Contact Seagate Customer Service

Contacting Customer Service Center is one of the leading manufacturers and distributors of storage solutions as well as hard disk drives. The company is committed to offering exceptional customer care. If you need answers to your questions or concerns, reach out to the customer service department by phone, email, traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Friday 8am to 6pm, CST.

  • Customer Service: 1-800-732-4283
  • Latin America: 1-405-324-4700
  • Brazil: 800 891 5814
  • Australia: 1-800-14-7201
  • China: 4008 878790
  • Hong Kong: 800-90-0474
  • India: 000-800-440-1392
  • Indonesia: 001-803-1-003-2165
  • Japan: 0-120-99328
  • South Korea: 007-98-441-2491
  • Malaysia: 1-800-80-2335
  • New Zealand: 0-800-443988
  • Philippines: 1-800-14410356
  • Singapore: 800-110-1150
  • Taiwan: 0800666910
  • Thailand: 001-800-11-0032165
  • Vietnam: 1-201-0288
  • United Kingdom: 00-800-4732-4283
  • Germany: 00-800-4732-4283
  • France: 00-800-4732-4283
  • Spain: 00-800-4732-4283
  • Italy: 00-800-4732-4283
  • Norway: 00-800-4732-4283
  • Belgium: 00-800-4732-4283
  • Denmark: 00-800-4732-4283
  • Poland: 00-800-4732-4283
  • Sweden : 00-800-4732-4283
  • Switzerland: 00-800-4732-4283
  • South Africa: 0-800-00-0771
  • Russian Federation: 00-800-4732-4283
  • Middle East: 1-405-324-4714

Mailing Address

Seagate Technology 10200 S. De Anza Blvd Cupertino, CA 95014

Official Website

Customers visiting have the opportunity to learn about an eventually purchase external drives, internal drives as well as software and solutions. The website features insight from industry experts as well as downloadable solutions. If you have recently purchased a product, you will want to visit the Technical Support page. You will notice information relating to warranty assistance, data recovery, partner support as well as a way to ask questions in the Community Forums.

Social Media

When posting messages on social media, the customer service department will reply within two (2) hours.

Customer Service Email

We sent a message to the customer service department asking about the hours of the technical support department, considering this information was not available on the website. We received an automated response stating the customer service department would reply within 24 hours.

Our Experience

When we called the customer service hotline, you will encounter a lengthy automated response system that is quite confusing. We listened to the entire message and decided to select zero (0). This allowed us to bypass the options and connect with the operator, who connected the call to the customer service department. After a short wait, the agent answered the call. We asked several questions and by the end of the call, the agent answered all of our concerns. The overall experience was better than expected. Were you impressed with the level of service? Share your thoughts with us in the comment section.

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