Contacting Spirit Airlines Customer Service Center
Spirit Air is one of the leading “budget” airlines. Founded in 1980, Spirit’s main terminals include Dallas, Miami/Ft. Lauderdale, and Chicago. Spirit has different phone customer service contact numbers depending on location and language.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Spirit runs a 24 hour call center, open 7 days a week. Customer Service agents are able to assist you with new reservations, or modify existing reservations. There do seem to be fees associated with booking over the phone, instead of through the website.
- English: 800-772-7117
- Espanol: 800-756-7117
- US Virgin Islands (Español): 800-756-7117
- US Virgin Islands (English): 800-772-7117
- Puerto Rico (Español): 800-756-7117
- Puerto Rico (English): 800-772-7117
- Panama: 001-877-233-5370
- Nicaragua(Español) 1-800-0164 (Escuche mensaje, despues marque el numero)
- Nicaragua(English) 1-800-0174 (wait for message, then dial) 1-877-653-4141
- Mexico: 001-877-203-0891
- Jamaica: 1-877-211-1546
- Dominican Republic: 877-906-9026
- Costa Rica: 2441-6522 or 0-800-011-1103
- Colombia: 01-800-912-0567
- Canada: 800-772-7117
- 1-877-995-8707 (French Cr)
- 1-877-955-8773 (Español)
- 1-877-955-8260 (VCO-Direct)
- 1-800-995-8770 (Voice)
- 1-800-955-8771 (TYY)
- 1-800-955-5334 (STS)
- 1-800-955-3771 (ASCII)
Spirit corporate headquarters is located at:
Spirit Airlines, Inc.
2800 Executive Way,
Miramar, Florida 33025
On the Spirit website, you can book travel and manage your existing reservations:
Customer Service Email
In addition to the email field on their website, you can email Spirit customer service here: firstname.lastname@example.org
We were unable to find a shortcut through Spirit’s automated phone system. After about two minutes of introduction, we pressed 1 for English, then pressed 1 to book new travel. The call was answered promptly after 2 rings. The customer service agent had a heavy accent, making us think the call center is located overseas. She was pleasant, and competently walked through a booking from Miami to New York.
An email inquiry to Spirit at the above address inquiring about travel with pets received an automated ticket response instantly, and a real reply within 20 minutes. The response was helpful, and provided a link to their pet travel policy, see below:
Thank you for contacting Spirit Airlines in regards to our pet policy. Below I’ve included a link which reflects our policy and fee for a pet in the cabin.
If you should have any additional questions please fee free to reach out to me personally and I will be more than happy to address your concerns.
Thank you for choosing Spirit Airlines, have a nice day.
Corporate Customer Relations
Customer By Email (Liz) 03/14/2012 01:13 PM
Hi, I was wondering what your pet travel policy is. If you could let me
know via email that would be great, thanks!
Have you had any experiences with Spirit’s customer service? Were they helpful and responsive? Let us know!