Contacting Walmart Credit Card Customer Service Center
Walmart credit card is financed by GE Money. There are three personal/business cards offered – Discover/Store, Community and Business. Discover/Store is personal, Community for community services like nonprofits and Business is for businesses. Some applications for the Walmart credit card are available online and others require the applicant fill out the application and mail it in to Walmart customer service. Walmart attempted to start an internal company bank for quite some time with no luck. Instead, they’ve replaced the idea of a bank with a financial services division complete with an alternative to traditional banking, credit cards, bill pay and more.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service department is open from 9 AM to 8 PM EST Monday to Friday, as stated on one part of the Walmart credit card customer service site. On another page of the site customers are told to contact the customer service number 24 hours a day, 7 days a week if they have questions about interest fees or late charges.
- Walmart Credit Card Customer Service: 1-877-294-7880
- Walmart Discover Customer Service: 1-866-611-1148
- Walmart Community Card Application: 1-866-511-4015
- Card Security Department: 1-800-815-4051
- Walmart Corporate: 1-800-925-6278
We were unable to find a dedicated mailing address for Walmart credit card customer service, but there is a main Walmart corporate address and the address for the Card Security department.
Walmart Home Office702 SW 8th StBentonville, AR 72716
Walmart Card Security PO Box 39Roswell, GA 30077-0039
You can access the Walmart credit card customer service page at https://www2.onlinecreditcenter6.com/consumergen2/login.do?accountType=generic&clientId=walmart&langId=en&subActionId=1000. This page is a subset of the Walmart consumer website. If you wish to visit the site from a mobile device, Walmart offers a mobile site with complete account access at walmart.mycreditcard.mobi. You must have an Apple, Android or Blackberry device to access the page, according to mobile account instructions.
Customer Service Email
We found it extremely difficult to find a Walmart credit card customer service email, but we finally found an email form on the Walmart.com side of the website. Choose Walmart Credit Card from the drop-down menu and fill out the required customer information. Do not include your Walmart credit card number in your email for security purposes.
Our call to Walmart credit card customer service was interesting. The automated system can be bypassed by pressing 0 at which time you’re phone number will be matched against the Walmart credit card system. If there is a match you will be asked to verify the last four of the social security number. If not, you will be asked for your account number or other information to find your account. After accessing your account, the automated system will read off current account information before offering customer service options.
I had a Walmart Discover card, but when I went to use it I was told that was not good anymore since I had not used it for over 2 years. It had a month & year that showed that is was still useable though. I reapplied for a new card at the cashier when I put the most recent purchase on it, but was wondering when I would get my new replacement card.
I applied for a credit card online, Just to finish up some xmas shopping! I was approved and told I could use my credit card today (what I wanted to do 1st place) they said my account number would be ready and applied during check out! click continue to shop> I clicked did my shopping, but at the end when I went to finish and pay using this card, there was NO account Number available in my account to pay! Now they wont even give me my account Number over the phone or anything! whats the use of using it to shop, when Now I have to wait till after xmas to get the card? wont need it then!
Walmart credit card cancelled my card saying I didn’t make a payment on time I tried setting auto pay and didn’t go through several times I called and made them aware of situation and one payment was over due and they cancelled my card. I also paid them two days later making them aware of what was going on and also got charged extra fees.
I had the same problem. I pay on my card at least 4 Times in on month and the customer service lady to me I didn’t pay on the due date which made my payments late. What in the world!!!!! I thought paying before the due date was paying on time so I canceled it. They would not take the fees off. They said it was my fault. Walmart credit card is bull crap. They will hurt your credit.
I am unable to get satisfaction with a Walmart Discover card. Your system is useless to handle situations. I demand to speak with someone about my card which is now in a dangerous sitaution in which I have not received it and cannot get a plastic since I don’t know the numbers on the back. I demand someone call me at 804 758-3054 or I will contact my State Business office.
02/07/2013 I purchased a 50 ” TV at the Walmart store in Forrest City Ar..I applied for the walmart discovery card because of the promotion I was told about- if it was paid off in 12 months there would be no interest. But I just recieved my statement and there was interest charge of $9.25 for the month. I would not have bought the TV knowing I would be charged this much interest. I talked on the telephone in the store to someone who approved everything, and they confirmed the promotion was still good.
