Contacting US Bank Customer Service Center
Banks used to be all about money, but multi-tasking and the need to grow business and branch out meant moving into other financial arenas. US Bank is more than a personal bank. This company offers everything from personal checking and savings accounts to credit cards and student loans. Any and every financial service you could imagine is available from US Bank.Click here to leave a comment about your customer service experience.
US Bank lists more than enough contact information for the different branches of the bank. We are focusing on personal banking; because those are the consumers who typically need the most help finding the best way to contact US Bank customer service.
Phone Contact Numbers
When calling the US Bank customer service call center, you’ll have to call during local bank business hours. US Bank lists customer service phone numbers by city.
- Cincinnati Metro: 1-513-632-4141
- Denver Metro: 1-303-585-8585
- Milwaukee Metro: 1-414-765-4636
- Minneapolis and St. Paul Metro: 1-612-872-2657
- Portland Metro: 1-503-872-2657
- St. Louis Metro: 1-314-425-2000
- All Other Banking Locations: 1-800-872-5065
- US Bancorp Investments: 1-800-888-4700
- Order New Checks, Deposit and Withdraw Slips: 1-877-838-5287
US Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402
New, current and potential US Bank customers can view the official website at http://www.usbank.com. The website is the hub of account activity and business promotion. The front page is where the bank sells new rates, savings and checking accounts. From there the current customer can log in to their account and make changes, order new services and apply for credit or additional bank accounts. Customers can also access personalized or secure contact information.
Customer Service Email
In order to email customer service for US Bank, you need to log in to your account and click the Customer Service link. According to the email instructions, the link to contact US Bank customer service can be found on the left side of the page.
When contacting customer service, we encountered an automated system that was confusing and did not have a direct link to a customer service representative. After waiting approximately 3 minutes, a live customer service agent answered our call. We simply wanted to know if the company had a customer service email for non-customers. The representative explained that the email service was only available for customers with an account.
We didn’t like the answer, but the experience was satisfactory. When you contacted customer service, how did you feel when the call ended? Share your experiences with us below.