Contacting Tricare Customer Service Center
Tricare is the military health care program for enlisted and retired military personnel and family members. All health care must go through the Tricare system, but there are multiple plans available. Tricare offers a Plan Finder to make it easier to find the plan that best suits the needs of the sponsor (enlisted) and/or family.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Find the nearest phone number for the Tricare region nearest you. You can also contact your personnel department for the accurate phone number for Tricare.
- North Region: 1-877-874-2273
- South Region: 1-800-444-5445
- West Region: 1-888-874-9374
- Eurasia-Africa: 1-877-678-1207
- Latin America: 1-877-451-8659
- Pacific Singapore: 1-877-678-1208
- Pacific Sydney: 1-877-678-1209
- Tricare for Life: 1-866-733-0404
- US Family Health Plan: 1-800-748-7347
- Tricare Active Duty Dental Care: 1-866-984-2337
- Tricare Dental (Conus): 1-855-638-8371
- Tricare Dental (Oconus): 1-855-638-8372
- Tricare Dental (TTY): 1-855-638-8373
- Direct Line: 1-877-638-3379
- Tricare Retiree Dental Program: 1-888-838-8737
- Express Scripts Pharmacy Program: 1-877-363-1303
- DEERS: 1-800-538-9552
- Continued Health Care: 1-800-444-5445
- Military Medical Support: 1-888-647-6676
- Tricare Online: 1-800-600-9332
The general mailing address for Tricare is listed on the bottom of every webpage, but this address is not the one you’ll use if you need to file claims or send information to your health plan. There are different health care companies behind the Tricare system so you’ll need to contact your health care provider for the appropriate mailing address.
Military Health System
7700 Arlington Blvd.
Falls Church, VA 22041-5101
The main website for the Tricare system is located at http://www.tricare.ml. You can learn more about the program or contact the system coordinator for your health care plan via information provided on the site. However, this site is not the site for your personal health care company. Several companies, including Humana, TriWest and HealthNet provide insurance for military personnel and families.
Customer Service Email
There is no email address for Tricare, but there is a long list of contact information and forms on the Forms page of the Tricare site.
The Tricare customer service line is specific to the region in which you live. If you live in the south, for instance, the number will take you to the Humana health insurance company. There is a long list of options to choose from and you cannot press 0 bypass the system. If you do press 0 you will be moved back to the beginning of the option list.