Contacting Under Armour Customer Service Center
Under Armour is an American sports accessories and apparel company. The company, also known as UA is based in Maryland, but has offices across the globe. Considering Under Armour sells merchandise, customers have a tendency to have questions of concerns relating to purchases. In the event you need to contact customer service or the corporate offices, you can do so by phone, email, traditional mail or the company social media pages.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service is open for calls Monday through Friday 9am to 10pm; Saturday 9am to 6pm EST.
- Customer Service: 1-888-727-6687
- Customer Service Fax: 1-410-454-6535
Under ArmourDistribution/Return Center1010 Swan Creek DriveSuite C Dock Floor #33Curtis Bay, MD 21226
Under Armour, Inc. Sponsorships and Community Relations1020 Hull StreetBaltimore, MD 21230-2080
The Under Armour website http://www.underarmour.com/shop/us/en/ is divided into gender, accessories and clearance merchandise. Customers can locate the nearest store to make purchases ad return items. We found the Under Armour Help page with provides FAQs and assistance with returns and warranty information. The company recommends visiting this page prior to contacting the customer service department.
Under Armour embraces social media. Each of the pages we visited had active conversations between customers and the customer service department. Similar to the email system, the responses to the customer questions occurred within 24 hours.
- Google+: https://plus.google.com/117198144605737889909#117198144605737889909/posts
- Twitter: https://twitter.com/UnderArmour
- Facebook: https://www.facebook.com/underarmour?cid=SM%7CFacebook%7CLike
Customer Service Email
The customer feedback form did not require personal information prior to sending a message to the customer service department. The only required information is your name and email address. We sent a message asking is Under Armour offered a sizing chart for kids as well as men and women. The company stated customers will receive a response in less than 24 hours.
- Customer Service: http://www.underarmour.com/shop/us/en/customer-service
- Media Inquiries: email@example.com
In the event you want a real-time answer to your questions, you can use the Live Chat feature.
You will be delighted when you contact Under Armour. We called the customer service hotline and were speaking with a live customer service agent in less than 30 seconds. We asked questions relating to the return policy of clearance merchandise. The answer we received was what we expected; returning clearance merchandise receives the same treatment as regular merchandise. The call ended in less than 3 minutes. The customer service department at Under Armour is one of the best we have encountered. Can you say the same thing? Please share your thoughts relating to your experience with us below.