I feel like I was lied to. How do I get this straightened out.
i received a call today from wallmart. I don’t know whats it about. im trying to call costumer service so I can talk to a representative.
I wanted a walmart card,went online but could not fill it out.They wanted my tennessee id expire date it is 00-00-000 in tennessee and some states when you get old and retire dont have to come back ever year.Well they asked me if i lived with relitves or myself and how much rent or other i payed i said i payed nothing.it could not accepte this could not fill out form online.called walmart could not fill out anything over the phone.some service.
I just dropped my Wal-Mart ”Discover” card due to their hard-assets policies. I lost my copy of the card (it’s probably still in a pocket of one of my jeans somewhere) so called to let them know. A person whose accent I could barely understand answered the phone and ”explained” the policy about a lost card: they have to replace both my husband’s and my card. So I told him ”Leave it for now; we need gasoline and would like to get the 15¢ discount.” He seemed to agree, but when we got to the pump, the credit card was no longer valid.
Now, these people give a SO-generous reward! It had taken literally _months_ to earn $7.30 which of course was taken away when I closed the account. (I have cards whose rewards points build up a LOT faster!) Their interest rate is much higher than any of my other cards. So these so-called ”rewards” points are a net loss if I carry a balance over to the next month — which I was forced to do in face of the suddenly much higher gas prices. The person with whom I spoke to close the account ”informed” me that I would not be able to reopen this account within a year. HA! How about reopening NEVER!
I must say, this was a Wal-Mart DISCOVER card. I’m sure that GE Money treats their customers a bit better.
If you have had problems go to the Better Business Bureau and the chamber Office
It seems all credit card companies are gouging more interest upon interest these days. Walmart is no exception. Even with a 0 balancethey keep charging you interest just like banks.
They are a financial institution after all. This is how they capitalize on the common people. All I want is email for their financial department since I cannot phone them during the day. Even though I paid more then the minimum payments I still get notices.
I got a coupon in the mail saying that I could get $25 off a $75 purchase if I used my Walmart Discover card, which I hadn’t used in a while. Go to Walmart and find that card is cancelled. Call card customer service and they told me it was cancelled because not used for 2 years. Also, told me I had to reapply.
What a bunch of idiots. Why send me the coupon if I can’t use the card.
I had a Walmart Discover card, which I used and it was declined for use at the Leeway Service Center It had a 7/15 expiration date that showed that it should have still could be used. I was billed an additional $60 by Leeway resulting from the denial for which the CS agent said she was sorry.
I told her not to bother sending me a replacement card as I would never do business with Walmart Discover again.
I’m writing to Corporate headquarters with my complaint.
I have been trying to get a hold of the Walmart customer service for 3 days now. I have called all 4 numbers and they both say the same thing ,”no one is available to take my call , please try again” For THREE DAYS! I am getting extremely frustrated. There is a matter that needs to be taken care of ASAP but I can’t get a hood of nobody. Never shop at Walmart again.
Are you a credit card holder? I have called several times including for a stolen card and gotten through each time with no problems. Are you using the number located on your bill? I do and by pressing 0 a couple of times get an operator who has taken care of the problem quickly. Try another number.
Walmart lied when it said it would give 25 for opening a credit card.
It did not.
I, Mark Beniach got in the mail, Tuesday July 1, 2014 a letter saying that they are changing my Walmart Discover Card, and replacing it with Walmart MasterCard, I do not have a Walmart card .
I paid my wal mart card online and it got deducted from my account now they want to charge me again omg what is the matter with them now my payment is missing
This service was excellent. Unfortunately it took me 30 minutes to find a site where I could receive good information.
I had a Walmart credit for 3 years and it would never be accepted at a Murphy USA gas station so I cancelled the card as I do not need a card that does not work at Murphy USA, now I received notice that Walmart was changing banks and I would be getting a new card so knowing that I had cancelled I reapplied on line for a new new card and when it never arrived and no notification of any kind we called cust. Service and were informed that because I cancelled a non-useable card that I was being PUNISHED by not being accepted for a new card for one year. Now I DO NOT need Walmart as we have Target , Kohl’s, SHOPCOand many grocery stores and I can qualify and receive a multitude of credit cards but for a company to have the audacity to have a punishment policy when the only way you have income is for a person to spend in your stores hinges on total merchanding ignorance
Someone stole my identity and got a Walmart Discover card.I went through all the channels to clear it up and now Walmart sends me a letter that they are canceling the Discover card, I didn’t want and changing it to a Master card. I don’t want any of Walmart cards….
