Contacting Quirky.com Customer Service Center
Contacting Quirky.com Customer Service Center
Being an inventor is nothing new. Since the invention of the wheel, someone was thinking how to create the next, best thing. The challenge of today centers on how to bring ideas to life. This is where Quirky.com steps in. The company started in 2009. Quirky.com is a platform for inventors to create and develop ideas into marketable products. To date, there are more than 450,000 inventors on the site as well as 188 partners. With a healthy community, the goal of Quirky.com is to bring more products to market. If you need to contact the customer service team, you can connect with a representative by phone, email, traditional mail and through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
The customer service department is available Monday through Friday 9am to 9pm, EST.
- Customer Service: 1-866-578-4759
- Public Relations: 305-710-2960
Mailing Address
Quirky.com606 West 28th Street, Floor 7 New York, NY 10001
Official Website
Customers visiting the Quirky.com website http://www.quirky.com/ will first need to create an account or sign into your existing account. You can review products liked by the community, new products, as well as learn how to promote your product. Customers needing additional information relating to the process should visit the Customer Support and FAQs page.
Social Media
Social media is the way the customer service team can connect with customers as well as highlight recent inventions. There were several conversations between the customer service department and customers. On average, customers received responses in less than 24 hours.
- Facebook: https://www.facebook.com/quirky
- LinkedIn: http://www.linkedin.com/company/quirky.com
- YouTube: http://www.youtube.com/user/quirkydotcom
- Twitter: https://twitter.com/Quirky
- Corporate Blog: http://www.quirky.com/blog
- Pinterest: http://pinterest.com/quirkyinc/
Customer Service Email
There were several email addresses listed on the website. We used the email address for customer service and sent a message asking if the process is free or is there a monthly fee associated with membership. After sending our message, we received an automated message stating the customer service team would respond to our request within 48 hours.
- Customer Service: questions@quirky.com
- Public Relations: pr@quirky.com
- Sales: sd@quirky.com
- International Sales: garret@quirky.com
Our Experience
When we called the customer service department, we were surprised when the customer service agent answered the call. There was no professionalism. The representative answered the call as if they were at their home. After the shock subsided, we asked several questions relating to the availability of products and services. Unfortunately, the customer service agent could not answer our questions and transferred our call to a supervisor. This customer experience was horrible. Have you contacted the customer service department and the outcome was better? Share your thoughts with us below.
(3 votes, average: 1.33 out of 5)
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I have entered a new idea and would like a FAX number to send you a drawing.
I would like to FAX you a drawing on the device I submitted today,
2-15,2014. Please send my your FAX number.
Ed Withey
FAX Number??
I have an incredible product idea that is in a totally different segment than you usually do but need help so how to proceed in presenting the idea to you?
The water outlet on the Pawcet should be dome shaped instead of a plateau so dogs can’t chew on it
I am having issues with my porkfolio; it no longer counts the money as it is entered. This feature was one of the main reasons why I bought the product. I tried to call customer service but it appears that that number is defunct.
I would like to fax Quirky my W-8 form, but I can’t find out if the fax number still exists.
I would like to fax Quirky.com my W-8 form, but I don’t know if the number still exists.