Contact Sunwater Customer Service

Contacting Sunwater Customer Service Center

Sunwater is more than a residential water company – they are one of the driving forces in water infrastructure. Sunwater is responsible for more than 5,000 customers, 19 dams, 80 pumping stations and more than 2,500 kilometers of water lines. While Sunwater wants to provide today’s customers with the best customer service available, they also want to ensure future generations have access to clean, healthy drinking water.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The Sunwater customer service department is open to answer customer calls, complaints and issues from 8:30 a.m. to 4:30 p.m. There is an emergency number customers should call if there is an issue with service interruption or other emergency issues. If the emergency threatens life or safety call emergency services before reporting the incidence to Sunwater customer service.

• Customer Service: 13-15-89

Customers who need to contact Sunwater from outside the service area can call the corporate office. Calls are received from 8:30 a.m. to 5 p.m. Monday to Friday.

• International Customer Service: +61-7-3120-0000
• International Fax: +61-7-3120-0260

Mailing Address

There are two addresses to choose from when writing to Sunwater customer service. The first is the physical address to the corporate office. This address can be used for all forms of customer communication, including complaints and compliments. The second address is the post office box for the corporate office. Neither address should be used to make payment.

Sunwater Corporate OfficeAttn: Customer ServiceLevel 10/179 Turbot St.Brisbane QLD 4000

or

SunwaterAttn: Customer ServiceP.O. Box 15536City East QLD 4002

Official Website

We found the official website for Sunwater customer service at http://www.sunwater.com.au. The contact page at http://www.sunwater.com.au/home/contact-us gives customers a comprehensive look at all the contact information available, including emergency phone numbers and details about how to contact the corporate office of Sunwater.

Customer Service Email

Sunwater customer service is available for offline and online services. If you are having issues with your water account offline, you can contact Sunwater customer service using the main customer service form. The second email form is for online customer service issues, such as account access.

• Customer Service: http://www.sunwater.com.au/home/contact-us/customer
• Online Customer Service: http://www.sunwater.com.au/home/contact-us/customer

Our Experience

Are you a current or past Sunwater customer? Leave a comment below telling everyone about the treatment you received from Sunwater customer service. We are looking for real life accounts of customer service calls and service provided by Sunwater.