Please get more gluten free items in the walmart store on Jefferson St. in Joliet IL. The times are changing and people are eating gluten free more now. This walmart does not have many choices. Every grocery store by us sells gluten free frozen pizzas, gluten free mac and cheese. Please get more items at this store. I really like to shop at walmart for all of my shopping but that will have to change if this store does not start carrying more gluten free items.

Walmart refusal to honor price match for the tax free day in my Alexandria Walmart on 6225 coliseum blvd .
The Staples store advertised filler paper for .0 1 with the purchase of $5.00 minimum! My wife asked if they honored their competitor’s ads and coupons. She was told that she could not price match with that particular store deal.This ad was in the Alexandria Daily Town Talk News Paper. Limit 5 per customer while supplies last We have been using these Alexandria Walmarts for years. Our home address is now 5407 Old boyce Road Alexandria Louisiana
71303

Until you have that obnoxious drink ad removed from popping up and ruining what one is doing, I will be asking everyone one I know or can contact to boycott your stores until it is stopped. You obviously will NEVER get a sale from that so why not remove it. I can’t see this will do much good but I am disgusted.

REPLY ME ABOUT THE JUG KETTLE 3 DAYS AGO BOUGHT ONE IN YELLOWKNIFE WALMART WHEN I GOT HOME TO KUGAARUK PUT WATER INTO IT WATER IS COMEING OUT AT THE BOTTOM MODLE # JK-1199 SALTON cordless electric kettle

The new grocery bags dont seem to be very stong. 3 weeks ago one of the bags ripped and 1 of the 4 bottles of Gatorade broke. It really wasnt a big deal to me, the bag just might have had too much weight. But today when I was bringing in groceries, one bag containing a jar or pickles and a jar of nacho cheese/salsa broke. (Not much weight) AND a bag containing a 2 pack of kitchen clorox cleaners broke. I was able to salvage almost all of the bleach. But, that wasnt heavy at all either.

On the evening of 9/29/12 my fiance went to our local store ( Ruckersville, Va. ) to purchase groceries and household items. After going thru the checkout, she was stopped by ASM Jeff, before even getting to the doors. He proceeded to demand to see her register reciept. She stated that it was in one of the bags, she was unable to locate. He continued to demand the receipt and proceeded to search thru the bags, untieing each one. Still blocking the exit with his body all the while demanding the receipt. She had become very distraugh and was asking the cashier to verify that she had in fact purchased items. The cashier confirmed and he still demanded to see the receipt, at this time she asked cashier if a duplicate receipt could be printed. The cashier was able to print duplicate and ASM still not satisfied and again said I need to see your receipt. My fiance was in tears and felt threatened by his demeaner so she contacted the sheriff’s department to send an officer to the store. At this time she returned all items for refund with the duplicate receipt ( she found original ). Still the ASM was not satisfied until the deputy arrived and talked with him and then my fiance. The manager told deputy that she was free to leave at any time and that he was not detaining her, not what employees and other customers saw. She had been detained in the front section of store between registers and door.
I contacted customer relations via e’mail and received a call from area rep., she would not discuss incident with me because I was not there. She contacted my fiance and spoke with her about the incident. She was told that an investigation would take place and she would be contacted after that but would not be advised of any outcome. I feel that she should be advised of actions taken, receive an appalogy and restitution for damages from company.

Good Morning: I had a very bad experience with The Sikeston Walmart Super Center Store #9 on 10-28-2012. I called the auto center Saturday afternoon and asked if there service department could service my Mazda CX7. I was told to bring in to the Store early Sunday Morning, 10-28-2012 and they would service the car. I arrived at the Auto Service center before 9:00 AM and I sat in the service center lobby for almost an hour before I was told that I had to go to the shop area and have my car put on the list to be serviced. I talked to a Lady named Tina, she took my information, I requested an Oil Change, Air filter replacement, tires balanced and rotated. Now the time is almost 10:00 before they ever talked to me. I still have the ticket that Tina gave me to prove the time. I proceeded to shop in the store while my car was being serviced. I went back around 11:30 AM and my car had never been brought in the shop. I asked Tina about my car and she told me that mine was to brought in the shop next. I waited until 12:30 when they started working on my car. The mechanics put my car on the rack removed the right front wheel then all work stopped. After some time passed I asked what was going on , then they told me that they had lost the wheel locking key and they were looking for it. My car has to have a lug key to remove the wheels. I addressed Tina with my concerns, she then called the Service supervisor in and I talked to her, I did not get her name. She asked that all of the mechanics look for the wheel key. The key was finally located now its after 1:30 PM. The supervisor told me that there would be no charge for the tire rotation since i had been there so long. When I paid for the service which I have the receipt , I noticed that the rear wiper blade had not been replaced, I asked about it and they told me it had been. I went to my car and the old torn one was still on the car. I went back in and then they told me the reson was that they did not have one. Then I noticed that my air filter had not been replaced as I requested. The told me that I had to get back in line before they could get my car back in the shop. well I had already been at this Store # 9 since 8:30 AM, This massive delay caused me to miss Church and delayed my Sunday plans. I finally left Walmart around 2:00 PM , I drove my car to the main highway, #61 and stated down the road when it stalled and the engine died. I tried to crank it several times when I asked myself what the mechanics did under the hood. I raised the hood and found that they had left a wire loose on top of the air filter. I reinstalled the wire and my car cranked up. I then went back to Walmart Store #9 and wanted to make a complaint but NO supervisor would come back to the Auto Center. I then left Sikeston and approached 60 MPH when I noticed my steering wheel shaking bad. By this time I am so aggravated that I drove it home to New Madrid Mo. I am taking it today, 10-29-2012 to a professional service Center.Its a good thing this happened to me istead of my wife. I have also tried to go on Walmarts customer sevice site and it will not go through. What happened to customer sevice?

really wal-mart??? i post on ur page and its remover immediatly? awesome to know how you silence feedback if it dnt make your store glow! i wish i could post the pics i have here as well but i cant here the og post ur removed!
so tonight my wife 8 month old daughter and myself decided to go to wal-mart in brookpark ohio to pick up a few things we needed for the house as well as a couplke of tires for her car and this was my expierence! firstly I entered the store about 620 pm through the tire center enterance into an unlit darkened lobby where there was a sign explaining that they were closed from 6 til 7 due to the entire tire center being on lunch. now initialy it was no problem since we needed to do some other shopping as well. after placing the baby into the cart we were off and shopping. almost immediatly 3 young men who i am assuming were stock employees nearly knocked me over while horseplaying in the aisle walking by then look at me and refuse to even acknowledge that i was almost shoved into a display.as we shop we realize the store is obviously under construction but still unnecessarily crowded and messy with carts pallats and random un accompanied messes! so my wife and i find all the baby things we need the proceed to the pharmacy after killing a little time browsing electronics and candles and such. the ladies in the pharmacy helped my wife fine what she was searching for which was the bight spot in our visit. around 650 pm i started to make my way back to the tires center where there was already a group of people also waiting for them to reopen. this is where it all goes down hill! there is now about 8 people waiting for theis section to reopen and a few of them with kids are already annoyed and restless. about 705pm a worker returns and says the area is closed so a few people started complaining that their cars were dropped off earlier and there is no way it can be closed. while this conversation is happening the young lady who is slotted to work the counter returns from her break flips the light on and reopend to what should be everybodys delight……. WRONG!!!as thhe lights come on it illuminates the disaster of an area in which we are all crowded into. i look around as a slippery mess sets on the floor in front of the display tires that mess i counted at least 5 employees walk past without concern until i eventually left with it still sitting there. the ceiling tile was missing with random wires just dangling, and the mors disturbing thing i saw on my whole trip was a random cart filled with broken down boxes left in the aisle just outside of the lobby…. the cart alone not to bad but i watched a senior citizen in a moterized cart try and roll down the aisle past the cart wne a piece of the cardboard hanging over the edge of tha cart clips the man in his face! it scratched him just below his eye and i asked if he was ok and he replied he was. WHY??? unattended card board cart? it couldnt be pushed into a safer place?. moving on the young lady starts to help the 1st customer who was there justy b4 they went on break and was told to return after 7. in the middle of helpin this family she lookes up at the other 8 people and says ” what is everyone standing here for?” really? thats the greeting we get after waiting in a dark lobby during regular business hours for services that are closed but open but closed but on break? i man had dropped off tires and the 1st lady she helped needed something called and epc approval? i dnt know what that is but apparently it needs a manager and managers are hard to come by because it was about 40 minutes until it was approved and they were looking for another approval still for the second person cause it was forgotten when the manager was there. after sorting this out a lady with her 2 small children who were waiting ahead of me was asked why she was there and she said she needed a tire the clerk say to her she can purchase a tire but they are not taking anymore cars where they would have to make the changer or do a service. the lady says “but my car has a flat can i at least get someone to help put the donut on” she was just given a smug look and not answered. i stood there and watched this woman get increasingly frustrated at being ignored and storm out screaming at her kids taking out her frustration on them. just after that a gentleman who had dropped his car off befor their lunch returned to check on its progress just to be told it wasnt even in the garage yet… frustrated he said i better get a discount since i been waiting all night when the lady replied she would give him her employee discount but wasnt doing it for everybody. it was soon apparent that she had know the man personaly since there were continuing to converse on a personal level. at this point there is 2 more people ahead of me who are basicly told they could work on their cars but it would mean there were there till 1030 or 11 pm and that wasnt gonna happen. one was for an oil change and the other for tires. all this time i was trying to catch the your ladies name but her name tag was on a necklace and conviently flipped backwards so i had no clue who we had all been dealing with. this whole time i waited patiently even letting others go ahr=ead of me because i was in no hurry and honestly wanted to see all of this play out. finaly when i am the last person left she asks how she can help me and i said i needed tires but not put on. she asked my size and needed to check if she had them. she then buzzes the door to go outside and asks if i would go holod the door on the other end of the lobby so she could buzz it and go into the garage. SUREEEEEE let me do that for you i thought! but i nicely said yes and proceeded to hold the door for her. i purchased my tires and disney castle i had randomly decided to by while standing around. by the end of the transaction she managed to squeeze out a smile and offered to get me a cart remarking that there is always carts sitting around and even retrieved one for me! i watched her grab one of the carts from the group with the cardboard hanging off nearly blinding a gentlemen leaving the cardboard filled one directly in the center aisle. i then went to my car where the lady with the flat was still waiting for a family member to bring a jack so i helped her put her donut on myself then came home! i will forever remember this and i am not a person to complain ever! my wife says i take everything on the chin but i honestly tonight cant justify spending over 300 dollars in a place that is a unsafe disater who is clearly understaffed in 1 department but pays 3 guys to play and toss product around in other departments. next time i think id rather burn my money or shop at my near by falling apart superK. it is just sad that i helped fund what i watchned go down…. and if your reading this i hope you wouldnt want to fund this kind of disaster! i can only imagine what my expierence would have been if i would have had to vist other parts of the store for any length of time. im not even mad about this whole thing just really saddened by it that in essence i paid someone to treat me and other customers like we were piles of crap. maybe we are on your time wal-mart…. is that it?

