Contacting Progressive Customer Service Center
Progressive is an auto, home and life insurance company that offers quite a few other insurance policies. If you have a motorcycle, snowmobile, RV or boat, you can also contact Progressive insurance. The company allows customers to combine insurance coverage for reduced rates, in some cases.Click here to leave a comment about your customer service experience.
Contact information for Progressive Insurance is available online, by mail and by phone. If you need immediate help with your account it is best to log in to your online policy and contact customer service using the Progressive phone number.
Phone Contact Numbers
Progressive customer service is available 24 hours a day / seven days a week. You can call at any time, day or night to change your policy, report a claim or even start a new policy.
- Customer Service: 1-800-776-4737
Other Progressive phone numbers include:
- Claims Grievances: 1-800-274-4641
- Corporate: 1-440-461-5000
- Investor Relations: 1-866-709-7965
- New Auto Insurance Quotes: 1-800-776-4737
- Business Insurance Quotes: 1-888-240-9839
Progressive Corporate Headquarters6300 Wilson Mills RdMayfield Village, OH 44143
Progressive Investor Relations6300 Wilson Mills RdBox W33Mayfield Village, OH 44143
Go to http://www.progressive.com to start a new quote, access your Progressive policy or find out just how much you could save if you switched to Progressive. If you already have an account with Progressive, you can add a new policy and, in some cases, reduce your overall cost thanks to a multi-policy discount. You can also switch payment options from automatic debit to standard billing by mail.
Customer Service Email
Progressive offers a contact form on the customer service website. The form can be accessed at https://www.progressive.com/contact-us.aspx. You will need to fill out the topic and some contact information, but Progressive does not require your account or policy number for contact.
You can also choose to tweet a general question to Progressive customer service by sending your tweet to @ask_progressive.
When customers contact the customer service department, you will need to have a policy number of wait until the system connects with the operator. When the customer service agent answered the call, they will in turn direct the call to the customer service department. We asked the agent for information relating to payment assistance programs.
The agent explained customers needing assistance should attempt to contact the customer as soon as they realize they are facing a financial hardship. The customer should they request for an extension if possible and inquire about adjusting the payment to a bi-annual or annual payment instead of a monthly or quarterly payment. Great customer service from a professional agent. Tell us your Progressive stories.