Contacting Wall Street Journal Customer Service Center
If you are in touch with the fluctuating market, stocks, bonds and more – you are probably an avid reader of the Wall Street Journal. The newspaper is considered the cornerstone reporting paper for investors. The Wall Street Journal offers a customer care center where subscribers and register and access their online account as needed. From the customer care page you can suspend, renew and alter your subscription.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
There are two main numbers published for the customer care department. There could be additional numbers available in the customer care page. Customer service representatives are available between the hours of 7 A.M. and 10 P.M. EST Monday to Friday. Saturday hours are 8 A.M. to 3 P.M.
- Customer Service: 1-800-568-7625
- Automated Service (US Print Only): 1-800-975-1077
- For international customer support use one of the following contact phone numbers.
- Hong Kong: +852-2831-2555
- China: +86-21-5836-8228 Ext 107
- India: +91-11-6462-0215
- Indonesia: +62-21-527-7592
- Japan: +81-3-6269-2760
- Korea: +822-3700-1925
- Malaysia: +60-3-2026-4061
- Philippines: +63-2-848-5873
- Singapore: +65-6415-4000
- Thailand: +66-2-690-4222 Ext 28
- Europe: +44 (0) 20-3426-1313
- Germany: +49-69-2972-5166
You can choose to contact the Wall Street Journal by mail using the following address.
The Wall Street Journal1211 Avenue of the AmericasNew York, NY 10036
You can use this address for letters to the editor as well. Include your name, city and state with your submission.
Customers and online readers can visit the official digital Wall Street Journal at http://online.wsj.com/home-page. Publications are limited as digital subscribers have full access to stories printed in the paper version of the Wall Street Journal and some online exclusives. If you are interested in customer service you can visit the customer care department or the contact page.
Customer Service Email
Contact email addresses are quite abundant for the Wall Street Journal. Here is a list of some of the most important email addresses you may need when trying to contact customer service.
- Letters to the Editor: firstname.lastname@example.org
- Editorial Page: email@example.com
- Corrections: firstname.lastname@example.org
- Reactions to WSJ.com Stories: email@example.com
- Website Feedback: firstname.lastname@example.org
- Executive Editor: email@example.com
- Managing Editor: firstname.lastname@example.org
You can also contact the customer service department using an online form at https://customercenter.wsj.com/public/view/publiccontactus.html.
The Wall Street Journal customer service phone is voice activated. Simply press 0 to be immediately transferred to customer service department. Angie answered the call and immediately asked what state our paper was delivered to. We asked Angie to quote us the total price for one year of the Wall Street Journal delivered to our home address. She quoted the introductory price of $6 per week for 52 weeks or $312. We asked if the price stayed the same after the first year and she said she would have to check. After waiting on hold for about 20 seconds, she verified the price increases to almost $10 a week after the first year and that the payments are automatically deducted from our original payment method.