Contact Customer Service has one goal in mind – be the leading source of 100% authentic sports collectables. The company has been one of the Top 500 Internet Retailers since 2011. Backed by their authenticity guarantee, sells unique and innovative products covering all major sports leagues. What makes truly special? It’s world-class customer service team! The company is in business to serve you, so they offer several ways to reach out to a live agent.

to leave a comment about your customer service experience.

Contact Info:

The customer service center is available by phone, email, through social media, by mail and even by Live Chat. Different from other companies, you can reach the customer service team at 7 days a week.

Phone Contact Numbers

Do you need live phone support from They have a team to help. You can reach a live agent Monday through Friday 9am to 6pm, EST. If you have questions or concerns better addressed by the sales department, you can reach an agent 7 days a week, 8am to midnight, EST. The customer service department is closed for company holidays.

  • Customer Service Department: 1-800-689-2001
  • International Customers: +44 20 7048 4063

Mailing Address

You can send correspondence to the customer service department at:

241 International Pkwy

Sunrise, FL 33325.

Social Media

One of the fastest ways to reach to the team from is through social media. They offer several platforms to better the customer experience. You can post messages through Facebook, tweet them on Twitter and even see new items through Instagram.




Official Website

When you visit the official website you’re greeted with the deal of the week, one-of-a-kind collectables and even deal under $10. You’ll also find game-used items, cards and an outlet center. There’s merchandise from the following leagues:

  • NFL
  • MLB
  • NBA
  • NHL
  • College (NCAA)
  • Tennis
  • Golf
  • Boxing
  • Soccer
  • UFC
  • Wrestling
  • Extreme Sports
  • Olympic
  • Horse Racing

Customer Service Email

You can reach out to the customer service department at by emailing the support team. You’ll receive a reply within 24 hours when you send a message Monday through Friday. You can send any question or concern, but won’t appraise sports memorabilia.

Looking for a faster way to reach the customer service department at Why not try using the Live Chat feature. The team is ready to answer your questions and concerns 7 days a week, 8am to midnight, EST.

Customer Contact Form

Live Chat

Our Experience

We wanted to test out several ways to reach the customer service department at We connected with a live agent by Live Chat and by calling the hotline. When we used the Live Chat, the agent (Bradley) immediately asked how they could help. We also noticed that they provided their contact information in case the chat is disconnected.

We asked about the return policy relating to game-used items. Bradley explained that the following items couldn’t be returned: All custom orders, including custom framed photos and jerseys, game-used and game issued items, vintage items and merchandise that has been delivered more than 30 days prior to emailing

When we called the hotline, we were pleasantly surprised to hear Los Angeles Laker legend “Magic” Johnson directing the call.

  • If you need product information or need to place an order, press one (1).
  • If you have concerns about an existing order, press two (2).
  • If you’re trying to reach the marketing or public relations department, press three (3).
  • All other concerns, press zero (0).

Since the live agent address our concern about returns through Live Chat, we decided to press zero and ask about the authenticity guarantee.

Within 15 seconds, a representative (Alice) answered the call. She was pleasant when she answered the call. She didn’t waste any time and immediately started to address our concerns. What made the call special, was that she offered information that wasn’t on the official website. Overall, the level of service from the was excellent. They went above and beyond our expectations. When you contacted the customer service department, how was your experience? Share your thoughts with us in the comments below.

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