Contacting Truper Customer Service Center
Truper is a premier provider of hardware tools and accessories. The company supplies hardware businesses, small and large, with the latest tools from brands like Fiero, Klintek, Hermex, Pretul, Volteck and Foset. Truper claims to offer “the best service to customers in the hardware market in Mexico.”
Click here to leave a comment about your customer service experience.Contact Info:
Truper doesn’t skimp on the contact information for the customer service department. You can call, email, and even leave a message for customer service without leaving the official website.
Phone Contact Numbers: If you want to contact a Truder representative you can use the toll free number from Mexico or the direct line if you live outside of the country.
Call from Mexico: 800 018 78737
Direct Line: +52 (55) 5371 3500
Mailing Address: If mailing a support member is more up your alley, Truper shares that contact information, as well. You can:
Write: Lago Alberto 442, Anáhuac I Secc, Miguel Hidalgo, 11320 Ciudad de México, CDMX
Email: exportaciones@truper.com
Chat: Though not actually a live chat option, per se, Truper does offer customers a chance to send a direct message to customer service using a chat-like interface. Simply click the orange button to “Leave Your Message.” The button is located in the lower right corner of the page.
Official Website: All means of contacting Truper customer service are listed on the official website, which is where you’ll find the contact form.
Customer Service Email: There doesn’t appear to be a direct email address for Truper customer service at this time.
Social Media: Truper is present on the most popular social networks for businesses, including:
Our Experience
We love giving customer service departments little tests along the way to see just how responsive representatives are to customer questions and concerns. With Truper, after sending a message via the contact form, we waited less than 24 hours to receive a response. Excellent turnaround time.
Have you worked with Truper customer service? Take a moment to share your experience below, so others know what to expect from this company.