Contacting Queen City Customer Service Center
Queen City is an audio and electronics company. The company is relatively small with only four locations. You can find contact information for each of the stores, but there is no main customer service call center or department. The contact form is available, but your email may be directed to a store – there is no way of knowing who is receiving the email.
Phone Contact Numbers
General hours for Queen City customer service is 10 a.m. to 8 p.m. Monday to Saturday and 12 p.m. to 6 p.m. Sunday. You can call each of the stores by phone, but you cannot reach the main company if you have an issue with a specific store. Missing this information is a huge mistake for Queen City.
- Charlotte (Queen City): 1-704-391-6000
- Charlotte (Independence Blvd): 1-704-536-2112
- Salisbury: 1-704-637-3966
- Morganton: 1-828-437-2494
You cannot contact the main corporate office for Queen City by mail, but you can contact one of the stores.
Charlotte: Queen City Attn: Customer Service 2430 Queen City Dr. Charlotte, NC 28208
Charlotte: Queen City Attn: Customer Service 7320 Independence Blvd. Charlotte, NC 28227
Salisbury: Queen City Attn: Customer Service 2166 Statesville Blvd. Salisbury, NC 28144
Morganton: Queen City Attn: Customer Service 307 Sanford Dr. Morganton, NC 28655
The official website for Queen City is available at http://queencityonline.com/.
Electronics companies need social media to connect with customers and offer an alternative customer service option. You can find the Queen City customer service department on social media. Log in to your account to write to the customer service department.
- Facebook: http://www.facebook.com/pages/Queen-City-Audio-Video-Appliances/85309052728
- Twitter: http://twitter.com/#!/QCAVA
Customer Service Email
The only piece of contact information that could be delivered to a main company is the contact form for Queen City customer service. The contact form could be delivered to a store, but there is a good chance it is delivered to a customer service department not connected with a specific store.
- Contact Form: http://queencityonline.com/contact_us.html
There is nothing to speak of in terms of contacting Queen City customer service by phone. You are calling a store, so the call is answered by someone working in that store. We asked an electronics question about HD televisions and the call was transferred to another employee. The employee was able to answer the question, but we expected that from an employee of the company. If you have an issue with a store, try the contact form to potentially reach the main customer service department.Click here to leave a comment about your customer service experience.