I have a question! It is now the 23rd of nov. My bill is due on the 27th, and I have not received it yet. What’s the deal with the billing. I resolved the situation by pay through the bill pay. I don’t like that way, I want a paper statement!!! Just tell me why no bill! Thank you.
I have tried MANY customer service numbers to clarify billing issues…for 4 DAYS NOW!! I’m led through many voice prompts and wasting HOURS of my time just for an automated voice to say “we are not taking calls at this time”. Even though their operating hours are 8a.m.-8p.m. What the heck! I have NEVER NEVER NEVER had this much frustration and hassle with any company I’ve delt with. Are these employees REALLY getting paid to “AVOID” the customer calls?
I can’t find my statement this past month to pay and the old bills don’t give an address to mail it to. I’d like to get a check in the mail.
I have been trying to call for 3 days now. After going through 9, yes, 9 people, I was finally given the correct number only to hear that they are not accepting calls at this time. despite the fact that I am calling only within business hours. Never in my life have I dealt with such terrible customer service! It’s a shame.
I have been trying to get a credit card for the last fue mounts
I am trting to improve my.credit which I have becost I have got three new credit card but every time I apley for Walmart credit card iget turn down its not right I think that ever one derve a chance I hop that you will plese reconsicder-+
– please let me show you please give me a credit card thank you
Too many prompts, no people, and only robots to talk to. I am disgusted.
I had great service with the walmart discover card.
The walmart master card has been a major embarrassment.
I pay every month the total billand have for many years.
Got my groceries as usual today and card was denied. Wht the hell is wrong?.
My Walmart card was demagnetized during an MRI. I tried calling every number provided by Walmart web site and paper work, and all I got was a summary of my account. I needed to talk to someone. Very disappointed.
When i got my walmart card i was happy to get the credit..I noticed they decreased my credit line three thousand dollars and thats cause i have not used the card in over a year..They can shove there card where the sun dont shine…Walmart is a spitefull company and i wont step foot in there store anymore..Ill got to Target for a couple more bucks…
I own a Commercial Ceaning business in Barrie, Ontario, Canada & have recently started purchasing my cleaning supplies from your competitor namely Canadian Tire due to the very frequent out of stock items at your Store Code 3166. I have been purchasing the noted items from your store for a number of years but in recent months the out of stock of many cleaning supplies has forced me to make my purchases else where. While I purchase items from other departments in this store, I generally find this trend is the same. One week you have it & the next week it doesn’t exist for a couple of weeks which is frustrating & poor customer service. I look forward to your comments.
What does “Your comment is awaiting moderation” really mean. How long is a customer supposed to wait? R. Gilbert
walmart cards taken im request block due to id theft
wal mart and the bank that issue the walmart card are seperate entities
I need a new card!
306 hillside dr
Forney tx 75126
I tried to call customer service to give an address change and could not get in without a pin number. I never use a pin number and don’t know if I have one. There should be another way to get customer service.
Your credit card application approval persons seem to be not too bright or very confused.. I applied for a credit card in my name twice and they keep sending replies addressed to my wife, Germa M Chapman. Do they have trouble reading English? My TransUnion Credit rating is 829 and Equifax credit rating is 831. Why won’t you give me a credit card?
Recieved a credit card bill today for June 6, 2014. Very accurate bookeeping considering its October, 2015. When talking to the customer service rep who was absolutely clueless then “accidently” disconnected the call when I told him I would be taking the survey. Highly dissatisfied. We are suppose to have confidence that our money is being applied to our account correctly and on time. Yeah, right.
For months now I’ve had the absolute worst service with Walmart customer service . I use to love my wal mart card but after two return payments to to fraud on my account they closed it. I’ve never missed a payment in 2 years !!!! I spent two months trying to get it back being told my numerous people it will be open again to be told by 1 that it never will be. I absolutely HATE Walmart and Walmart customer service. If I could find ever person I talked to and have them fired I would.
