Contacting Red Lobster Customer Service Center
Red Lobster is one the world’s largest casual dining restaurants specializing in seafood. The company has approximately 700 locations in the United States, Canada, UAE and Japan. The lure of the company is its ability to market to a large portion of its customer base through promotions such as the endless snow crabs and the endless shrimp.
Aside from the promotions, Red Lobster cares about the community and the customers in those communities. The company, as well as parent company Darden, takes pride in giving back through social responsibility initiatives and exceptional customer service.Click here to leave a comment about your customer service experience.
Customers in need of communicating with the customer service department can do so through social media, by phone, email and traditional mail.
Phone Contact Numbers
- Public relations: 1-407-245-4615
- Customer service: 1-800-562-7837
- Corporate headquarters: 1-407-245-4000
Red Lobster 1000 Darden Center DriveOrlando, Florida, 32837
Corporate HeadquartersP.O. Box 695011Orlando, FL 32869-5011
Visit http://www.redlobster.com/, the official red Lobster website, to view the items on the menu, receive recipes and cooking tips, learn about how the company make the dining experience pleasurable and safe, as well as place order online and order gift cards.
Customers wanting to find our more information relating to the company should visit the Customer Commitment page. This provides an insightful look into how Red Lobster offers the heist quality products in the industry.
Customer Service Email
When customers want to send correspondence to the customer service team, they will need to use the customer feedback form located here https://www.redlobster.com/secure/contact_us/Default.asp?schemeredirect=true. You will have the opportunity to ask a question, voice a compliment or voice a complaint. We sent a message asking for the hours of the customer service department. The automated response stated a representative would respond within 3 business days.
Customers can also contact the customer service department through social media:
- Twitter: https://twitter.com/redlobster
- Facebook: https://www.facebook.com/redlobster?ref=ts&fref=ts
The media can contact the public relations department here:
- Public relations: firstname.lastname@example.org
Customers wanting to voice concerns to a live agent will be pleased to know, there is little wait time. We called and within 15 seconds, we were speaking with an agent. We asked the representative if the company had information relating to food allergies, other than shell fish, on the website. Although they did not, the agent explained they could present this information to the correct department.
The call turned out better than expected. We feel as if we were heard. Did you end the call on a better note? Share your thoughts with us below.