Why I will NEVER shop at Walmart again!!!!!
I went onto Walmart.com to order four new tires for my Jeep. I entered my Jeep info and the standard tire size and an optional factory size were both given to me. Since the optional size was about the same size and over $20 cheaper per tire I ordered the optional size. The total was $474 and I had to shipped to the New Castle DE store. The order was placed on Oct 30th. Everyday I checked the status of the order and it always said “being processed”. Finally on Nov 7 I click on the “track package” link and I notice the item was delivered to the store and signed for by Tvornes. I call the store and after trying for over 2 hours because no one would pick up the phone a very rude lady told me she couldn’t help me because Site to Store wasn’t open yet and then she hung up on me. I then called the customer service # and spke with someone would all she could do was tell me the tires were there and I could pick them up, I asked about why I never received any emails, as promised by Walmart, to let me know the tires were in? It had been 4 days since the tires were received in store. She told me “I don’t know what to tell you”. Funny, as soon as I hang up within ten minutes I start to receive a bunch of emails from Walmart telling me my tires are in. At this point I know there is no way I will trust the New Castle store to install my tires so I call the North East MD store and explain the situation to the auto dept. I am told no problem, bring them in with the proof of purchase and we can install them. I bring them in on Saturday, Nov 17 and then am told that they will not install the tires because they are not the size that is on my Jeep currently. I ask where on Walmart.com does it tell me that. Or when I called and spoke with the auto dept no one told me that? I was told go talkto customer service, can’t help you. SO I go up fron to customer service and again, I want to know WHY Walmart.com will allow me to purchase tires for my Jeep but won’t install them? If Walmart will only install same size tires then Walmart should have a HUGE disclaimers explaining as such. Customer service then told me that my only option was to buy the other tires and pay the $20/tire difference. I told customer service I will not pay for their mistake and return the tires. After waiting 10 min for a return, the woman starts saying they can’t return the tires. I told her no way, they were just picked up from Walmart on Nov 11 and there is no way that is past when I can return them. Eventually they end up returning the tires as general merchandise so I can get a full refund. This whole situation proves how little Walmart cares about customer service and they simply want the quick buck. It was nothing but problems from the moment I ordered these tires. Trust me, I will never set foot in another Walmart again! I also will make sure to let everyone I know about the appalling way I was treated when it is without a doubt Walmart’s fault!

I went to walmats yesterday (black Friday) and again today only to find there was no one available to help me to purchase a tv. I waited friday for 30 mins to no avail. went back today waited fifteen minutes for nothing. An associate was paged twice and noone showed up. I wish I culd say this was the first or even the second time this has happened but; it isn’t. This is no wasy to coduct business. I am talking abou the walmarts in Hamden’ the one on foxon blvd leaves alot obe desired. no employees working on very busy days or saturdays for that matter. I hope something will be done soon to rectify this matter. I am thninking of going to the media.

I went to walmart in Baxter Minnesota and was looking to upgrade my husbands phone. I eneded up buying a phone and my daughters boyfriend asked if we found an ad cheaper in town for the same price if we brought it back would they match it and we were told yes, so I bought it knowing it was advertised for free at best buy. So when I take the ad back to Walmart they say no we can not match that. The same lady that said they would was still working and I told them that she said they would match it if I brought a paper ad in so I did. Well she said we were not talking about the phone well no crap we were only talking to her about phones. I think Walmart better change there ad if they will not price match any paper ad brought to the store. The ad does not say will not match save 99.00 and you pay 0 we will not honor well it should not say any paper ad, what bull crap. So instead I return the item and go get it for free from the other store anyway plus walmart ticked me off enough I will not shop there anymore and I did all my shopping at walmart before I mean all my shopping. Now I will not shop there and I will get everyone I know not to also. Walmart is miss advertising and I will be talking to someone about this also it is not right breaking the law by false advertising. Sincerly Ticked Off!

I think you need more people to work out side pushing cart not just one person,I think it is not right for any one to do the parking lot by themself.that why ever one walk out of there job because there is no help.

I am extremely dissatisfied and frustrated with the services at Wal-Mart as of recently. I have been a faithful shopper for a few years now and would never imagine something as grave happening to me from you guys. On November 5th, 2012, I purchased a brand new car audio for my boyfriend as a belated birthday gift from the Wal-Mart in Quincy, MA. After that date, he finally installed his radio on Nov. 13th back at his house, which is located in Bridgeport, CT. But we noticed the remote control was not working. So on Friday the 16th went to buy new batteries because we thought that was the issue. That didn’t work so we found that the actual remote was the issue. We initially were going to exchange for a new remote at the Wal-Mart where I bought it but he left his receipt back in Connecticut. So he planned on getting the exchange done at the Wal-Mart near him. On Nov. 17th, my boyfriend went to the Wal-Mart in Stratford, CT to exchange the remote for a different one that works but was told the exchange would need to be the entire product and not just the remote. So my boyfriend put the radio I bought for into the box and handed it to the clerk, Jose. The exchange was made for the same radio (so we thought) where it was one of two remaining on the shelf. When he got home, we started to video chat and there he opened the box for the first time. When he opened it, he found a different radio inside the box which was already used and scratched. He was pissed off. And tried calling Wal-Mart back but the store had already closed. He went back to the store Sunday morning, telling all that happened and was told to return back. I came down to Connecticut that Sunday when they spoke to him because of this. We came back that night and returned Monday after his classes. When we got there, the person in charge of Loss and Prevention radioed the assistant manager at customer service saying “no” and wanted us to leave. The work they performed was a run through the product saying the radio inside was a 2007 model and was never sold at Wal-Mart meaning it’s not an item Wal-Mart sells and looking at the surveillance, the box didn’t appear to be damaged. Basically the blame is being placed on us. We demanded to speak with the guy head of security and he said the box didn’t appear damaged and he understands our frustration and this “happens all the time”. Why does this happen all the time? We exchanged a new radio box with the matching radio inside for the remote and for them to believe that we would put a used radio to get what we a new one doesn’t make sense because we could have just stayed with what we had from the start. Someone within that store had to have access to this product, and switched out their old radio for the new one. Because it is one of their own that could be responsible they have dismissed the case. I am not letting it go because I purchased it for $300 plus tax and I am a full time student with a part time job that doesn’t pay much. $300 is a lot to just go. I am going to take this to the authority and take it to news station because things like this should never happen. Everyone I am encountering is going to know about this situation because I am furious. I can’t believe that actually happened? To be sold an item with a used item in it? You guys should inspect the inventory. Check for broken seals or something.

I’ve been shopping at Wal-Mart for as long as I can remember knowing that they exist. Today they proved to me that what I think doesn’t matter. I had trouble cashing a Comdata certified check. The company Wal-Mart uses, TeleCheck, acknowledged that the check is good and that I am clear to cash good checks but sent back a reply that tells the Wal-Mart representative not to cash the check. When I visited with Lewis and Erma, a couple of upper level managers at The Supercenter in Colonial Heights, VA, I was provided with a number to Wal-Mart corporate, There was no option for me to speak to a helpful Wal-Mart representative. I was allowed to explain the problem to someone who will add my complaint to a pool of thousands of unresolved issues. The customer has no voice. The customer will not receive a call from the correct agent of Wal-Mart or any agent of Wal-Mart. You are nothing but a drop in the bucket to Wal-Mart and they are more than happy to make that clear to you.

On Monday Dec. 3, 2012 I called the Walmart in Kilmarnock, Va. looking for a 16″Mongoose Mutant Orange bike w/training wheels that we wanted to get for our grandson for christmas. It was not in stock and not in stock in Gloucester, Va. I went to the site to store and found the bike and ordered it to be delivered to the Kilmarnock Walmart. at 11:39 I got a email stating that my order had been received and I would receive a email when it was ready for pickup. Your site said that there would be same day delivery if order placed prior to 6:00 pm. I was taking bets against that with office staff. Yeah right delivered to Kilmarnock same day. At 12:02 I received a second email stating that I could pick up the bike in the Kilmarnock store after 3:26 pm. I left work at my usual time of 3:30 pm went home and picked up my husband so we could verify it was the correct bike and when we got there why yes it was. We were so shocked and elated at this easy process. We asked when it could be put together and they said when do you want it. We told them we would like it by Wednesday early evening is possible. Went back last night and there is was all put together and shiney. I must tell you it is the orangest bike I have ever seen but it was beautiful to have it there no muss or fuss. I did call the store before we went up there and was told Paul was gone for the day (by some other young man) and he did not see the bike I was asking for. This young man must clearly be blind, you cannot imagine how bright this thing is. But never mind we have it the customer service and same day site to store is amazing to me especially when we live in such a small town. Thank you WalMart this aspect of my shopping is over and I am telling everyone I know about your site to store. Good Job WalMart, Good Job. Sincerely ………….Lillian and Dale George, White Stone, Va.