I am hoping to receive a Wal Mart credit Card Representative when writing in this comment. I am enjoying my first credit card ever. Thank You Wal Mart Credit Card! However, when applying for the card, I wanted one for mother to be the additional one to use my credit card. She never received one. All else is great and Thank You again.
I have a Walmart credit card. I used it for a some time ,then you dropped it from $1,000. to $100.00
dollars. Did not use it ,because I could not buy very much on a credit balance . If you charge $55.00on card then tried to buy some clothes or a game or even a T.V. can’t go over limit . So I stopped using it . I think you should Reinstate me at a higher limit. You never let me know anything about dropping my limit . Not very Good P.R.work on your part . I never did anything wrong. This is not a good way to keep Your customers!!!!
The “supervisor” Kenya, just explained to me their walmarts policies on cancelling a payment that is currently in processing. He denied cancelling a payment that I am unable to make, and that was mistakenly made due to my phone browser refreshing and doubling a payment. He basically told me I missed my window and i could’ve done it if I wouldn’t of waited so long… (it’s only been a couple of days). I understand processing, but WalMart, synchrony bank, or whomever I know for a fact is able to undo, re do, and or process whatever type of payment they like. I have had in the past a supervisor that seems to do their job very well, in fact, cancel a payment for me, knowing I do not have enough in my account, and knowing that I would get charged a NSF type of fee from my bank. ( even though I was far out of the window that Kenya had set for me). Not satisfied whatsoever, terrible service from that man. Not only indirectly lying to me, he also completely dodged and ignored my questioned because I seemed to have “annoyed” him. Sorry, but not sorry. Work on your customer skills sir, or find another service you can hack up
I applied for a crdit card online yesterday, but it would not work when it came to check out today. Might as well cancel it out . It said the last 4 digits were 2207 , with a expiration date of 12 15 for the temporary. Like I say it did not work for me at the register with that being the only info I had. I never gave any driver’s liecense info, maybe that’s why. Get in touch with me please.
I never got my Wal-Mart credit card. at all. I have weighted for two weeks. were is my credit card? I have call you all about my card and you keep telling me to go to your wed sight.
Just applied to open a Walmart Credit Card to save 25 U.S. Dollars on a purchase of 75 U.S. Dollars or more. Was given a phone number to call concerning application. Called and talked to Clayton who transferred me to Jasmine who transferred me to Mathew when I was cut-off. Have no Walmart credit Card number to use on checkout to get the 25 U.S. Dollars applied to purchase. Called 866 Customer Service number and talked to ??–could hardly hear him, got frustrated and hung up. Immediately reapplied for credit card and got an application reference number and that it would take 7-10 days to get back with me.
I am a retired, educated professional with a credit score well above 800–not a guy who just walked in “off the street”. On a scale of 1 to 10, customer service is off the chart–on the low end. Angry–yes, disappointed–yes. Need the 25 U.S. Dollars–NO! Got a 100 U.S. Dollars worth of crap–YES. I’m sure Walmart has SOME good customer service reps, but my experience today can not confirm that.
I RECENTLY APPLIED AND GOT APPROVED FOR A WALMART CREDIT CARD BUT ONCE APPROVED I REQUESTED TO ADD MY CARD AND SHOP NOW. UPON CREATING A CART AND CHECKING OUT MY CARD WASN’T AVAILABLE AS A PAYMENT OPTION. ANY REASON WHY?
Over a week ago I asked that my payment due date be moved from the 2nd to the 15th of each month, as I get my Social Security direct deposit on the 3rd of each month. I asked for an email response guaranteeing this date change was approved. I have heard nothing, but if I get charged a late fee AFTER asking for the due date to be moved to the 15th – GOOD LUCK COLLECTING ANY PAYMENTS FROM ME. Every other credit card I have (4 or 5 different companies) changed my payment due date with no problems whatsoever. If Walmart can’t do what their own customers ask, then I will NOT be a customer of yours in the future.
I have tried several times to access my Walmart mastercard account but it want go through!!!
Walmart is known for value but customer service agent like Ryan Hardley should be fired. He/she talked with me this morning and this is the most rude person i have ever come across. Please make sure to train your employees before putting them in field. Very very rude hear your recorded conversation or ask me for detail.
