Contact Qpay Customer Service

Contacting QPay Customer Service Center

Contacting QPay Customer Service Center

QPay was started in 2011 and is steadily growing into one of the world’s largest and most efficient payment card processing products in the industry. The company also manages web gateway payments, mobile payments and secure electronic commerce payments. Considering QPay has a customer base exceeding the millions, customer service is the number one priority. In the event you have to reach out to the customer service department to resolve questions or concerns, you can do so by email, traditional mail, by phone or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

  • Customer Service: 877-813-3660
  • Fax: 630-689-1556
  • Middle East Headquarters: +974 4452 7929
  • Middle East Customer Service: +971 4319 7424
  • Asia Headquarters: +91 9810620736 or +91 9999011255

Mailing Address

QPayCommercialbank PlazaLevel 14, West BayDoha, Qatar

Or

QPayUSA Headquarters6129 N. Mason AveChicago, IL 60646

Or

QPayEmirates TowersLevel 41, Sheikh Zayed RoadDubai, UAE

Or

QPay501 Wegmans Business ParkPlot #3Knowledge Park IIIGreater Noida, UP , India201306

Official Website

Customers visiting the official QPay website http://www.qpay.com.qa/ can learn about the available products and payment solutions. You can receive information relating to incorporating QPay into your small business. There is a section of the website featuring news and updates from the company. Customers needing additional information relating to customer care should review the QPay Customer Support page.

Social Media

Customer Service Email

The email address available on the site is merely a customer feedback form. You enter your name, email address and message. There is no additional personal information needed to send a message. We asked the customer care department the hours of operation. We immediately received an automated response stating a representative would respond within 24 hours.

Our Experience

When customers contact QPay, you will encounter an automated system. Listen carefully to the options. There is no direct option connecting customers to the customer service department. We had to select nine (9) in order to reach a different department. When this particular department answers, the agent transferred the call to the customer service department. Unfortunately, we were waiting on hold for more than five (5) minutes. After the customer service agent answered the call, we inquired about mobile solutions for small businesses. The agent willingly assisted us with resolving our questions. By the end of the call, our concerns were addressed. The overall experience was mixed. The wait time was definitely a concern, but the knowledgeable employee compensated for the wait. Thoughts? Take a moment to share your customer service experience with us in the comment section below.

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6 Comments on “Contact Qpay Customer Service
  1. Hello sir,
    I need qpay salary document and statement for housing loan, how can I get it. Please suggest me.

    Thanks you.

  2. Hi sir , I need my qpay card monthly transection report for bank loan. How I can get it, please suggest me. I am in Qatar, nazma.

  3. I want to follow-up my booking refund in qatar airways which was already transfered by the qatar airways to qpay.

    Thank you

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