My husband and I decided since it is the Christmas season that we would go to Walmart to buy the things we needed a little later in the day than normally. It was Friday, Dec 7 around 9:00 when we got to Walmar in Cleveland TN Keith Street location. We purchased a sound bar for our TV, a Christmas CD, and a set of Walkie Talkies for our grandson for Christmas. We then proceeded to pick up a few groceries and on the way over picked up a 4 quart crockpot. You can tell we spent a considerable amount of money before we actually bought groceries. We were done shopping, tired, and ready to check out and get home to put things away and rest. WELL you know you’re at Walmart and you better not get in a hurry to check out because they never have enough registers open. HOWEVER what we encountered was worse than ever. It was 9:55 and NOT ONE REGISTER LIGHT WAS ON. Not one. There was one 10 items or less and one 16 items or less lane open. I went to see the manager to see what was going on. She tells me they are changing shifts. That I should go get in the 16 items or less line. I told her that wasn’t right. People with less than 16 items want to check out quickly and get out. It is very frustrating when you have 5 or 6 items and you get in the quick lane only to have someone with 40 items checking out in that lane. She told me the self checkouts were open. Let me just tell you, I am not on Walmarts payroll and I am NOT checking my self out. I told her this is exactly why I hate shopping at Walmart. We continue to wait, contemplating taking our big items that we paid for in electronics out of the cart and walking out the door. I was not thrilled about having to shop for groceries again at another store. So we decided to get in the fast lane and apologize to those around us and tell them our situation. Finally at 5 minutes after 10 I heard someone say isle 8 was now open and could check someone out. That means there was 10 minutes that not one register was open at Walmart on a Friday night during peek Christmas shopping time. I work for a customer service company….Whirlpool Corporation….and we know our customers must be handled if we want to stay in business. We stagger our staff at 15 minute intervals and they are released with this same time difference so that we always have someone available to answer phones. This isn’t rocket science and surely your workforce management team has figured this out. There is no excuse for a store of Walmarts size to treat customers like this. We have a new Publix coming to town and there is a Target in town so I do have choices and I’m sure you don’t care if I don’t shop with you again. That was certainly the attitude I got from the store manager and from the young lady that passed us when we were first looking for an open check out lane. Remember, one day someone is going to knock Walmart off thier pedestal and take all their business. You won’t be number one for ever. Fed up customer.

Walmart needs to have a separate lane for people who decide to haul the ads to the store while shopping for other stores sale prices. It holds everyone else up in the check out lanes who did not use the competitors ads. I have waited in line for 1/2 to 45 minutes some Saturdays. Please consider a special lane for price comparison shoppers who want to save extra money. If this continues I will go to another store. They have special lanes for 15 items or less why not this too? Denise Stelma

I’m in a same sex relationship with a woman and my partner and I recently visited our neighborhood Walmart in Elizabethton TN. While there, my partner hugged me around my neck and kissed my cheek and lips. (No groping, indecent exposure, or even tongue was involved.) It was then we heard someone yelling, “Girls! Girls!” When we looked over we discovered it was an employee. “Yes?” We said. “You guys need to cut that out right now!” was her reply. I said, “Excuse me?” Then, the customer who she was helping at the time said, “Yea she’s right! My children are watching!” The employee and customer just agreed back and forth with one another. Being humiliated enough, my partner and I walked away and found a manager. After informing the manager of how her employees treat their customers, we were told the employee would be “talked to.”I left my name and number with the manager asking for a call back with feedback as to what happened. I was later phoned with the information that the employee “would more than likely be written up.” ‘More than likely’ just does not seem to be very good reassurance to me. And even if I was assured that the employee would in fact be written up, I don’t think that is any where near justification for what we were put through and not to mention laws being broken. Discrimination law is the branch of law that covers discrimination and refers to unfair treatment that is based on a characteristic protected by the federal and state nondiscriminatory laws, such as age, disability, sex, national origin, race, color, or religious beliefs etc. Unfair treatment that occurs in the workplace, housing, public accommodations, education, voting rights, or criminal process may implicate anti discrimination laws, such as Title VII of the Civil Rights Act of 1964, the Fair Housing Act, and the Voting Rights Act. This woman, this employee of a major business, discriminated against my partner and I and were humiliated publicly. For that, a slap on the wrist will not suffice. I hope a Walmart executive does come across this review because they should be warned I am currently seeking professional help with the matter and legal actions will be taken.

I bought some of your great value soda crackers and they are great. I gought Zesta for a while but sometimes ther were cooked brown on the bottom i complained they gave some free ones same thing burned on the bottom bought Krispy same thing got yours and an now a happy camper how come I don’t see your own great value oleo anymore really liked it for cooking think conagra made it for you.

my daugher died 6\67\2012 i ordered my grandson a photo fleese blanket withe their pics on it for christmas ordered it way ahead of time.. i as very patient waiting for it.. it was never delivered to the store so ihad to cancel order.i myself work for the post office. every package we deliver is scanned so that we know where that item is. so my comment to you is how could you lose it with a comfimation number with not explancion to me wher e it is……

On 3/22 I walked out to my car to find the battery the battery I brought at the Aurora, In store on 2/14/11 inop. My son took me to the Aurora store with the battery to get a new one. I asked about the guarantee and was told I would need the receipt. I came home, replaced the battery,found the receipt and went back to the auto guy who sold me the battery and was told I had to go to the customer service people. After standing in line for perhaps 15 minutes, the lady behind the counter told me I needed the old battery. On the way back to get it I spotted a valid debit card laying on the floor.. When I got back to the desk after another wait inline, I handed the debit card to the lady who recognized the name as someone who had worked there. She then started to process

I had a VERY NEGATIVE experience today at your Paducah KY store on Hinkleville Rd.
From the “Greeter”? who stood there while I got my own cart to the unfriendly customer service clerk who processed my return…..I found your clerks looking stressed out and unfriendly….It was frustrating trying to manipulate my cart through isles blocked by shopping carts filled with merchandise, obliviously left there by clerks who had been stocking. I feel it would be most beneficial if your personnel had training in being more courteous, friendly and helpful….Perhaps rewards for such improvement might encourage them…

I see it posted on some of the facebook ,that walmart is sliding down hill,i guess i would agree with that, i have e-mailed two times about some tires i purchased from walmart that had a 60000 thou mile guarentee and i only got twenty-three thousand on them and they were worn down to the wear line,i went in to the local wal-mart and showed them the tires, well ,the first thing they ask me was,did you by the road hazard guarentee, i said why would i buy that,i thought it would only cover hitting an object in the raodway,BUT ,they said it covered wear also ,ANd i said why didn;t someone tell me that,now ,i was starting to get upset,the asst manager told me that he would check it out and call me back,by the way he never called me back ,,does that surprise you?years ago this would not have been a problem,thats the reason wal-mart is sliding down the tube,when you walk into our store,maybe one or two registers open always have to waite,they want you to used the self serve registers, i went to a meirs store in another town last week, and every register was open,the registers are there walmart ,used them,i almost give up on the tires ,but, i;ve almost gave up on walmart,ibought a set of tires to replace the worn ones so, with the first set and the second set i spent almost $800.00 dollsrs and all i get for it is a snow job,

Felt very scammed by Walmart. Called to check tire prices and make appointment for tires yesterday. Was told they had my tires and at a better price than Costco and Sears. I asked is it better to make an appointment to have them installed. I was told no, so I proceeded to drive down to Fresno. When I got there, they told me I would need to wait 3 to 4 hours before they could get to my truck and then come to find out they didnt have the tires they quoted me for on the phone. Proceeded to try and sell me different brands that were more expensive than Costco. I was very upset to say the least, made the drive on a busy day, just to get a run around. Will never recommend Walmart for tires or any type of automotive service. Very obvious employees have little knowledge of their departments. They wasted my time and especially with gas prices the way they are, I did not appreciate driving there for nothing.

In your store #1073 you took all the tables and chairs,soda
machine and coffee machine,hot choc.out now a costomer can
not sit and have a coffee or soda from the deli,or even
rest a min.Please think about it and put them back.
sincerely
Sorrells

Went to the store in Sealy,Texas and there were only 2 registers open. I stood in line for 20 minutes and finally walked out with out My approximately $200 worth of stuff. This is the 3rd time I’ve had to do this. Most of the people that work there are good people but the management sucks really bad.With out customers those B-holes wouldn’t have a job. They need an attitude adjustment something fierce.

i hate you guys so much.

hi,
in December 2012 i bought a Google Nexus in a walmart store in Kissimee Orlando while on vacation in the USA.
in March 2013 the glass of tablet broke by itself!, i mean it literally spontanious cracked. Since then i have been googel-ing information on where and IF i can get the glass fixed. to my surprise i’ve read numerous complaines of people that had the same spontanious glass break.

Walmart, can you refer me to a company where i can get the Tablet fixed? or can i get a (partial) refund? or a replacement?
please help

thank you in advance

Just wanted to let you know that I want to commend 2 of your employees for being so helpful. I was shopping @Walmart on 4-11-13 on W. Military Dr.and David assited me in hardware and cashier #00004097 assisted me in taking groceries out to my vehicle, both were so courteous. My only request of the store is PLEASE,PLEASE,PLEASE get more electric carts. I’m told they are stolen, can’t you use GPS to monitor their location?????????,I don’t think that would be an impossibility!!!!!!!!

i want to talk to walmart people so that they can bring the services to ugandan malls and i nvest in uganda thanks may God bless you amen.

Marketing Department

Older people are increasing exponentially and they are having a tough time with sausages with tough casings, because of their dentures, as well as younger people with the same situation.

Obviously, I’m not a Food Buyer. But, I think your revenues would increase substantially, if your sausage had a skinless or thinner casing. They are good, but better without the tough casing.

Ive been looking for the snowballs you always carried. Have you discontinued them in and mesquite tx.Please reply
thank you

I called the Portsmouth NH store twice yesterday–afternoon + evening–Lawn + Garden wouldn’t answer. (Lafayette Rd store)

I want to complain about service at Walmart in Springfield, Tennessee. We shop there weekly. Today when we got ready to check out, there was only ONE checkout line open in the whole store other than two “20 item or less” lanes. There were two customers ahead of us, and at six in line behind, ( that is as far as I could see because some of them were beind the displays.)
When we asked the lady, apparently the manager, why there were not anymore lanes open she said that it was summer hours and that most of the ceckers on duty had already left and the other crew didn’t come in until 3:00 p.m. It was 2:45 p.m. at that time. It was after 3 O’clock when we finally got checked out and only two additional lanes had been opened. This is not the first time this has happened. If this is the way Walmart wants to operate we will take our business elsewhere.

Why was Paula Deen merchandise pulled when rap cds with racist slurs are.still being sold??

Both stores in Woodbridge Virginia had trouble in the past of keeping items stocked but both stores are doing better now hopefully they will continue this trend. The problem I have is that the prices under each item is not up to date and when you select an item the price posted under the item seldom matches it’s usually more. A recent purchase in store #1852 Gold Medal Flour price was posted at $2.29 but the actually price charged was $2.62. During checkout it usually fast action so shoppers in line behind don’t have to wait but when you get home you discover the higher prices. Shoppers can’t price check every item!

I BOUGHT MY LAPTOP LIKE 4 YEARS AGO FROM WALMART, RECENTLY SOMETHING POP UP AND TOLD ME THAT WINDOWS 7 BUILD 7601 THIS COPY IS NOT GENUINE!!!!! what do i do????????

Have used your great value plastic wrap for years – why the change in the cuttiing edge design! This is much more difficult and does not produce an even and hassle-free cut that I am used to! Surely you have gotten complaints in this regard! Back to the old design PLEASE!!!!!!

I just love to shop at the Pasadena,tx on Fairmont. you never can tell where any thing is or if its stocked in the right place or something else is going to be there,maybe someday you will hire stockers that care and speak English and leave ther cell phones at homeand tend to there jobs.

You fired an employee who came to the aid of a female customer who was being attacked. As a retired police office I would like to say that this is really stupid! My wife is disabled so if she was attacked in your store no employees would be allowed to come to her aid. Sounds like grounds for a good court case. We spend appx. $8000.00 a year at your stores, but not anymore. I wonder if Meier has the same policy? You people need to get a life. Sam Walton would roll over in his grave. What if it was your wife or family? I wonder if I will hear back from you people.

Bought pet medication at Walmart in Tulare, ca. Latanoprost 0.005% paid $98.00. Can buy at Costco for $23.44. Can buy from my Vet for $35.00. Walmart has coupons online for $19.78. Call pharmacy where I live to try and get refunded partial difference. No luck! Called Walmart relations 1-800-331-0085 and spoke to a very nice person that told me it would be taken care of. We will see. I will post the results. Walmart says they are there to help people with medication! They helped me out of $58.44 this time.

good day I will be visiting Orlando and Miami in December, in the physical stores Wal-Mart still sell the iphone 5 unlocked, know what value?

thanks for the reply

I went to the Walmart in Gardnerville Nevada .. Nov 10 I bought a freezer..and Christmas items.. I am a person that will pay some in cash and the rest debit .. The cashier put the cash in and said ok , I was very tired was on a trip and not much sleep, and my kids were with me. So I went to put the debit # in and looked at what I still owed I said what this is not right my bill was $ 272 and after I gave her the cash $ 40.00 it should have been $232 it was $ 268 I told her this is not right she kept saying yes it is and so my 15 year old looked at it and say no ,, so she looked at us and said very very low voice for no one else could hear her,,,oh I am sorry I put $4.00 in I will fix it , she so tried to rip us off and she knew it. She even followed us out to take her break. My hubby wanted me to go back in and report it . But I was so tired so told him I would contact them on email ,, we shop a lot lot at Walmart I still have so many gifts for Christmas to buy . But I don’t think I will do it at Walmart, this was so very wrong and upset me and what is sad my kid knew what she was doing what a piece she is

I did not get the rain check on the $98.00 32 inch televison that was on sale for Black Friday. the store I was in ran out of tv’s and I was wondering how do I get a rain check

Hello, I bought a back cushion from walmart(manager william bartell 4650 W north ave, chicago IL, 60639) via credit card, then I return it to the walmart, But I have not received refund yet.

Horrible customer service.Very unprofessional service. After waiting 45 minutes on hold, the rep said they couldn’t provide anymore info on my order and hung up!! Don’t buy ecards. I bought mine over 2 days ago. They still haven’t processed it! Worst retailer.

My weekly shopping trips to Walmart at the St Lawrence Center in Massena, N.Y. are now discontinued because of a lack of electric handicap carts. On a recent visit, after waiting for a cart for over an hour, I noticed that my portable oxygen was nearly empty and consequently, had to leave without shopping. When I checked with a cashier about a cart, she said the store had only 2 or 3 carts. Is it possible that more handicap carts could be furnished at all Walmart stores? Surely, the Walmart corporate has enough funds for something so necessary. There are thousands of handicapped people who like to do their own shopping in-store and NOT on-line. Please help!!!

Didn’t get item on or by date they stated. Even though I went a step up from free shipping to ensure item would be here without any more holiday stress. Can’t get anyone to answer online .. Last time I rely on Walmart for low stress shopping. Total waste of time. False advertisement has ruined my daughters christmas. And in turn mine as well. If my daughters not happy I’m not

Hello I ordered a fun tab 7 kids tablet,item # 81770701212 n gave to sum one as a gift and the same day he opened it the button where you turn it on n off at already have fallen off n now the tablet is cracked. I’m trying to see if its replaceable. If so what I need to do?

I’ve been reading the comments from customers on here. I am shocked that you are not doing something about the length of time people are waiting to be checked out. I’ve read it over and over again. Do you not care what customers think or how they feel? It seems that way to me. Does anyone one in the corporation even read what customers are writing or don’t they care? It’s just to bad Sam Walton died isn’t it. He is the only one that seemed to care about customer service, etc. To bad he left the store to the worthless human being that he called a relative and probably had faith in. That person could care less about anything but the profit. It’s not that you can’t afford to hire more employees. You just don’t want to because it will take a little of the profits to pay them. You are losing money because people are finding other places to shop where there is lots of help and the lines at checkout aren’t a mile long. Get a grip and do something about the mess you have in most of your stores.

For the most part, my experience with Wal Mart has been good. Nothing bad at all. It’s just that some of your cashiers have very bad attitudes and need to work on their people skills. But I must say, there are some cashiers who are friendly and helpful. I think Wal Mart needs to work on the moral of the staff and perhaps, a positive attitude will bring sales. the one thing I learned in customer service as a retired flight attendant, people who complain all the time are professional complainers! they have nothing better to do than to sit and complain about everything. people are not satisfied. your cashiers work their ass off and I can certainly understand their frustration.

otherwise, I’ve really had no issues at all w/ wal mart….

I think shopping at the Tipton,Iowa Store is one of the best Walmart’s to shop at! I think the employees are friendly, good selection, lower prices, clean store, and quicker checkout lanes! So please give the employees a round of applause for their hard work and excellence!

The Walmart Pharmacy in Laurinburg, NC is awful. I called several times. I then went to the site 3 different times. Was given different reasons it was not ready. The order was sent directly from the Doctor and I had no contact with the prescription.If there was a problem with the order they should have contacted the Doctor when they first received the order and not waited an extended number of hours after my first contact. I am not alone in my complaint some customers had been waiting 3 hours for their order. The attitude of the staff is I don’t care if you are waiting. It is not our problem. I still have not receive the order since they waited until the office was closed to try to supposedly contact the Doctor. There was plenty of time for contact to be made since I waited a reasonable amount of time before calling. This medication is vital to the well being of my husband who is battling Cancer at this time. I am very disappointed in the service. There is no telling how long he now will have to wait for his medicine.

I went to Walmart today.The Northside Montgomery Hwy, Dothan Alabama location. If your goal is to drive the customers away you are doing a wonderful job of it!! If it were not bad enough that there are never any checkout open! You longer have door greeters! The self checkout don’t work correctly! This is why you need three or more Employee’s over there! And to Top it ALL OFF I had to go to THE CUSTOMER SERVICE DESK Today and deal With CHERYL! She is the rudest person I have ever had the displeasure of dealing with! MAYBE if they would spend LESS time being RUDE to customers! AND more time HELPING you! But NOOOO I got CHERYL! She was Joking with the Other Employees. Yelling Across the Room to get someone back to the counter. (ANOTHER EMPLOYEE!) Laughing, Talking, Talking, Talking! But couldn’t have cared less about the LONG line of People WAITING! I was AMAZED with her Rudeness and Lack of concern for the customers! Who Picked this Employee For CUSTOMER SERVICE? ***(Customer Service! Implies! That your there to help the CUSTOMER!)*** Not that Walmart cares how long you wait! Due to the LACK Of CHECK OUTS OPEN! You should hear your Customers Conversations! While WAITING!

I have been happy with the Great Value Chewy Protein Bars Peanut,Almond and Dark Chocolate and take them along for a high protein snack. They are very similar to the Nature Valley brand but much cheaper.
I would like to request that you make the same product like the Nature Valley Protein bar Salted Caramel Nut. My husband does not eat chocolate so there is no good 10 gram protein bar for him with no chocolate.

Thank you for considering this. Joyce

I have all but quit shopping Wal Mart in the last 5 or 6 years due to the complete breakdown in customer service, and quality of products. Got tired of clothes that do not match the size on tag(due to Asian influence I think ), and the complete filth in the stores in the Rochester, and Greece New York area. Also the complete lack of employee respect on the floor, they are either on a cell phone having old home week conversations with someone, or outrunning customers with question or problem.
I am happy to say that my wife dragged me into a newer store in Victor ,New York Managed by William Fisher. The clerk at the register by the name of Faith was extremely warm and friendly and made me feel like Sam Walton was still alive and looking over his tried and true methods. This store is immaculate, and I was asked by SEVERAL associates during my cruise of the store if there was anything I needed help with. So refreshing after the poor attitudes in the Rochester, Greece metro area. We ended up spending $113.46 and actually enjoyed our time at this one store. My reading of my receipt , if I am reading it correctly, is store #2785 at 441 Commerce Drive , in Victor, NY. Can’t tell you how impressed both my wife and I were with Faith, and several other associates in this store. Even though the stores here are only a mile or two away, we will not drive the 35 miles or more back to Victor and this store if we want to do the Wally world thing again.
Just wanted to give you a huge well done instead of the steady roll of complaints I am sure you get daily.

It makes no sense to me if you place a order not even 5 minutes ago and you need to correct the shipping address that you can not call customer service to have them correct it . The only option you have is to cancel it . Well that was a $1000 order they will not be receiving again !!!! Thanks for the lack of help .

this is not a comment I was just woundering what u do with ur broken or crack secreen if u still have some of them could I by it for like 50 dollars if that is ok with u

Worst online sys / cust svc i evr had – I tried to send a $100 email gift card – it said on the site that it could take 48 hours but almost all were sent immediately – it was an emergency that the card be sent immediately – well it wasn’t – got a cust svc agent that was rude and didn’t listen to me – the order was cancelled – nvr using walmart online svc again and will avoid stores at all cost have a nice day

I want to tell you about my pharmacy experience, Ordered two perscriptions, one was available the other was not, it would take a few more days, they had to get it at another warehouse. When I did pick it up the pharmacist said it was of a different company, that worried me a little and asked a few questions in which she got perturbed and told me that it was the same as my regular meds. I asked to see one of the pills and she tore up the package to let me see the pill and let me know with her eyes she was annoyed. this is the same person that let me stand at the pick up counter for ten minutes without even acknowledging that I was there. A couple of days later I went back to talk with the manager. and then found out she was the pharmacy manager. I feel you should know of this uncaring person that is working their and is in charge. Thank you Mr. Cavallo

I stop Walmarts in wallingford, ct. I think your prices are great, Especially for beauty products compared to other stores. My only problem with this store is every time you shop the shelves are always empty and not restocked regularly. It’s not just one particular item but several. This also pertains to some food items also. It is convenient, great prices, but very frustrating to not find what you want on return visits. I’m hoping that things will change soon. This has been happening only in the last severally months, Thank you for listening to me vent, I am not out to see people lose their jobs. Your associates are working and always helpful when you approach especially the door greeters.