I am deaf and can’t use the telephone and have tried, tried and tried, to get this through to Walmart, though dozens of emails, but apparently no one at Walmart can read or understand. I applied for an online statement, I got one and can’t get anymore. I have asked numerous times for help, but all I get is a reply telling me
to telephone Customer Service. They have three more days and the can STICK
THIER MASTER CARD, “WHERE THE SUN DON’T” !!!!!!!!!!!!!
Stick it where the “SUN DON’T SHINE”!!!!!!!!!!!!!
I’m deaf and can’t use the telephone. I requested correspondence by Email,
Does nobody at Walmart read or understand. I only got one online Statement
and can’t get another or somekind of answer from Walmart. Can Walmart
Email me. PLEASE ?????????????
I am flabbergasted regarding a payment date that I changed and have now discovered that I am being charged a late fee of $25.00. The payment was due on 03/02/16 and I made the payment online this morning! Also, I have scheduled another payment for 03/10/16. Wow! I feel betrayed. I was so proud to have received this card because I am a Walmart Employee here in San Antonio, TX,
I did not know you would be charged a “late fee” for having made your payment one day after the due date!
Unable to create a widget.
Unable to access my credit card profile in order to update.
Unable to access your site on a consistent basis. Constant difficulty regarding latter.
Presently unable to access my walmart site.
Website is confusing mostly, redundant, overlapping, intermittently reliable, frustrating in summary
I bought a car yesterday and the damn card only had two(2) numbers on the back and the store said they can not get me my money so that I can send moey to England this morning, WITH OUT THREE(3) NUMBERS I CAN (NOT) GET THE CARD ACTIVATED. NOW WHAT IS THE HELL DO i DO. (((((I HAVE CALLED 35 NUMBERS AND I HAVE IN HAND IS MY HEART FIXING TO BUST. HELP HELP HELP HELP HELP
ok i HAVE WAITED TWENTY MIN. ANS CAN’T YOUR BIG COMPANY COME UP WITH SOMETHING. JERRY CHAMBERS
WOULD LIKE TO KNOW SOMETHING JERRY C HAMBERS
are YOU GOING YO ANSWER MY PROBLEM, i WILL GO TO THE DISTRICT ATTORNEY OFFICE FOR YOU STEALING MONEY FROM YOUR CUSTOMERS I know that that would look good on tour business Jerry chambers
The card number is 4373-0310-1539-4808 on back is two(2) nubers for security number. The amount of the card is $500.00. I have to send money to a stock broker in London, England. It has to be there in a number of hours. Jerry
My current credit limit is a measly $300.00, so I requested an increase, but was denied, even though Capital One keeps increasing my limit due to my ever increasing credit score (currently 715). I wouldn’t feel like an injustice was done if I hadn’t spent so long rebuilding my credit to it’s current level.
I therefore have paid off my Walmart CC and will not be using it again!
received an email my account is $1500. dollars in arrears. Tried to call Service Desk, ALL you get is automated answer. I have YET, to receive this past month and fear its been hijacked! Been very prompt with my billing except this past year to date. Need help for this account is already out of hand, all rep would say was would cancel service fees. I WANT TO SEE MY BILL TO VERIFY WHATS GOING ON!
After speaking with Customer Service today, I am fuming and will pay off the account in full today and cancel the credit card. On my Nov 23 statement I had a balance of $4,666.88 due on Dec 14. I paid $4,590.76 on Nov 24, leaving an outstanding balance due of $76.12. On the Dec 23 statement, I was charged $60.06 Interest because of the $76.12 previous month outstanding balance. Customer Service claims that the charge is correct because I did not make full payment of the Nov 23 statement and it will not be adjusted. WalMart credit card holders … BEWARE
Been trying to ask questions about the business credit card that we are trying to apply for. The system takes 5 to 10 minutes to get a live person, and when I do they can’t answer the questions and tell me to call another phone number. I have been trying to get an answer for 30 minutes. Our home office does not guarantee applications.
Want to know if the corporation can guarantee the application instead of the owners?
I have been paying my master card on line for the past two years and now am unable to get into it. Have they changed how you access the master card ? I also order online and of course it is a different password and user id. but cannot pay my bill online there.
What is going on. I am a part time employee but am off sick at the moment.
