYC: https://www.facebook.com/warbynyc
- Twitter NYC: https://twitter.com/warbynyc
- Facebook Boston: https://www.facebook.com/warbyboston
- Twitter Boston: https://twitter.com/warbyboston
- Facebook Los Angeles: https://www.facebook.com/warbyla
- Twitter Los Angeles: https://twitter.com/WarbyLA
Customer Service Email
You can choose to contact Warby Parker customer service by email using the contact form. Simply click on the Contact Us link at the top of the page to access the form. Otherwise, you can log in to your personal email account and send an email to:
Customer Service Email: firstname.lastname@example.org
We had no trouble with the Warby Parker customer service center. The call was answered in 15 seconds by a friendly, live representative. She did not tell us her name, but she did walk through a few frames with us in an effort to find the best five frames to try out at home. She checked sizes and customer testimonial for each frame we suggested without a single issue. She even offered to take our try at home order over the phone.
I order a sample for my son and I did not receive a shipping label? How do I send these back?