I need an customer service phone number for an update on my Walmart cc payment.

Hello. This is a question not a comment. How do I go about changing my credit card due date?
Thank you very much.
Ms. Debra D. Glenn

I have never had a more aggravating experience then trying to buy an item in a retail store. The personnel don’t listen to the customer, the customer is given different information from each employee and no one answers the phone at Customer Service. There is more but I don’t have any more time since I have been trying unsuccessfully to purchase an electronic item for 4 hours.
the North Bergen New Jersey store is a horror.

April 24, 2014
Dear Wal-mart,

I am writing this letter to say I am very disappointed in the service that I have received in one of you store in Lake Jackson Tx. I travel back and forth to Texas and Florida. I usually get my oil change at this store. The last two visit was unpleasant. It started with my oil cap crack and they would not change the oil, which I understand. I when and got a new oil cap. Then on april 4 they notify me that the oil cap is crack again and I told the man in charge Vivian that the store was the only people to touch the oil in my vehicle. I don’t take it to anyone else and his response was that it was odd that it broke in less than three months. I repeated myself and said this store is the only ones to do the oil change and no one has touch it other than the store. When he finished the oil change and got a new oil cap for my vehicle. He said it might have been that someone force the cap to twist and broke. I DID NOT get an apology. On April 22, in the evening i notice that my oil has spilled all over my vehicle the bottom and top on the engine, around my wheels, on my side step, EVERYWHERE. I took it immediately to Erin’s a mechanic near by and was told to take it back to where I got the oil change because it look like the oil filer WAS NOT put in right. On April 23, I took it to YOUR STORE ask for a print out on the last service I receive just to check if they replace the filler, which they did. I asked to speak to a manager. LINDA spoke with me and I explain what has happen to my vehicle and that I took it to a near by mechanic shop. Her response was let me get a tech because she did not understand what was going on. I waiting for the tech to look over my vehicle for about 45 minutes to a hour. The Tech VIVIAN told me that he WOULD NOT find ANYTHING WRONG. They washed what they would from the bottom and put 3 quarts of oil that LINDA the manager told VIVIAN not to charge me for the oil. At this point, I told VIVIAN I am going to take it to Sears and find out what is going on with my vehicle. He advise me to drive around and then park somewhere were was not oil spill and see if it still spill because since he washed the bottom it may not spill any more and if I told it to sear they would charge me a lot. I drove it a bit and it still spill. I took it to sears only to find out that they think someone double gasket, but it is not spilling any more. The only reason why it still drips oil because the oil the when to the top of the hood is coming down. I believe that when I told Vivian about what happen to my vehicle. He fixed it and did not want to get blamed. NOW IF WAL-MART WOULD HAVE TOOK RESPONSIBILITY AND TOLD ME. “WE MADE A MISTAKE WE APOLOGY” OFFER ME A FREE OIL CHANGE AND WASHED DOWN TWO MORE TIMES. That would have been the end of it, but no. I am a single mother that does not know anything about vehicles. I have a 1 1/2 year old and a 14 year old, so I rely on the people who check my vehicle. I rely on the sticker that you guys put on my vehicle to check when I need to go back. What if I drove with my children in my grey navigator and did not realize that oil spill because you store double gasket and my engine explode while we are in the SUV? Oh and by the way, I forgot to mention the store where I take it is 30 minutes YOU NEED TO EXPLAIN THE GRAVITY OF THE SITUATION TO YOUR EMPLOYEES. I WOULD HAVE LOSS MY FAMILY, MY NAVIGATOR, AND MY CHILDREN MOTHERLESS. I UNDERSTAND THAT THEY HAVE ALOT ON CARS TO DEAL WITH DAY IN AND DAY OUT, BUT THIS IS SERIOUS. I KNOW YOU HAVE PROCEDURES TO CHANGE THE OIL ON VEHICLE PLEASE I BEG YOU PLEASE REENFORCE AND REMIND YOUR EMPLOYEES.

Just a little up-date from my poor customer service experience (a faulty stereo)in Susanville Ca. The car stereo your susanville ca. store refused to exchange even though it was within the gift time frame per. your website, Your manager BOB told me to deal with the manufacture, so i went to best buy and puschased a higher quality stereo for less money than i paid for the junk in your store. It was a much better experience for sure and i have been spreading the word in susanville, its been said that if i was a tweeker he would have worked with me, sad its this way. By the way i havent spent a dime in your store since totaling about 1,200 bucks todate, 150.00 dollar stereo, thanks, I have found that prices in competing stores are really quite good.

Purchased cell phones from you in Feb.25,2014 and have had nothing but trouble with the phone and service. It took months and many phone calls to my family service to trouble shut problems. Never got the same story twice. After trying our own tips we found we had a bad SIM card.My family mobile said the insurance would cover replacement.The insurance company said no. The stores haven’t helped.There is suppose to be a replacement SIM card for $10 but it is not in stock.I have attempted to call electronics in Dublin and they hang up on me at the front desk. It seems totally unfair to have to spend more money when the product was faulty from the beginning.Very disappointed in Walmarts lack of service.

I have been shopping at Walmart stores every since they opened in Vero Beach. I am thrilled at the customer service, product price, quality and selection. The stores in Vero Beach have always lived up to and beyond its reputation. Until tonight! I was in Walmart on 20th Street in Vero Beach Florida. I went to buy a TV. The Customer Service person Kathy in the TV and electronics section was carrying on a personal conversation with another customer. I walked over to let her know I was waiting, she turned her face away from me. I again tried to get her attention and she looked over her shoulder and turned her back to me. I called out for my wife so she could witness what was happening. My wife on the disabily cart, watched Kathy talk for a few minutes and said excuse me are you the only person working this area. Kathy appeared agitated and attempted to call for help but said the phone somewhere “was off the hook and she could not help us.” She went back to the white female she was talking to and did not attempt to help us any further. She carried on a 30-45 min conversation and would not acknowledge us. I asked my husband to go to customer service to see if they could page someone to help us. He spotted a manager Victor from the food section who went and retrieved the TV we wanted. In the meantime another white couple walked into the TV section. Kathy finished talking to the first white female. She walked from the register to the end of the isles where my wife still waited and I was approaching, Kathy looked at us and walked over to assist the white couple with a TV. She refused to help us! We have dark skin but our money is still green! We asked to speak to the Manager and Terry the Assistant Manager came and listened to our story. She asked us to trust that she would take care of the way Kathy refused to wait on us. Q: Was there anyway Kathy could have assumed we were taken care of? A: No, when she walked to the end of the isle no one was in that department but me and my spouse and I was walking back from customer services where I had gone to look for help, the other white couple had just walked up. It was obvious that she had antiquated ways, and didn’t believe she should wait on Black people. I have been a law enforcement Officer for 28 years and lived in Vero Beach all my life. I lived through racist behaviors and attitudes and I never intend to live it again!!! Kathy’s behavior is not acceptable and can’t not be associated with Walmart! I will continue to be a consumer and spend my earned income where I choose and will not tolerate a person like Kathy as part of my consumer experience. Yes, I am an extremely unhappy customer! And I do not want anyone else to deal with what I experienced in Walmart tonight! I will follow up to see if this woman has been left in a position to treat other customers as she did me and my wife. It was obvious that we were not the only ones that thought she refused to help us. The wife female she was waiting on shrugged her shoulders and made a face as if to say she was sorry and couldn’t believe what was happening either. LES
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I came in there a few days ago and bought a reloadable wal-mart debit card, and when i got home i was not able to activate it because it keeps saying the card number is invalid. I have contacted both numbers on the card to activate it and for customer service and i can’t even speak with customer service about the card because the card number and 3 digit security pin are both invalid.

Why do you have the WalMart home address in Alaska (Ak)??? The two letter abbreviation for Arkansas is Ar., while the two letter abbreviation for Alaska is Ak…

Today’s lack of cashier service after long wait is the straw that
broke my back. This is a constant repeat of poor service at your
store at 81st & Sheridan in Tulsa, Ok. I’ve had other problems
regarding pricing methods whereby the actual price is covered up
with the lesser price next thereto; I called this to the managers attention, he assured me it was an honest mistake. Two
weeks later the same exact bacon price appeared??? Honest mistake, I think not. Costco is coming to town, so goodby walmart. Sorry your profit is too low to adequately hire help.

Ditto on all the negative comments had the same happen to me. 1 1/2 hours to 3 Walmart store looking for 2 marine batteries. I expect that any negative comment that I would make has already been made and I hope Walmart is trying to improve on them.
The saving grace was a senior citizen working in the auto department. Knew what I needed made sure they had them by checking the stock room and when I arrived help me get them into a cart. I gathered several others things I needed with his help. Yes, if Walmart wants to improve service study people who gives good service. (Walmart at Somerdale, NJ)

WOW! I am shocked at the difficulty to reach a human being in your customer care department. It’s horrifying! While I was on hold for now 10 minutes and still listening to your “on-hold music” that is anything but relaxing, I was browsing through the “Write a Review”. Seriously Walmart, so far I have not read one positive comment. I am a small business consultant and my career is based on educating small business owners in this competitive service driven world….Walmart Corporate Executives…You should be embarrassed and ashamed.

Customer service likes to release information to just anyone who answers the phone..

We purchased some DVDs, and received a shipping confirmation on June 9, 2014. We were told to wait 24-48 hours to check our tracking progress. It’s now been over seventy-two hours! They told us to wait 3-5 more days!! FEDEX says they never got our package, and Walmart.com refuses to refund our money. Internet fraud is a FELONY!!

