Contact Wageworks Customer Service
Contacting Wageworks Customer Service Center
Wageworks is a financial company that works with businesses to coordinate pre-tax funding programs like Flexible Spending Accounts and Health Savings Accounts to reduce payroll taxes and increase employee take home pay. According to the company biography, Wageworks works with 50% of Fortune 100 companies and 38% of companies considered the best places to work by Working Mother magazine.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Wageworks customer service is open from 8 a.m. to 8 p.m. Monday to Friday EST. There are no customer service hours on the weekends and the offices may be closed on major holidays. Customers and employees have the ability to log in to their account online even if the customer service offices are closed.
- Customer Service: 1-888-990-5099
- International Customer Service: 1-262-238-4000
Mail communication is available, but customers should not use the mailing address to send private communication, including information about payroll deductions, financial details or personal information that could be used to steal your identity.
Wageworks Attn: Customer Service 1100 Park Pl. 4th Fl. San Mateo, CA 94403
We found the official website for Wageworks at https://www.wageworks.com. Participants can choose to log in to their account directly from the front page of the website or they can navigate to information specific to participants using the link at the top of the page. Quicklinks are available for various information and online functions, including access to a list of eligible expenses at https://www.wageworks.com/employee/eligible-expenses/default.htm and claim forms at https://www.wageworks.com/employee/claim_Forms.htm.
There are no social media pages listed on the official website, but the Twitter page for Wageworks customer service lists all social networking accounts for the company.
- Facebook: https://www.facebook.com/WageWorks
- Twitter: https://twitter.com/wageworks
- Twitter 2: https://twitter.com/wageworkscares
- YouTube: http://www.youtube.com/wageworksvideos
- LinkedIn: http://www.linkedin.com/company/wageworks
Customer Service Email
There is no dedicated email address or contact form for Wageworks customer service. There may be a way of contacting Wageworks by email from within your personal account. If you need to contact the sales department, Wageworks customer service is there to help.
We called the Wageworks customer service line to find the fastest way through the system so you wait on hold less time. You can press 0 to access the operator as soon as the automated list of options starts, but that will not connect you with customer service. You must press 1 if you are a participant and your call will be moved to the customer service automated system. From there enter your ID number or hold on the line for an agent. You may have to listen to the request for your ID number two to three times before the call is connected with an agent.