Contact TJ Maxx Customer Service

Contacting TJ Maxx Customer Service Center

TJ Maxx is a retail establishment that offers name brands clothing and merchandise at a discount. The merchandise sold by TJ Maxx is typically older fashion styles and over productions of current styles. Total discounts vary based on the merchandise. The TJ Maxx customer service department is available by phone for the store and credit departments. You can also contact TJ Maxx customer service using the contact form on the official website.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

We found three contact phone numbers for TJ Maxx customer service – online customer service and two credit card customer service departments. The online customer service department is open from 9 a.m. to 6 p.m. Monday to Friday. There are no weekend hours listed.

  • Online: 1-800-926-6299
  • TJX Rewards: 1-800-952-6133
  • TJX Rewards Platinum Mastercard: 1-877-890-3150
  • Corporate Office: 1-508-390-1000

Mailing Address

You cannot contact TJ Maxx customer service directly by mail, but you can contact the corporate office. Remember to add the customer service subject line to the mailing address to direct your letter to the proper department.

TJ Maxx Attn: Customer Service 770 Cochituate Rd. Framingham, MA 01701

Official Website

The official website for TJ Maxx customer service is located at There is also a website for TJX< the company behind TJ Maxx stores. Yo can visit the corporate website at

Social Media

We found three social media websites for TJ Maxx customer service – Facebook, Twitter and Pinterest.

Customer Service Email

There is no direct email address for TJ Maxx customer service, but we did find a contact form customers can use just like an email address. You need to enter your first name, last name and email address to send the form. You can choose between online and store customer service when sending your information.

Our Experience

When we called the TJ Maxx customer service department you have to press 1 to hear the options in English. Press 1 for credit card inquires and 2 for online inquires. You then have to press 1 for credit card services, 2 to place an order, 3 to check the status of your order, 4 for order questions, 5 for return policy information or 6 for other inquiries. Pressing 6 will take you directly to the customer service department. The call was picked up by an automated system before we were able to speak with a representative. About 1:30 into the call the customer service representative picked up the call.

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One comment on “Contact TJ Maxx Customer Service
  1. I am a TJ max rewards customer, I received an email from TJmax rewards say join us this Saturday May 19 8:30 to 10:30 to enter to win a gift card. I arrived at the store at 9:30 to find out that the drawings have already been drawn. I asked the manager why she did not wait till 10:30 to give every customer a chance to win that show up between 8:30 and 10:30 she replied that she replied your right and I’m sorry. I realize that I might not of won but I spend my money there, show up at the time according to the rewards email, and deserve a chance just like any other customer. I went out of my way to arrive at the Broomall TJmax which is a good distance away from me. I could of went to go dress shopping at the Ross or Marshalls down the street from me. Thank you, Maryann Gardner

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