Contact Vivo Customer Service

Contacting Vivo Customer Service Center

Contacting Vivo Customer Service Center

Are you a customer wanting to broadcast a live event or want to spread your message to customers across the Internet? Vivo is a free service letting customers upload and share video and subsequently broadcast messages to other businesses, customers or friends. The only requirement is a broadband Internet connection. Although the service is free, customers only have access for 30 days. After 30 days, the service is $300 per month for unlimited broadcasting.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers wanting to reach out to the customer service department will need a mobile device. The customer contact phone number is sent to the customer service department in the form of a MMS.

  • Customer Service: 8486

Mailing Address

Vivo35 S. 3rd St. Pittsburgh, PA 15219

Official Website

Customers visiting the official Vivo website can learn about the service, receive information on how to get the process started as well as connect with the customer service department. If you are interested in the service and still have concerns, we recommend visiting the Customer Support page for additional information. An invaluable resource is the Vivo FAQs.

Social Media

Vivo is not fully amerced in social media. The company does have a Twitter account, but there were limited conversations between the customer service department and customers. The majority of the information related to news and updates relating to customer support.

Customer Service Email

The customer service email was a feedback form. The only information needed to send a message is your name, email address and question. We sent a message asking about the hours of operation, considering this information was not available on the website. We did not receive an automated message stating when a customer care agent would respond to our concerns.

Our Experience

If you want to connect with the customer service department, you will need a mobile device. We sent a message to the customer service department and did not receive an immediate response. After several attempts, we finally connected with a customer care agent. Send text messages to a customer service agent was frustrating and not user friendly. Although we received a response to our questions, our overall experience was not the best. When you reached out to the customer service department at Vivo, what was the outcome? We would love to hear from customers just like you. Take a moment to share your thoughts relating to your experience in the comment section below.

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One comment on “Contact Vivo Customer Service
  1. Dear Sir /Madam

    Im writting this message because my son needs help from you guy
    he needs a job,and he studying mechanical engeneering so he cant find the job so please can u assist him,his 22 years of age.

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