Contacting Radioshack Customer Service Center
Radioshack is an electronics store that has expanded product offerings in the last few years. You can purchase electronics and cell phones from the company, in addition to services like in store repairs and screen replacements. Many of the products are available on the official website, but you must visit a local store to access the services available from Radioshack customer service.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
There is both a Radioshack customer service and corporate phone number to choose from. If the call volume is too high you will not be able to connect with a customer service representative. The corporate office is likely only available Monday to Friday during normal business hours.
- Customer Service: 1-800-843-7422
- Corporate: 1-817-415-3700
There is no mailing address listed on the Radioshack customer service side of the official website. We did locate an address for the Radioshack corporate office so customers can get help for customer service issues.
Radioshack Attn: Customer Service 300 Radioshack Cir. Fort Worth, TX 76102
If you want to visit Radioshack customer service online you can choose to hit the official website at http://www.radioshack.com/. This website works as an online shop as well as a customer service website. The customer service options include a live chat at https://cim.gsipartners.com/netagent/cimlogin.aspx?questid=11B72438-BE78-40B7-AE9B-234B1E469AD4&portid=909C3F85-45F8-457F-B6C2-63A2BA99BA7E&nareferer=http%3A//www.radioshack.com/contact.
The social media options with Radioshack customer service include Facebook and Twitter, the two best social media websites for customer service. Remember to leave out any financial information when contacting Radioshack customer service on social media.
- Facebook: http://www.facebook.com/radioshack
- Twitter: http://www.twitter.com/radioshack
- YouTube: http://www.youtube.com/radioshack
- Google Plus: https://plus.google.com/u/0/100139456300784928828/posts
Customer Service Email
There is a contact form to reach Radioshack customer service. You are asked to enter your name, email address and phone number. If you are contacting Radioshack customer service about a specific order you can enter the order number.
- Contact Form: http://www.radioshack.com/contact?email=true
The Radioshack customer service department is available for online ordering, check on existing orders, ask questions about Radioshack credit cards or reach customer service. You can press 4 to skip the list of options to reach the customer service department. If the call volume is high the customer service line suggests you call back and the call will be disconnected. We called back four times all with the same result. We were unable to reach a member of the Radioshack customer service department by phone.
I had purchased a battery for a landline phone at the Radio Shack store in Prairie du Chein,Wi. on October 22,2017.After getting home we tried to charge it and it would not take a charge.Today we tried to return it and they would not take it back saying it was not the right battery.It was the one we purchased from the store.I don’t know if someone had swapped it out and left the bad they had in the package,but it was not us.We could not get our money back.guess you lost our business and more people because I’m sure we will share our experience with more people.The total cost of the battery was $25.31 not cheap!!