At approximently 11:50am on August 15th, 2017 I called customer service about my mothers credit card account to ensure it was closed and what to do next because she passed away. The representive I got in touch with was rude, pushy and didn’t even offer condolenses for the loss of my mother. Instead because the system was currently down tried to push a gift card on me for a charge of 4.95, I said that I didn’t want to do that and that my mother had just passed away and I was trying to take care of her account and he got loud, was cutting me off and even told me, “what’s the problem its only 4.95” I told him the problem was that I just wanted to take care of this and not that and asked if he could just put me on hold and he proceeded to tell me that, “if I didn’t like it them I could hang up.” I asked him what his name was and he told me “Sam Parker”. I am completely appealed that this even happened I am in tears to even think that I would receive such rude customer service, especially at this time in my life. I am very tempted to take this further and make this public. I hope that we can come to some type of resolution.
At approximately 11:50am on August 15th, 2017 I called customer service about my mothers credit card account to ensure it was closed and what to do next because she passed away. The representive I got in touch with was rude, pushy and didn’t even offer condolences for the loss of my mother. Instead because the system was currently down tried to push a gift card on me for a charge of 4.95, I said that I didn’t want to do that and that my mother had just passed away and I was trying to take care of her account and he got loud, was cutting me off and even told me, “what’s the problem its only 4.95” I told him the problem was that I just wanted to take care of this and not that and asked if he could just put me on hold and he proceeded to tell me that, “if I didn’t like it them I could hang up.” I asked him what his name was and he told me “Sam Parker”. I am completely appealed that this even happened I am in tears to even think that I would receive such rude customer service, especially at this time in my life. I am very tempted to take this further and make this public. I hope that we can come to some type of resolution.
Received voice message from a gentlemen today supposedly from Wal-Mart MasterCard company/synchrony bank stating ??? requesting return call and stated best time to call back between 8am and midnight but was not sure what this gentlemen said d/t unable to speak good English. The phone number provided was and I did not see this number under Wal-Mart MasterCard.
Please advise, thanks.
I was offered a $25 discount on my online order if I opened a Walmart card. I was approved for the card but the $25 was not discounted from my order. I will not complete the order until the $25 is deducted and I will immediately cancel the Walmart card and NEVER shop at Walmart again if they do not. A company this large should have better processes. This customer interaction stinks and leaves a bad taste for the consumers…
Walmart Customer service sucks. You call and they ask for your last four digits then they say thanks and ask for you entire card number. This is the number on the statement. If you call another service number they say they have matched your phone number to your car and then they ask for the last four of your SS # which they can never match up with your account…..terrible service.
I signed up for a walmart card March 2017. Still haven’t received $75 sign up bonus.
1 I applied for credit card as recommended by on line check up.
2 I got reply on email that my credit card was approved.
3 I don’t have a credit card number assigned to me so far. I get email from sy… bank telling me to log in. When I try to log in, they want my credit card number.
4 I got to wait till , I get my credit card by us postal service. Is this how, Walmart on line service going to serve the customers & compete with AMAZON ?
5 Cancel my credit card pl & I have another credit card /cash to pay.
Customer Service horrible. impossible to find help on your website — have to search browser. Phone tree impossible to get through. Charge $10 to talk to a person. Have pd bill twice this month and WM won’t take it out of my acct. Trying to get help, but seems like WM does everything possible to keep from having to actually help. Cannot sign in, cannot change email, cannot get bill pd this month.
I applied for a card , was told to call a number to finish the application . I was looking for a Master Card to use where my Platinum Amex is not accepted . I could buy a car with Amex , but was approved for $ 150 with WalMart card . Not a real problem . We are in FL for the winter , and I asked for the card to be mailed here and not to MI . I was told I would receive a text message about the card , well I don’t have a smart phone , don’t want one . We have no phone line in the condo , but we do have a flip phone for emergency use . So , now I am told I will get a call in the next 7 to 10 days from your fraud dept . So, am I to carry the cell phone on the beach for my walks every day ? I will never hear the caller over the waves . The service in the condo is spotty at best . I have no idea why the agent could not simply call me right then on the phone . Is there a sensible way to get this resolved ? I would like to take advantage of the $ 35 rebate (?) which expires Dec 31 . I am baffled as to why this application has to be such an ordeal , Please advise . Thank you, Doris J. Hill
Financial Hardship with paying my account. I will not be able to send another payment for $25.00 until the end of January 2018.