Today my husband & I had the opportunity to work with the finest associate Walmart has! Marissa Frederick, at store #1373 in Lilburn, GA. My husband had spent sometime researching the purchase of a new grill on line.. Online it told him this Walmart had this particular model. We approached Marissa with the information my husband had gathered on line. After looking at every grill in the garden section & finding nothing Marissa went to her “gun” punched in the numbers my husband had & it came up saying there were 6 of these grills in the store-some where! Had it not been for Marissa tenacious efforts to locate this grill Walmart would have lost a $300 sale. She located all 6 grills in the meat department! After helping us load the grill my husband is 82 & could not be much help. It’s too bad Walmart doesn’t have more associates of this caliber. She should be congratulated for her above & beyond customer service skills!

We went to purchase paint at your store #1680 on Saturday 6/21/14 and they did not have the light base satin finish. The clerk at the paint counter suggested that we should go to another store. Today, 6/24/14, we went to the store #5854 and we found only two gallons of the satin finish light base. In addition, you did not have any of the Glidden primer we also needed so we willhave to find another store to complete our purchase. We are regular customers of your stores and love your products and prices but we are very disappointed about these experiences.

I called twice on tonight. On 6/10/2014 items out of my order was suppose to be deliver, it has never been deliver and on the tracking order it says to see shipper/merchant about it. I been trying to call customer service to see what was the holdup on the order.

Gosh!!!! after reading the comments of others that popped up when entering mine….. is shocking,
Maybe I need to come out of retirement and work on your efficiency problem!!! And training in customer relations-classes.

I ordered items online and never got them. Fedex told me they delivered it to the store where a C. Brown signed for it and they said they do not know a C. Brown

I recently attempted to make a payment using check free and the two ladies that helped me were very professional and patient. The check free site was experiencing high volume and a long wait time for processing. Mrs. Shirley recommended doing a money order as the processed was not resolved by the other vendor. I just want to say thank you and and keep up the good customer service despite the problem on the vendor side, both ladies were courteous, professional, and patient.

last saturday i went to walmart with my daugther for her to get her medicine. he was the rudes pharmacy i ever saw. the way he act to use he should ever be working there. he act like he didnt like african american and that we was borthing him.

I am the Property Manager of a 107 unit complex. Recently, Byerlys bought out Rainbow Foods, where all of my Residents shopped for their groceries. Byerlys is just too expensive for them, as they have voiced to me. I am inquiring into Cub Foods, as well as Walmart, to see if you would like our business? Would Walmart be receptive to giving out Gift Grocery Cards and/or coupons to me, so that I can insert these Gift Cards into their Resident Handbooks? You would be benefiting greatly from all the business I would be forwarding to you. Please let me know at your earliest convenience.

Hello.I came to your store after I was told that you have my item on Wednesday.The moment I got there trying to find somebody to help me,they sent me at the customer service. After a big line there they sent me to Online pick up area.Another line there,they sent me back to where I started at the pool area.Same person at the pool area not only didn’t try to help me but she even didn’t know how to find my item in the computer. So from there she sent me back to the pick up area. Again back there finally same girl start to help me to check for my item,which she should helped me from the first time by her.She checked for me and told me it was by the toy area which I was looking for a vacuum for a pool. I couldn’t find it even there and left the store very disappointed.Your employees are not very customer friendly.

Goodmorning: I live in Rochester Hills Mi. I have learned never to frequent your store before noon on the week-ends. There are grocery baskets,(15) full of returns all along the walls by customer service dept.and only 1 employee to handle that mess. I don’t understand the logic. If the returns came in at night, why were they still there in the morning.

store # 2045 referance # 140716-007635 Flor E pharmacy
our medical card number changed 1-2014. since 1-2014 staff at pharmacy placed in position to tell us that our EASY PAY does not work. they entered a 2nd time and it works. you need a programmer to correct the problem so that , the clerks and us are no longer placed in the uncomfortable positon of this situation.
sorry it has taken me so long to reply to your email. it is difficult finding the site to email walmart . and also , i have been busy

I am extremely disappointed with Walmart online ordering!!! I ordered a glider rocker as a gift and requested it be delivered to a different address from the baby registry. When looking at the tracking info I noticed it was set up to deliver to the registrant which is NOT what I wanted. I called customer service, spoke to a representative and was assured that she had contacted FedEx and changed the delivery address. She even gave me a reference number from our conversation. However, the delivery address was not changed and as a result the item was delivered to the registrant’s address. The problem is that she had moved the week-end prior to the glider being delivered. Luckily, her husband just happened to drive by a day or two after they moved and there was the glider on the front porch.
This is a totally inefficient and ineffective way of doing business. I will not order from Walmart in the future and will and have shared my experience with friends and family members encouraging them to not order as well. For the same shower, my daughter-in-law ordered an item to be sent to her home. It arrived damaged. So, for the two items that were ordered from Walmart for this baby shower………NEITHER one of them was a satisfactory order. One was shipped to the wrong address and the other one arrived damaged. NOT at all satisfactory customer service.

may I receive a replacement on this order? I SHOP WAL- MART OFTRN FOR CONVENIENCE

Walmart in Laurinburg, NC allows customers to push carts around their store with dogs in the carts. I do not want to eat food out of carts that have dogs sitting in them. I find this disgusting. I have seen this twice and have reported it to the person who is the greeter at the door. Evidently nothing is being done because people are still walking around with dogs in carts where people place food If these were service animals then they should be walking on the floor and not sitting in shopping carts where people carry their food.

I have ordered some stuff that supposed to be delivered to my trans express but i got the emails from wallmart saying it was delivered ..apparently transexpress never collected my delivery

I’ve bought over 8 silver batts from walmart in past year. I’m Wayne (engine dr)
I work on all kind of stuff.
Well one batt in past 2 years I take it out
For free an batt under warranty says on side free
Three year replacement. So I eat this job cause
Walmarts batt failed !!!!!!
Get this I take it in to have it replaced that’s all
Honor what the 78 year old man bought for his van.
First it was recipt now with out my id I was told to take my battery
An leave. Come back with id. I ask just to keep the ball rolling
On the exchange an they were very rude by means
Of telling me to take batt an go come bk wit id
An basically do it all over. Mind you I been there over
An hour to find out I needed id hassle free every were else
When you just want an exchange but now I have to eat this twos also.
Thanks walmart for all the bs. You giant corp. pigs

I went into a Walmart in Charlton,MA. I saw that a customer service person was struggling with the shopping carts. I was trying to help, but this so-called “customer servicperson named Brenda read me the riot act and ignored me. She didn’t bother to thank me for my help citing liability. When I tried to talk to her she was ice cold. There are far better ways to let me know about liability than being downright mean. I told the nice Assistant Cassie what happened and said she would take care of it. Usually, the people are very nice, but after that incident, it will be a Long time before I even Think About going back to that Walmart. There are lots of other stores that woun’t abuse their customers.

I had the worst service by four employees and the Assiatant manager! I went to walmart (Story Rd. San Jose) to return a Tv I had bought the day before to exchange it for a different brand, all of the electronic employees ignored me or walked away saying they were busy. And other employees told me that this wasn’t their department and left. It took 30minutes for someone to help me. I was disgusted by their customer service!

Let me preface this by saying I have never made a complaint before so I am not a constant complainer. On 9/12 I went to the Walmart located in Waynesville, NC to purchase 4 items. The lines were backed up at the main entrance so I decided to go through the garden center. There the lines were just as backed up with me being the fourth or fifth person in the only open register line. There was a female associate standing by the door talking to a younger male. After about 5 minutes I was finally the second person in line, while a woman purchased a cart full (later totaled out to $117 dollars) of groceries. I then saw the young man the door greeter was talking to walk over to a cooler and remove a soda. He then walked over to a closed register, and the greeter left the door and opened the register for him to buy his soda. Seeing their opportunity the people behind me ran to this register. Finally after totaling the woman in front of me, she handed the candy chewing clerk some kind of piece of paper to pay for her items. The clerk asked for ID and the woman replied it was in her car. He replied he would wait while she went and retrieved it, leaving me and several customers behind me standing there with our thumbs up our you know whats. At this point I’m about 10 minutes in (estimated) with no end in sight, so I walked out leaving my items and cart. Upon arriving home I tried to call the store to complain but after an hour of busy signals on both store phone numbers I gave up and decided to leave this post. I read the business reports which say Walmart might be heading for trouble, which I always found hard to believe. I’m now starting to wonder if they might be right.

I placed an order for a chair mat on 8/22/14 and paid cash. I received an email that it should be available for me to pick up at the Troy Oh store on 9/9/14. I would receive notification when it arrived.I have called “cusomer Service” 3 times. They said they don’t know when it will be in. Today I was told to call “1 800 walmart”. I was on hold for approx 35 minutes before Cathy actually talked to me. She could not help me because their system is being “up-graded”. I was told to call back later. I asked her to call me when the system was back up. She replied they don’t do that. What good is Walmart’s “Customer Service”?? They could save money by eliminating it.

We do not require customers to have the ad with them to honor a competitor’s ad. yet the ad has to have a price for the item so I can get the sale price (RIGHT) as posted on your web site, so your saying I can tell the casher any price for any item and they have to match it even if I have no add with me.

The only problem I have with Walmart is no one ( or hardly ever) do the cashiers check I.D’s when a credit card is used. I am a retired law enforcement officer and it makes me upset that when I ask the cashier don you want to see my I.D. the comment I get is that is not required per corporate. with all the I.D. theft going on has it ever occurred to Walmart how much money they are losing. I do not know how many walmarts are in this world , but, if each store loses only $10.00 a day by not checking I.D’s and you have 500 store ( which I think there more the corporation is losing $1800000.00 a year. I personally what all stores to check for mind and your benefit. The other day I bought something with a credit card and the I did not have to sign or show an I.D. This is ridiculous. I would thick that Walmart would change there policy after seeing what a mess it was with Target and not Home Depot. Please reconsider your policy for all concern.

Im ust to.the poor customer service @ the Spencer Ok Store,
Today, with expendable cash and toying with the idea of buying the box set blue ray along with a blue ray player.
chip was helping me look for a box set of dvds, and we only blue ray set, when a young male, wearing earrings in both ears interuppted, told him these people needed help, ok im fine with that, poor customer service as usual.
But this young black male looked at me Like I was Garbage
Then proceeded to help another woman
Leaving my Cash in Wallet to go to Best Buy.
I spoke with a very nice female manager
But, the customer service just Did it for me
Im not those folks you post on The People of Walmart.
I was dressed, had my teeth in my mouth, took a bath today, didn’t have undergarments showing
But He Still Looked At My Like I wasn Garbage

We were regular buyers of Almond Magnum full size ice creams but these have disappeared from our local store in Peachtree City, Georgia for about 9 months now. Are they available elsewhere or can they be re-stocked in Peachtree City again.

What time is the tablet coming on the 31 I have to work from 8:00 until 2:00 I won’t be home until 2:50 can you come after 2:50 please

RE:chunky mixed fruit – I bought(3)cans,threw(2) in the TRASH; the only thing totally chewable was the GRAPES. P.S. Iam a fan of Sam Walton,I shop twice a week (grocery,pharmacy,household,etc.) Not one of the nuts that bad-mouth Walmart,but unchewable fruit ???

I have never filed a complaint and I don’t want to now, but I would like to make a couple of suggestions. #1 when the store is open it would be helpful to have a manager available…having a manager in the store and having one available is not the same thing as I found out when shopping at 2am. November 7, 2014 #2 Have someone available to assist in the jewelry department for customers that would like to purchase jewelry…regardless of the time of day, I cannot get help in this department. When I selected a piece of jewelry in the locked display cabinet, I was told the manager was not going to open it for me and I should come back at 7am…..#3 have complaint forms available so that customers can have a way to register their concerns #4 have a store manager that will actually answer the phone and not leave you on hold for several minutes and disconnected several times….summary….if you do have a complaint against the Walmart in Chanute, there is no apparent way to voice it, you have to accept poor service….but can a store that is not concerned about customer service continue to stay open? Time will tell.

I have been purchasing the Great Value Brand Styrofoam dinner plates and on each plate in between layers of the plates we are always having to wipe away chunks of Styrofoam. That could be a hazard if you don’t notice it and it gets into someones food and it becomes ingested. At family potlucks there are numerous small kids who may not see this. I’m very concerned over this and may have to start buying other products. I will also be calling the phone number on this product as well. I do about 99% of my shopping at wal mart, this too may have to change.

Walmart just does not not care!! They are so large, the individual customer is of no concern to them. They lose one here, they will get another one elsewhere!

I called Walmart.com Thanksgiving Day after racing home at 6pm from work to place an order-the site said in store. Earlier in the day it had not read that way. The agent who was awesome checked it and told me they had some problems between store and online and put my name on a list to be emailed when the item became available and told me I would be able to purchase for the $199 price. I just got the email and the machine is $219. I called Walmart.com Customer service and was told by three customers service reps they could do nothing and the price is the price, the girl who told me that gave me mis information….bla bla bal. I told them I got the email so she must have been telling the truth otherwise I would not have gotten the email. Each one told the other what had transpired and told them -they told me anyone would tell me the same thing. Well they did -I was on the phone for approximately 45 minutes and nothing is any different. It was $20 difference. They toss the customer service for $20. I had totally quit using their service a long time ago and it was a wise move. I will be going back to NOT using Walmart.com for anything. The customer service SUCKS!

RANT for the evening! Wal-Mart Pharmacy….I was the 17th person in line, 5 behind me, 1 checker, took forever…than she said $375, I said “what?” had to go to the other line, where you drop off presciptions, talk with the pharmacist and he said “oh, just an error, must have been a training error,someone didnt run it through your insurance, is $9. better?” Are you kidding me??? I’ve used that place because of my insurance for a year, no changes in prescriptions, and that many people in line with one cashier????? Oh, did I mention the 2 screaming crying kids in front of us???? grrrrrrr…………… — feeling stressed. Also, 2 of prescriptions have changed to come in “punch out cards”, I hate those things!!! You cant pull them out of the package and have to cut the foil to “try” to pop them out!!!!!!! If you have arthritis in your hands & wrist, its near impossible!!!!!!

I bought RCA 48 inch tv on line when I brought the tv home I was that there was a crack on the screen , I took the tv back Walmart for exchange but I could not find the same tv. I told the costumer personal to order one for me she told me that they do not order tv on line

Tue.16th I emailed tiffin Walmart and order a folding table on hold until today that would be picked up by son,Guy Hartsel,but I cannot get thru to them to let them know when he will get there and need price they gave me so I can write out a check w.hartsel

I wrote a comment a few days ago regarding a sewing machine.
For a few days all I got was the run around about purchasing a sewing machine that was on sale.
To my surprise today a Nice assistant manager (Pat) gave me a call and we worked everything out. A sewing machine of my liking was purchased at the sale price of the original machine I wanted to purchase as a gift.
I must say that after talking with many people and writing to Wal*Mart I am once again a happy customer.
I would like to thank all the people involved in helping to clear this matter up. A special thanks to “Pat” assist manager at the Whitinsville, MA store for her kindness, professionalism and for handling this matter. She made it right.
Happy Holidays to all ~ Your local customer

These customer service people are a joke have talked to plenty of people during this past 3 weeks and all we get is LIES….. There routine is to say we will have someone call you back with the answer in 3 days… NEVER happens…… We spend thousands of dollars at walmart.each month I am so upset with how the lack of anyone you talk to having the authority to make a decision at walmart . Com just astonishes me .. And even have posted online and still get the 3 day run around.. just unreal Apparently this company is to big for itself.

your costumer service is awful & ignorant. I ordered 3 bikes for my 3 kids along with multiple other items. One bike never came I’ve been waiting for over a month. When I finally called to inquire I got the most ignorant women who did not help at all I will not be ordering from Walmart again

The customer service that you recieve at the walmart in Prescott AZ off of Gail Gardner road zip code 86301 is so dissipointing. The fact the you can call the hot line talk to a polite nice customer service representive and they understand your frustration but the co manager can call and be rude saying that their store has no bad service is utterly horrifying of what Walmart is coming to. I have never had a manager ever tell a costumer they were wrong and I should have known to ask the persons pay grade before asking them for help

I will NEVER order from Walmart online. NEVER! A basic stroller/car seat was ordered on December 29 and order was to be delivered to Walmart for me to pick up. They charged my credit card immediately (which is fine) however, I still have yet to RECEIVE THE ORDER. I track the order and it is in limbo in Texas. I call for support and basically I am told they have no idea what happened and the shipment is delayed. No other offers from customer service regarding resolution. TOTALLY DISSATISFIED!!!!!

I find it very convenient shopping at Walmart, despite some people’s concern about the company. This morning, for the first time in all my experiences shopping at Walmart. I had a very unpleasant experience shopping at 8333 Van Nuys Blvd, Panorama City, CA 91402. Their office number is 818.830.0350. The incident happened to me at 10:14 am at Terminal 12 or TE#12 (it’s on the receipt) on 01/30/15. The cashier there went out of her way to make sure my experience at Walmart was unpleasant. The person she was checking out asked her how much the blue tote bags at her register was. The cashier said 10 cents. The person behind me said wow 10ct that’s great! And I agreed. Well when it was my turn to check out, she simply ignored me and helped someone else who was not even in line. The cashier didn’t ever bother to say to me, excuse me sir but may I help this person over here. After she helped the person who was not even in line, it was my turn again, so I asked her how much the blue tote bag was. She said 10ct, I then asked for one. When I later checked the receipt she had charged me 50ct. But my issue wasn’t even that, I asked for $20 in cash back, I asked for a $10, $5 and 5($1’s). She said back to me a $10 and 2($5). I said no that’s not correct, may I have $10, $5 and 5($1s). She simply ignore me and gave me 4($5s), rather than cause a seen, I simply took the money and asked her to have a nice day. She simply ignored my greeting of the day. When I look back at the experience, I can’t say that she treated everyone else the same way she treated me, so I could not “shrug” it off as a bad day for her. Therefore, when a person is singled out and treated badly while everyone else gets friendly service. I have to ask myself, was she discriminating against because I wasn’t the same race as her. In my mind I felt she and I were similar since we were both minorities. The reason I wanted 5($1) is because I was going to give the man outside the store a few dollars since he was asking for donations because he needed help. I gave him $5, instead, despite the treatment I received from the cashier. In the customer service industry a little courtesy and respect goes a long way, as consumer were spending money for goods. Doesn’t that mean anything anymore?

today i went to your store on state road 200 in ocala fl to buy some garden supply’s. i was told to load my truck . i am 70 years old and so is my wife and cant walk good we needed 2 bags of jungle growth which are very heavy . she was told this after she paid for it . I WILL NEVER GO BACK IT ANY WALLMART AGAIN ! some way to treat your senor citizen

Sure would appreciate adding Fabric Department to Laplace Walmart in Louisiana. Everyone is learning how to embroidery and we really do need supplies. I have to travel 30 miles to a specialty store in New Orleans or 40 miles to Baton Rouge to purchase what I need. Would really like to hear your reply on this request….

First of all – why doesn’t Walmart let you e-mail them? I guess because they are smart and it keeps them from being responsible first hand since it prevents them getting complaints directly and provides the opportunity to claim being “unaware”.
On to the gripe! I made a special trip from Charleston SC to the Walmart on Forest Drive in Columbia, SC because, after checking on line for this item, the Walmart website said this item was “In Stack” at that store location. After looking down 5 different isles (why are different coconut milks on 5 different isles?), I finally found a shelf tag for Golden Star Coconut Milk, but the entire shelf was empty. I could not find any one who worked in the store to help me. That was 4 hours and 220 miles of my time and money. I am not happy.

was sent a pre approved application for walmart card. was approved but have not received card yet. have unexpected day off so wanted to shop walmart for items I need. called to get my card # so I could put purchases on card. was told I could not purchase with account # until had card in hand. very disappointing

2nd trip in a row ONE ONLY SOLE SINGLE loaf of French bread on the stand. Asked clerk ‘what day of the month they stocked it?’ no answer. 8:45 am ONE SINGLE SOLE ONLY regular check stand open!!!!! counted EIGHT girls standing around the front DOING NOTHING!!!!!!! sad to say that’s the usual checkout experience If Smiths would just lower the dog food prices, I’d NEVER have to go to wallyworld AGAIN!

I ordered a marshmallow flip sofa for my child’s second birthday coming up. I received the wrong flip sofa. I immediately called customer service and spoke to a person named Joseph. After explaining what happened Joseph put me on hold for a few minutes and after coming back on told me all they could do was either refund my money and I would have to return the item or keep the item and they would give me a discount. I asked for an explanation as to what happened and was told the flip sofa I had ordered was out of stock although I had only ordered it a week ago! Needless to say, I am very upset! I searched such a long time for the right Marshmallow sofa and chose Walmart because they seemed to be the right choice, but after my experience, I know it wasn’t. Joseph did not offer any kind words or even seemed to care, for that I am extremely disappointed. I used to like Walmart but after having several bad experiences, I will avoid shopping there and will share my bad experience with others. I have five children and my son who was to receive his special sofa for his second birthday is also disabled, I am truly disappointed!

