Contacting TaylorMade Customer Service Center
TaylorMade is the manufacturer of premium golfing equipment. The company is one of the many subsidiaries of athletic company Adidas. The company began operations in the late 1970’s and since grown into a global player in the golf community.
Since the focus of the company is to enhance the customer experience as it relates to its products, TaylorMade maintains a commitment to the customer by offering exceptional customer service.Click here to leave a comment about your customer service experience.
When customers have questions and concerns regarding products from TaylorMade, they can contact the customer service department. The available methods to contact the customer service department include phone, email, traditional mail and social media.
Phone Contact Numbers
- Customer Service department: 1-866-530-8624
TaylorMade-Adidas Golf Company5545 Fermi CourtCarlsbad, CA 92008-7324
Customers can visit the official TaylorMade website http://taylormadegolf.com/taylormade/taylormade,en_US,sc.htmlin order to purchase complete golfing packages, as well as individual clubs. Prior to making a purchase, customers can view demonstrations of the clubs and customize the items.
Since TaylorMade is one of the leading club manufactures in the world, customer can view the bios of the sponsored athletes. When customers visit the Media Center, they can read about the corporation, its history and affiliated companies. Customers can also locate the customer support center.
Customer Service Email
Visit http://press.tmag.com/about/in order to send a message to the media center. On the official website, we did not notice a dedicated customer service email address or a customer contact form. The message we sent asked if TaylorMade had a dedicated customer service email address and what were the hours of operation. We received an automated response stating a representative would address our concern within 24 to 48 hours.
We feel TaylorMade is a brand that stands behind its products and services, while placing the needs of the customer first. Yes, we encountered an automated system when we contacted the customer service department. To our delight, we didn’t have to wait. Within a few seconds, we were speaking with a live agent. We asked for information regarding the return policy, considering this information was not readily available on the website. The representative discussed the entire policy, as well as walked us through the steps. They even offered to transfer us to the appropriate department.
We wanted service. We received service. We don’t want to be the one in a million customer which received the best available customer service. What are your feelings regarding the customer support team? We want to know your thoughts. Take a minute to fill out the comment section.