Contacting QEP Resources Inc. Customer Service Center
Contacting QEP Resources Inc. Customer Service Center
QEP Resources Inc. is one of the world’s leading crude oil and natural gas companies in the world. The focuses of the company relate to production and exploration. The regions that QEP Resources Inc. affects, include, The Williston Basin, the Rockies, the Texas Panhandle, Oklahoma and Louisiana. Although the majority of the crude oil and natural gas produced/explored is sent to other companies, you have the ability to connect with the customer service team to ask questions or voice concerns. The available ways, include, phone, email, traditional mail or through social media.
Click here to leave a comment about your customer service experience.Contact Info:
Phone Contact Numbers
- Corporate Office/North Region: 1-303-672-6900
- Fax: 1-303-294-9632
- South Region: 1-918-488-8962
- Fax: 1-918-495-0842
- Utah Field Office: 1-801-321-1400
- Fax: 1-801-596-2282
- Rock Springs Field Office: 1-307-922-5700
- Emergency Contact: 1-800-995-8455
- Media Relations: 1-303-405-6665
Mailing Address
QEP Resources, Inc.1050 17th Street, Suite 500Denver, CO 80265
Or
QEP Resources, Inc.Haynesville and Midcontinent DivisionsOne Warren Place6100 South Yale, Suite 900Tulsa, OK 74136
Or
QEP Resources, Inc.170 South Main St.Salt Lake City, UT 84101
Or
QEP Resources, Inc.1955 Blairtown RoadP.O. Box 2819Rock Springs, WY 82901
Official Website
Customers visiting the QEP Resources Inc. website http://www.qepres.com/ have the ability to learn about the company and read relevant news and updates. Aside from news, there is little the website offers in the form of customer service.
Social Media
We searched the website for links to social media pages. The only page provided was LinkedIn. We looked on the LinkedIn page and noticed the lack of interaction between customers and the customer service department.
Customer Service Email
The only email address listed on the website sent communication to the media relations team. We sent a message asking if there was an email address specifically for general customer concerns or questions. We received an automated response after approximately 48 hours stating the customer service would respond within 7 to 10 days.
- Media Relations: greg.bensen@qepres.com
Our Experience
Calling QEP Resources Inc was a challenge. We attempted to call and reached the voicemail several times. After the fifth attempt, we reached a live customer service agent. Throughout the call, we felt as if the level of professionalism was not what we have encountered. The customer care agent was not helpful, transferred the call several times and was borderline rude. The overall experience was not to our liking. Can you say the same about your customer service experience? Feel free to share your thoughts relating to your experience with us in the comment section below.