Have not received my card yet
EXTREMELY frustrated and do not understand how I pay may account off on 2/17, and on 2/21, my payment has been deducted from my account, and applied to my Walmart.com account, and I reflect a credit balance, but have zero credit avail until the payment fully posts??!! This is the most ridiculous policy or anything I have ever heard of!! Working at a fortune 100 credit company myself! How Is this Walmart???!!! This really caused my family an extreme inconvenience and doesn’t even make sense as a policy??! It is verified checking account funds! And 4.5 days later and still no credit avail?!! How is this???!!
Will you email me a copy of my last credit statement? Think I haven’t paid for February and I need to see what is on my statement. Thank you very much
Good luck trying to get someone who can help you EVEN IN PERSON AT A STORE!! In the end (after 3 people trying to assist with an application), was told to go home and call a number and see if the application went through. Called the number, no person option, just a recorded message. RIDICULOUS!
I received a new Walmart MasterCard because my previous one was compromised. I tried to register the new card online today and ended up having to call customer service. After speaking to 2 representatives, I still have no online access. The first representative could not verify my phone number so she would not help me. The phone number on my previous card that was compromised was my home number, a land line. I have since disconnected that line and only use my cell phone. After going round and round with this lady whose best offer was to send me some kind of letter that I would receive in 7-14 days, I asked to speak to her boss. Another woman got on the phone, I explained the problem and she said, and I quote, “No problem.” Well, clearly it was a problem, because I still have no online access. She said she could not verify the phone number, she asked for my email and then said that could not be verified, which I find odd because every time I made a payment on my previous card, I automatically got an email confirmation to the email address she claimed she could not verify. So now as the account owner, I have no access to my own account, but Synchrony Bank has no problem letting other people who are not authorized use my account. How am I supposed to review my account to make sure my card isn’t being compromised again, how should I make a payment? If I’m a millisecond late for my payment, Synchrony Bank has no problem slapping a late fee on my account, but no one will let me into my own account! Great security there! Not to mention, I would think it is illegal to deny me access to my own account. The mound of paperwork I need to fill out to have the charges removed from my account that were the result of fraud is ridiculous. All I want is to pay this horrible card off and close it! As well as all my cards from Synchrony Bank. When the account owner is unable to access their own account, but Synchrony Bank has no problems allowing it to be compromised, I have no desire to own one of your cards! And yes, this message will also be posted on all mine and you social media outlets for others to see your customer service. When I have to take time from my life to do your job, it’s not ok!
Hi I have a Walmart credit card of 200 I have been paying 25 to 30 every month but I use it every month is that hurting me or do I have to worry about Walmart taking my credit card? Thank you please let me no?
View my credit card statement
I buy from Walmart on line and go to their store at 2500 West Broward Boulevard at least 4times a week to walk and then buy items I’m can carry to my condo. They have tried to entice me to get a credit card a number of times but I always refuse. Recently when shopping online up came their advertisement to get a credit card from Walmart and if I spend so much I will receive a $25,00 credit. I tied to buy on line with the downloaded info and they would not allow it. I bought over $80. worth over 3 or so days but never got a $25. credit They evidently have small print I did not read. They are a scam Target and Amazon are honest not Walmart
it could be a littler better .but trying to send a money gram is a issues you have to do to much went you just go in with your ID and put down where you or sending the money it was better the line been long but it was better .the way it is now it is to much .over all the store is fine the worker or working to do they best .I am in food services a union food services manager here at temple university so I know how it is to for your worker .to me they or number 1
On 6/25/18 a Walmart card holder fraudulently paid their bill using my bank account online. $7422.09 was deducted from my account on 6/26/18. Another $7422.09 was attempted on 6/27/18, but was stopped by my bank. I called your fraud department, but they could not help me because I’m not their customer.
I believe that Walmart Mastercard should contact this customer and inform them that their card was not paid due to an incorrect bank account number. That way they would still have a balance, Walmart MC is not out $7422.09, and neither am I. The account # of your customer is 5239141122006509; their ref # is 1618684841.
