Contacting Time Magazine Customer Service Center
Time Magazine is a news magazine available in print, online and digitally with a FREE downloaded app for Android, iPhone and Blackberry. You must purchase the print edition of the magazine to access the digital copy.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
We found several customer service phone numbers for Time Magazine. Sometimes having more than one number can be confusing, but the numbers typically just direct the call to the same call center or a different call center location. All call centers have access to the same customer database of information, so one number is not necessarily better than another. There are dedicated customer service lines for Time for Kids and the tablet edition of Time Magazine.
- Customer Service: 1-800-541-1000
- Customer Service (Second Number): 1-866-550-6934
- Customer Service (Tablet Edition): 1-866-784-9818
- Customer Service (Time for Kids): 1-800-777-8600
- Time Corporate Headquarters: 1-212-522-1212
There does not appear to be a customer service mailing address for Time Magazine customer service. If you wish to contact the Time Corporate Headquarters, you can write to:
Time Inc. Corporate Headquarters1271 Avenue of the AmericasNew York, NY 10020
Letters to the editor can be submitted at http://www.time.com/time/letters/email_letter.html. There is no mailing address to send physical letters to the editor.
The official website for Time Magazine is located at http://www.time.com/time/. The website offers readers bits and pieces of the print publication. Time also offers a customer service website at https://secure.customersvc.com/servlet/Show?WESPAGE=td/home.html&MSRSMAG=TD. From this page customers can log in and manage their account, renew a subscription or send a guest subscription.
Customer Service Email
Contacting Time Magazine customer service is simple with the online contact form at https://secure.customersvc.com/wes/servlet/Show?WESPAGE=am/Services/wes_email.jsp&MSRSMAG=TD. This form does not require you add your account number, but accessing your account information to resolve a problem is easier with that information. The account number for your Time Magazine subscription is located on your address label.
Letters to the editor can be sent via email to firstname.lastname@example.org. The editor requests your name and phone number with the submission. Time Magazine will edit your letter if desired before publishing your comments in a future edition of the magazine.
If there is a problem with the Time Magazine website, you can contact the webmaster at email@example.com.
Time Magazine application users can contact customer service with app-related concerns or problems by emailing TIMEmag_app_support@timeinc.com.
Time Magazine’s customer service line is an automated system. The first voice you hear will give you the address for the customer service website. You are then asked to press 1 to 4 depending on the reason you are calling. If you wait and press none of the numbers your call will be transferred to customer service immediately. The customer service agent we dealt with was extremely difficult to understand. A heavy accent made it hard to comprehend what the agent was saying. The only question we asked was for the mailing address for the editor, but our agent was unable to provide us with an address.