Contact S And S Moving Customer Service

Contacting S & S Moving Customer Service Center

Contacting S & S Moving Customer Service Center

S & S Moving started more than a decade ago helping residential and business customers move their personal belongings throughout Westbank, Kenner and New Orleans. The company has recently changed its name to New Orleans Moving Company. Although the name is different, the commitment to customer service remains the same. S & S Moving credits its success to hiring trained professionals to move your belongings as well as hiring a team of trained customer service staff. If you have a question or concern relating to your move, we suggest contacting the customer service department by phone, traditional mail or by email.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is available to assist resolve customer concerns Monday through Friday 8am to 8pm, CST.

  • Customer Service: 1-504-486-1810
  • Fax: 1-504-486-9940
  • Kenner Office: 1-504-837-4065
  • Westbank Office: 1-504-433-1633

Mailing Address

New Orleans Moving Co. Inc816 Solomon PlaceNew Orleans, LA 70119

Official Website

Customers visiting the official S & S Moving website have the opportunity to learn about the available services provided by the company, as well as use the FAQs to read the commonly asked questions. There is little information relating to policies and procedures.

Social Media

S & S Moving does not currently have social media pages.

Customer Service Email

We noticed two email accounts customers can use to contact the customer service department. Instead of using the customer feedback form, we sent an email using the traditional email account. This way, we were not limited to what we would post. We asked several questions relating to the companies insurance policy. After sending our message, we received an immediate automated response stating the customer service department would respond to our concerns within 7 to 10 business days.

Our Experience

Contacting S & S moving was a bit challenging. When we called the number, someone answered the call, but the person was not associated with the customer service department. Instead of connecting our call to the appropriate department, the person asked if we could contact another office. We went through this process several times prior to speaking with a customer car agent. After the customer care agent answered the call, we asked several questions relating to pricing and guarantee of service. This information was not available on the website. Instead of addressing our concern, the agent asked us to send the company an email. This is not what customer service looks like. Care to comment about your customer service experience with S & S Moving? Share your thoughts with us in the comment section.

1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 5.00 out of 5)

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *