Contacting Rent-A-Center Customer Service Center
Rent-A-Center is rent to own/lease to own business specializing in electronics, appliances and furniture. The company began operating in the late 1970’s and currently has more than 3,000 locations across the United States, Mexico, Puerto Rico and Canada. Rent-A-Center has since branched out to small format stores and kiosks.Click here to leave a comment about your customer service experience.
Customers can connect with the customer service department and the corporate offices by traditional mail, email, phone and through social media.
Phone Contact Numbers
The customer service department relating to product information is open Monday through Friday 10am to 7pm; Saturday 9am to 6pm CST.
- Product Pricing/Information: 1-800-665-5510
The general customer service department is open Monday through Friday 7am to 8:45pm; Saturday 8am to 7:45pm CST.
- Customer Service: 1-800-422-8186
Rent-A-CenterATTN: Customer Care 5501 Headquarters DrivePlano, TX 75024
When customers visit the Rent-A-Center website http://www6.rentacenter.com/Rent-A-Center-Home.html, you have the opportunity to browse the products and view the weekly advertisement. When you make purchases in-store, you can create an online account to manage your account. The company recommends visiting the Rent-A-Center FAQs prior to calling a customer service agent.
Whether you prefer YouTube, Facebook or Twitter, Rent-A-Center embraces social media. Although we can’t guarantee a fast response from the customer service department, we did notice an active conversation brewing on all of the respective sites.
- Facebook: https://www.facebook.com/RentACenter
- Twitter: http://twitter.com/rentacenter
- Twitter: http://twitter.com/RentACenterHelp
- YouTube: http://www.youtube.com/user/rentacenter
Customer Service Email
Customer wanting to voice questions or concerns with the customer service department or the corporate offices will need to utilize the customer feedback form. We sent a message asking for the applicable fees associated with renting. Instead of receiving a message the corporate customer service department, we will receive a response from the nearest Rent-A-Center to our current location. The response stated an agent should respond within 2 business days.
- Customer Service email: https://www6.rentacenter.com/How-RAC-Works/Contact-Us-Online.html
- Media Contact: firstname.lastname@example.org
We believe the customer service department was more interested in selling us merchandise verses resolving our concerns. After we navigated the automated system and reached the customer service department, the call went in an entirely different direction. The agent was friendly, but constantly attempted to turn the call into a sales opportunity. We asked a question, the answer was turned into an attempted sale. We have to note our concerns were not addressed or resolved. The agent didn’t appear concerned our questions were not resolved. We hope this was just a lone agent not representing the company. How did you customer service experience turn out? Take minute to comment below.