I am very disappointed with Wal-Mart. The associate, Shannon, was very helpful but could not guarantee that the product I was looking for (Lego Classic Box, #10695) would be available for an Easter gift. Wal-Mart advertised the above item in the Sunday, March 29th newspaper (St. Louis Post Dispatch) for $20.00. I saw the ad on Saturday and immediately went to my local WalMart store. Two associates tried to help me but indicated that they only received 3 of this item and they immediately were sold on Saturday morning. I went to 2 other stores with the same results. A friend also checked 2 of her local stores and I phoned the rest of the stores in my area. No luck. I checked on Wal-Mart.com and they are out of stock. I do not understand why a hugh store like Wal-Mart would advertise an item and then only have a couple in each store when it would be popular (especially with Easter next week). Why have great sales if you are not going to have enough merchandise to handle the demand. Thank you and hopefully Shannon has contacted my local store to see if they will order this item for me. She was most helpful. GG

Its evident that Walmart does not care what their customers think. Tonight after a long day at work I needed to stop for Dog food. My first clue should have been when there were no shopping carts in the store. I found one inside the store but quickly learned that it needed an alignment, i pulled it instead of pushing. I gathered a few more items of interest and quickly hurried to a register. Only to discover long lines and I mean long. The first of the month and 4 register open 2 reg and 2 express. 30 min later and 3 abandoned carts full or perishables I made to the front. Manager John Shy nowhere to be found. Needless to say Walmart doesnt

Today as I was walking into Walmart on Ledo Road in Leesburg, GA, I found a receipt that had a twenty dollar bill wrapped up in it. I took it in to customer service & turned it in. I ask if it was not claimed what was Walmart Policy on unclaimed money. I was told that they give it to the Children’s Miracle Network. I walked off but then went back to tell them that if it was not claimed it should not be donated as a Walmart donation. After talking to two ladies that told me the same thing about it being a policy of Walmart to donate to Children’s Miracle Network, I ask to speak to their manager. He came out & I told him the same & he told me he did not know why I was told it would be donated. He said it would be turned into the police. I ask him his name & he told me Allen. I ask him for his last name & he told me that was all I needed to know. I ask him his title & he told me he was Zone Manager. So if you ever lose money at that Walmart & someone honest turns it in, I hope you do call & get it back. I really doubt that money will ever be returned to the person that lost it. After this experience, I will just turn it in to the police myself. I will never go to them again with money I have found. I do not trust this store!!

I would like to know if the Walmart chickens are on strike? Reason Iam asking is the one thing I purchase at Walmart are t

i ordered a Bissel 3in1 vacuum and received an e-mail that it was ready to pick up at the Cicero,NY store. When I went to pick up area they could not find it. I have ordered another AND have to pay shipping again. I was there almost an hour while the person helping me looked for it. the rest of my order was there as the e-mail said(I have a copy of the e-mail. I have ordered often online with no problem, this was a discouraging event. I only hope my new order isn’t also lost.

First I have been a valued “customer” for many years, enjoying the low costs and the wonderful selection. However, I have recently been to Wal-Mart at the St. Albert Location in Canada. I have noticed some changes, There is now a “Security Guard” position where the greeter used to be. I now feel uncomfortable just walking in. Am I entering another country? I realize that they do provide certain benefits for both customer and for company. They do however also have certain drawbacks. I feel so uncomfortable with the search at the end of my shopping experience. “Let me check your receipt for the items on the bottom of your cart.” I’m told by a “security guard” as I’m rudely interrupted from conversing with my son as I leave. This is now the second time it has happened to me. Surely there are more polite and discreet ways to handle a search. Don’t you use cameras anymore? I’m sure you have one on every till. Isn’t that why you have “checkouts” ? ? ? To check out the items in my cart…. In the short time it took me to move my cart from the checkout to the door you forgot what I purchased and then I need to be publicly humiliated by being subjected to stopping and the reaffirming my receipt. It wasn’t even busy in the store. Although, I was certainly in a rush. I promptly put the items from the bottom of the cart into the top and I replied “oh, I guess I have to stop putting things on the bottom of my cart then.” to which I was told by the “security guard”, “don’t be so rude” in a condescending tone, making my experience as a paying loyal customer extremely unpleasant. I am now seriously entertaining the idea of taking my business elsewhere……PERMANENTLY……. My integrity is far more valuable to me than a few odd savings on general items that can be found at any of the other big name competitor companies where I will not have to go through “customs” to get to my car.

I had a terrible day today with Walmart and it’s happened to me twice now in 12 months, so it is a systemic problem. When one of your clients moves to a new state and hence to a new Walmart pharmacy, for some reason (twice now), they create a new profile, even though my email address hasn’t changed for fifteen years. So when I get to my destination, I cannot see a single new prescription that was prescribed by doctors in the new location. Then I have to call for hours to find someone intelligent enough to a) listen to the issue b) understand the issue and c) if need by escalate it to someone who can. I went back and forth today between customer service, Walmart home delivery and technical support. I had to argue with the last woman I spoke with for she wanted to send me back to home delivery who has nothing to do with this issue. I insisted she hand me off to someone who understood the problem or I would still be pinged and ponged as I write this comment. Even now, the escalator never asked me for my phone number in case we get disconnected, which according to Murphy’s 612th law, I will; at which point I will change Pharmacy companies. It is now obvious, that you stores do not understand profiles. They need to be taught and reminded periodically. I was just told there were about 15 profiles for me as if it was my fault because I was on the move as a traveling pastor. If your personnel understood what do do and the repercussions of doing it wrong, perhaps it would not happen so frequently. I doubt I am the only customer that has had or has this issue. Thank you for listening to me rant. I just could not let this go. My time, as your customer is valuable also. When I was working, my hourly fee was $150 so if I still was employed, I would be out about $750. What I couldn’t do with that much in your store if I had it as a man on Social Security.

Pastor Randall L. Timblin, Sr. (long time customer and Human Plan D Walmart partnered)

Yesterday afternoon at approximately 4:15 I purchased a Market Side Chef Salad for lunch today. I ate lunch today at 11:30 and halfway through my salad I found a plastic glove. I returned the remaining portion to Walmart Customer Service. I did not have a receipt and did not want another salad or food item of equal value.It was less than $5.00 and the money is not the issue. I did speak to a manager and he agreed to follow up as this should never happen. Over the last year I have had a salad every work day for lunch but no more. I just want to make sure the issue is addressed and doesn’t happen to someone else.

i just need you to understand the cashier need to hand us all of our bags,caused me to leave behind my pies for easter,so now i have to go back and purchase something i already paid for,he should have let me pick up the bags myself on april 11.2017 around six pm to 7pm in the va.store 6303 richmond hwy.but once he hand the to me it’s now his responsibility to make sure i have everything and i shoulsd have checked it’s always something at that location.

I wanted to tell you I love shopping at walmart supercenter 2481 every time I shop there is get help from some one in produce his name is Marlin he is polite and he smiles all the time with people like that .that’s why I love going back to Walmart and I’m tell my friends about how nice he is ty for listening to me

I did a cash back for $60 at the Riverdale UT Walmart at the self check-out. When I left I forgot to pick up the $60 cash. I got in my car, drove for about 5 minutes, then suddenly remembered. I returned to the store, kicking myself for leaving money we desperately needed and figuring this was a wasted effort. I went up to the lady monitoring the self checkouts and told her what I had done. She asked me which station I was at. I told her and she said “I figured you might be back. I saw it after you had left and kept it in the drawer here”. She pulled out the cash and handed it to me. I thanked her profusely and asked who her manager was or where I could send a thanks about her. She said “You don’t have to do that–I wouldn’t feel good about myself if I didn’t try return it” WOW! PLEASE, if there is any kind of a recognition system add her to the list. All I know is her name tag said Jinx. She said that was her name–wouldn’t tell me her last name. Thank you, she deserves to be recognized and commended.

I paid significantly more to have my mattress delivered on May 5 FRIDAY!!!! Tracking shows it won’t be delivered until MONDAY!!!! I’m a little upset, very disappointed and ANGRY

I am a long term Walmart customer.
Love your stores and service and , up until now, have not had a complaint.
The Walmart store in Plaistow NH has a blood pressure check machine, as do most Walmarts, but the Plaistow store machine has had an “OUT OF SERVICE” sign on it for 4 weeks now.
I know many store customers use this health tool on a regular basis, and repeated attempts to get it repaired have yielded “0” results.
I personally have talked to Pharmacy personnel and store manager but it appears all are helpless to resolve this problem.
CAN ANYONE AT MALMART GET THIS RESOLVED?????
Please help us customers who use this great service.
Thanks

I try to order online, unable! last order did not come in 2 days. tell me why you donot want to sell to me.
+

I went to the Walmart store on Austin Peay Road, Bartlett, TN to purchase tires for my pickup. I asked what tires were on sale and was informed the Goodyear Trailmark was on sale in the size I needed for $70. I asked for four to be installed but they could only find 2 of the 5 the computer indicated were on hand. They asked if they could direct me to another store and was sent to the new store on Kirby Whitten Road in Memphis, TN. They installed my tires and when I got the bill it showed $139 each instead of the $70 I was quoted. I elected not to make a scene at the store but would like explanation and adjustment on my Walmart Credit Card. Thank you for the attention I am sure you will render. As of now I am disappointed and disgruntled.

I would just like to say how nice and pleasant my clerk (Nancy) was last night.
She had a personal fan around her neck and told me about it. I fear I would not have been so pleasant and personable in her position, standing and working in a not very cool store. It was at the Walmart in West Des Moines on 8th St, 01764, and her name was Nancy.

I recently tried what I believe to be a new product in the meat case; fully cooked 4 pack of chicken drum sticks. As these are my grandchildren’s “favorite piece”, I purchased 2 packages at a retail of $2.98 each package. They are horrible! The kids wouldn’t eat them, I tried one and couldn’t stand it, and the grandkids father also was unable to eat one. You have some funky smoke flavor on the meat and they taste horrible; they are also a bit on the hard-firm side and should be cooked longer. AWFUL!! Treat yourself to one for lunch! ( I shop at the Turtle Run store in Coral Springs, Florida.)