On 6/25/18 someone fraudulently paid their Walmart MC bill online using my bank account. $7422.09 was deducted from my account on 6/26. Another $7422.09 was attempted on 6/27, but was stopped by my bank. I called WM MC on 6/28, but they could not help me because I am not their customer. I believe that WM MC should contact the holder of this card and inform them that their account still has a balance and that their payment did not go thru. Also, if they did it intentionally they’ll know they didn’t get away with it. If it was an error, they will pay it from the correct bank account. That way WM MC is not out $7422.09 and neither am I. The account # is 5239141122006509; their ref # is 1618684841.
I have had the Walmart credit card for 7 – 8 years now, never missed a payment and they refuse and are the rudest when asked to lower the percentage rate. Absolutely never have beenn treated in such abusive behavior especially by a one of the wealthiest business in the world. Just wrong, even after explaining that it says I do have a variable credit percentage and when asking customer service, just short of calling me racist names and belittling you they say no it doesn’t and as rude as possible they say they will let me know when I can lower the interest rate. They charge the absolute most interest than any other credit services and for being a wealthy business it should be considered treasonous. Pretend to care about the sheeple offering lower prices etc while screwing them in their sleep like rapists charging as much interest while being rude as possible in costumer services. I have suffered mental and physical trauma distress and anguish because of the level of hate at Walmart credit services. Then I realize this company is based out of Arkansas, and even if that explains almost everything just being based from Arkansas, it is no reason to treat the rest of America like they’re from there as well.
I want compensation for the hate discrimination Walmart has brought upon me. I now claim the air Walmart and it’s employees waste that I claim as mine and you will be charged no less than $1,000,000.00 per day per employee and you are past due. I charge 46% interest and your bill is going up rapidly. Pay up immediately or surcome to population control!!
I need to check that a refund of $30 from Air transat has been posted to y c/card account. Are you able to confirm this transaction . I keep calling your telephone number from UK but I cannot get an answer . Can you please help or advise.
Excellent job I really want my account back
I did not anticipate this I had fraudency
at my bank please consider me
I applied for a Walmart credit card and called to provide information (such as being hit really bad by hurricane Michael and the derogatory marks on my credit are from being an authorized user, unbeknownst to me until recently, on my exhusbands credit cards which he defaulted on, and I explained the credit bureaus are taking that information off my credit score, and that i am an attorney who just accepted a new job where I’ll be making substantially more money!) to the credit department so that they would be able to make a fair decision on me. I have spoken to the credit department 6 times, the credit card application status department 2 times (they told me I had been declined) and I called general customer service as well. NO ONE will assist me! This is the craziest thing I’ve ever seen! They told me to go apply in the store, but based on my experience with them, I may file a complaint with the BBB and stop shopping there. It was insane. And no one will help! What a terrible company.
Howdy this is kind of of off topic but I was wanting to know if
blogs use WYSIWYG editors or if you have to manually code with
HTML. I’m starting a blog soon but have no coding know-how
so I wanted to get guidance from someone with experience.
Any help would be greatly appreciated!
Trying to report possible fraud and customer support did not help me. I have received several emails wanting me to verify recent large purchases and the email indicates my account will be debited shortly. I don’t believe I have a Walmart MasterCard. Your customer service easy not helpful
I called and spoke with your customer service accounts person today (Ashley) and 2 other people prior to Ashley’s conversation. Ashley was not helpful as in will not remove an inaccurate account from my credit report. I was supposed to been removed from this account back in 2014 when I filed bankruptcy. Well TODAY All of a sudden an acct I supposedly have been an authorized user on since 2009-2010 it has JUST now showed up on my credit with a large balance which has dropped my score drastically. I have disputed this balance and requested (again) to be removed from this account. Ashley was not willing to help me at all with this situation.
I applied for a Walmart Credit Card. I think I left out some of my email address. So maybe that’s why I’m not receiving any feed back. The correct email is
I have spoken to customer service 3 times. I can’t get a real answer. I just wanted to know why I couldn’t buy gas. 3 different answers, none worked.
I think the new Capital One card for WAL MART is a RIP OFF. I paid my bill off early on my Wal Mart card for the last 12 years and now Capital One says I owe a bill to them and I do not because I paid off my Wal Mart card off before we were sent the new cards! I will be canceling our Capital One card from Wal Mart and will not be shopping at WAL MART anymore! I will be contacting my lawyer because I tried to talk to Capital One about this and could not get any corporations from them plus I am not prejudiced but could not understand the lady that was talking to me!