Contacting Talbots Customer Service Center
Talbots is a high-end clothing and accessory company offering online and offline stores. The online store is completely housed within the main websites, but offline stores are scattered across the United States.Click here to leave a comment about your customer service experience.
No store contact information is provided here. If you need to contact a specific store, check your receipt for contact information. Alternatively, you can search for the store where your purchase was made on the Store Locator.
Phone Contact Numbers
Talbots customer service is open from 8 AM to 10 PM Monday to Friday and 8 AM to 6 PM Saturday. There are no customer service hours on Sunday.
- Talbots Phone Number: 1-800-992-9010
- Fax: 1-800-438-9443
- International Customers: 1-781-741-4028
- Fax: 1-781-741-4136
If you want to place an order call the sales department 24 hours a day.
- Sales: 1-800-825-2687
- Fax: 1-800-438-9443
- TDD: 1-800-624-9179
Customers can address letters to Talbots customer service to:
TalbotsAttn: Customer ServiceOne Talbots DrHingham, MA 02043
Talbots is one of the few companies that accept returns to the same address as customer communication. You will need to alter the address slightly – so send your returns to Talbots Returns Department instead of Talbots customer service.
The main site for Talbots is located at http://www.talbots.com/online/home_page.jsp. The site works like a huge catalog with products, prices and online ordering. The contact information was not as clearly listed as we would like, but we did find a link to Customer Service at the bottom of the page. Under the Customer Service link there were additional links for contact information.
You can head over to Facebook or Twitter to connect with Talbots any time, day or night. It could take some time to receive a response if you write to the Talbots customer service team in the middle of the night, but you will receive a response.
Customer Service Email
The customer service form is accepted at the consumer relations department 24/7, but that doesn’t mean the forms are processed outside of customer service hours. If you need assistance quickly, contact Talbots using the sales phone number.
We called the customer service line for Talbots with hopes of speeding through the automated system. What we found was a direct number, answered by an automated message, to the customer service department. We were not required to make any selections to speak with an agent, just hold on and one will answer. Our agent walked through the return information for the Red Hanger clearance sale.