Contact Stores Online Customer Service

Contact Stores Online Customer Service

Contacting Stores Online Customer Service Center

Stores Online is an ecommerce company designed to help small and medium businesses published, promote and market an online store. Everything from buying the domain name to finding hosting, listing merchandise and getting your brand out there for all possible customers to see is part of the Stores Online portfolio. There are three products available to virtual shop owners – StoresOnline Express, Pro and Basic.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers can click the Support tab for support information or scroll to the bottom of the page to find the Contact Us link for Stores Online customer service. Stores Online customer service is open from 7 a.m. to 4 p.m. Monday to Friday MST.

  • Customer Service: 1-801-434-8582
  • Fax: 1-801-226-8848
  • Media Relations: 1-801-431-4630

Mailing Address

There is no Stores Online customer service mailing address, but there is a corporate address, which is even better. You can address your letter to:

Stores Online Attn: Customer Service 89 W. 13490 S. Ste. 150 Draper, UT 84020

Official Website

To find out more about the Stores Online packages check out the official website at You can click the link for the Basic, Pro or Express package to read about how each can help you start your very own online shop. If you need more information about customer service, billing or payment options, customer service details are found on the Support page at

Social Media

The only social media page we were able to find for Stores Online customer service was a Twitter page. We even clicked the Social Oompf link for the company profile and reached an error page. If you have a Twitter account you can send a direct message to Stores Online or tweet @Stores_Online.

Customer Service Email

We were not thrilled to find Stores Online customer service lacks a customer service email address or contact form. The company allows customers to contact the webmaster if there is a problem with the website, but if there is a question or comment about the services provided, customer service or a new business the visitor is asked to call or write to a representative.

Our Experience

The Stores Online customer service system is automated, but you don’t have to worry about listening to a ton of options. If you are calling about a payment or financial issue, press 1 as soon as the call is picked up. Otherwise hold on the line and your call will be answered by a representative. The automated system will even tell you what number you are in line. We were number 2 and waited less than 45 seconds for a customer representative. When you call you will need your Stores Online key to speak with a representative. If you do not have the key the agent will need to verify your identity.

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2 Comments on “Contact Stores Online Customer Service
  1. I am using MacBookPro. After I update my system, Google Chrome also asked my to input administration user name and password for access

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