Contacting Snapfish Customer Service Center
Snapfish is an HP photo company that allows users to upload photos, order prints and create unique projects with pictures. Pictures used to mean a photo taken with a camera, but digital art popularity is on the rise, so customers can create digital works of art and scan physical paintings, sketches and more to create picture art. Then, that art can be placed on canvas, coffee mugs, sweatshirts and more by companies like Snapfish.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The customer service phone number is listed on the customer support page, but you have to click a few links and pass through some other contact options to find the number. The hours for customer service are 9 A.M. to 7 P.M. EST Monday to Friday and 10 A.M. to 7 P.M. EST Saturday and Sunday. If you need to make a change to your order, contact the customer service department within one-half hour or the order will start processing.
- Customer Service: 1-800-634-4500
Customers can choose to contact Snapfish by mail, but the communication will take much longer than other available options. In most cases, the mailing address is used to send letters to corporate about poor or fantastic customer service. If this is your case, you can use the corporate address belo
Snapfish Corporate HeadquartersSouth TowerSte. 500San Francisco, CA 94107
Snapfish is online at http://www.snapfish.com. If you have an account or you want to register for an account, click the link on the upper right corner of the page. From within your account you can view old orders, start new orders, change contact information and more.
Customer Service Email
If you want to contact Snapfish customer service by email you will have to register for an account. We found the link to the customer contact form, http://support.snapfish.com/app/answers/detail/a_id/3458, but the link takes us to the log in page. Many companies associate the customer contact form with your account so the agent can access order information to better serve customers quickly. You may also have the ability to click on an order number and contact customer service about a particular order to reduce response time.
We called Snapfish customer service. The automated system told us immediately that the phone number we called was dedicated to creating new orders, technical support and shopping cart support. If you have a question about an order you have already placed, you need to use the HELP section of the Snapfish site. We pressed 1 for new orders and asked the representative if there were any color limitations. The agent said there were no limitations, but slight variations in color (say between two very close blues) may not be recognizable to the naked eye on printed art.